Jane Closet

Unfortunately my encounters from start to finish have been unbelievably poor in dealing with this so called company. I have been put off by them at least 6 times in dealing with one purchase and the problem is not resolved. There is usually a month before they responded with my request for a full refund and then required me to trace my foot and put the shoe from them next to it and then their Production Department will decide on refund, which they denied after another month delay.
The shoe was not at all what they claimed it to be (orthopedic walking shoe) and it was way to big and made so cheaply it was hard to believe.
In my opinion this company is fraudulent and dishonest... PLEASE do not purchase from them!

I ordered 2 pairs of shoes for Jane Closet. They took forever to arrive and then I couldn't believe the quality. They felt like they were made of cardboard - very cheap quality. Their sizes are not true. I contacted them to ask the correct return address and was told their return policy is only available for 2 weeks. Since it took that long to respond to me, I was told my return was not authorized. I am very upset and feel that this a scam. My advice is to stay away from this company.

I put an order for the crisscross bras that fasten in the front. The advertisement looks really good and that they would give you good support. They were really cheap and they gave you no support. I didn't get the order for two months.And then when I went to return them they are giving me a big hassle. They don't give you company contact information, no invoice in the package and no instructions on how to return. This is not a good company!

I purchased 2 pairs of 'Orthotic' shoes, but when I got them they were cheap, mostly plastic shoes with absolutely no arch support, so they were NOT as advertised. I contacted the company and asked where to return them, sent them a picture in the original packaging, but no sooner than two weeks later they replied and refused to give me an address where to send them back. This was repeated two times, and to this day cannot get an address where to return them. This is a Chinese company and is a complete scam. BEWARE!

Purchased shoes from them and when they arrived they were junk. They were supposed to be orthopedic shoes. Arrived and were plastic with no insoles. Contacted them and they was told they would review the request. Came back with they would not take them back and they were the correct size. Said that wasn't the issue and explained again and wanted my money refunded. Never got back to me.

Even though I should had read the reviews, sometimes you can't go by that but after seeing all the one ratings I know I would not had bought them. I bought two pairs and they came in a bag. I ordered in July they arrived September 1st. Poorly made. Very cheap material. Doesn't look nothing like it did online. They look cheap. Feel cheap. I can't believe I bought these things. I said 7 1/2, but feet fit to the end. After reading the problems some had with returning I guess I am out $58. Horrible and the even feel cheap. Do not buy.

I will Start with the only two good things I can say about the shoe, it does fit and is comfortable but the quality is very poor! The shoes were advertised as being premium quality genuine leather but they are made of synthetic material not real leather. They are worth about $5-10 max at a discount store. I was extremely disappointed after spending $54 for two pair of shoes which at this point I can do nothing about but take it as a loss and make the best of it. I want to add Jane.com is a US web based shipping solution for online retailers. For instance these shoes shipped directly from the vendor in Shanghai China. It took a really long time for delivery. I could've dealt with the wait, but the quality was really the main issue and disappointment. Lesson learned if it seems to good to be true it usually is. False advertisement and over priced. Rip off.

Ordered a pair of shoes, the ones you see online look suede, the ones I received are nothing but cheap plastic. I immediately checked out there return/refund policy and did exactly as it said. I emailed with pictures and requested a refund. They send me a link to their refund policy. Not sure why, I felt I already did what they say to do in order to get an ok to receive a refund. Now they ignore my emails because they never were going to refund me. This business is a scam. They need to be shut down and I honestly believe any good reviews are fake.