Jane Closet has a consumer rating of 1.15 stars from 67 reviews indicating that most consumers are generally dissatisfied with their purchases. Jane Closet also ranks 1198th among Women's Clothing sites. The most common issues with Jane Closet are around returns, which are more complicated than expected by some customers.
No positive highlights yet
Hi everyone! Don't give up on Jane Closet. I ordered my sneakers on June 5th 2020, it is now July 10. As of Thursday July 9 I was really getting anxious WHERE'S MY SNEAKS? ON JUNE 3 I sent e-mail asking where are my Sneakers??? Well guess what came today??? Yes and I love them, the color, size, fit, and comfy! Thanks Jane!See positive reviews
It took over 5 weeks for my order to arrive, only to receive the wrong sizes.. one pair way to small, the other pair to big. They ask you to send pictures of the packaging, the shoe sizes,etc. I've done everything they've asked, and still they refuse to give me an address to return these items too. I will be contacting my bank, BBB, and who ever else I can contact!! There should be something consumers can do when your completely ripped off..See critical reviews
Tip for consumers: Avoid this site
Tip for consumers: I have to rate each category as a Zero but the options won’t allow me to. Do not buy from this site!!!!
Tip for consumers: Company has a phone number that only rings , email was answered once and no other email was ever answered after that.
Tip for consumers: They ship out of China (assuming they’re actually shipping anything at all).
You can't get ahold of any one. They don't answer the phone or emails. They will take your money ASAP. They are quick when you purchase to get the money after that,
its my first time to order from them and it came within the time frame .maybe i was just lucky
I have a tracking order and it shows in Hawthorn for the past week and a half. Emails never answered and they say they will answer within a 24 hour window.
I usually don't order shoes online . The style caught my attention . I am sure similar companies exist although I will not order online from any companies that I have never heard of again . Lesson learned
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