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IKEAReviews 269

2.0

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IKEA Reviews Summary

IKEA has a rating of 2 stars from 269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IKEA most frequently mention customer service, delivery date and next day. IKEA ranks 74th among Furniture sites.

service
75
value
70
shipping
63
returns
46
quality
66

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France
3 reviews
13 helpful votes
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Some good some bad
December 25, 2016

Some product are really good value for money, other are just low quality. Always go to the store to see for yourself!

Date of experience: December 23, 2016
New Jersey
9 reviews
0 helpful votes
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Chip and creative
November 25, 2016

They are wellknown all over the world. Simple and interesting.

Date of experience: November 25, 2016
Canada
11 reviews
16 helpful votes
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Out of reach
November 4, 2016

Have visited IKEA, but this was in another province, so am really pleased that IKEA is coming to Dartmouth N. S.

Date of experience: November 3, 2016
California
2 reviews
0 helpful votes
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One of my favorites- decorating on a budget! Our family room is comprised solely of Ikea products, 100% Ikea and we receive more compliments on it then any of our rooms in previous houses we've owned. Chalk it up to the color coordination and excellent designers that Ikea has. Everything Ikea sells just looks good!

Date of experience: October 31, 2016
Austria
1 review
3 helpful votes
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The website randomly stops recognizing users during s single session. Then you have to redo the shopping list every time you log in. The online planners (kitchen, PAX) are horribly slow and non-optimized. Search filters are rudimental and non-intuitive (e.g. You should be able to filter by height). If you only need to look up the price of some article, it's ok, but you better know its name in Swedish! All in all, the whole online experience is nerve wrecking.

Date of experience: October 5, 2016
Washington
6 reviews
4 helpful votes
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The guy Al at the entrance of the door didn't ask us if he can help us with anything, but he asked a few other couples who entered Ikea after us. But upon leaving he wanted to see our reciept saying he needs his job and has to see our reciept, so my husband said it's an important part of your job to see our reciept, but not to ask us if we need help with anything when we first come in? He said he didn't see us, but how could he not when he was watching us and staring at us as we were walking through the first glass doors, we stopped in the lobby in front of him deciding if we want to eat before shopping and ge was standing 3 feet away watching us. The cashier a middle aged woman who was so rude and kept rushing us along- i'm not sure why because we only had 4 items. No customer service just a rush attitude.

The employees who were really nice and curtious to us were the cashiers at the snack shop on the first floor and tbe security guard.

Also the ceiling near the snack shop on the 1st fl. Needs to be fixed as it was dripping water.

Date of experience: September 27, 2016
Washington
2 reviews
1 helpful vote
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Good overall
August 25, 2016

Obsessed with its style and simplicity. The only problem is the quality. Some of the furniture are shaky

Date of experience: August 25, 2016
Canada
30 reviews
25 helpful votes
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Hate it.
August 4, 2016

Only go there when I want 1000 tea lights for next to nothing. Then I take my search dog with me because I won't be coming out anytime soon. They should offer lemonade stands throughout that awful store. I'm surprised no one has died from a stroke or heart attack while trying to get out! They have done that on purpose but it really has come back to bite them in the butt. I won't go there anymore!

Date of experience: August 4, 2016
Canada
20 reviews
8 helpful votes
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Decent
July 12, 2016

Love the dresser I got staff is friendly and helpful

Date of experience: July 12, 2016
Spain
2 reviews
0 helpful votes
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Ideal
June 2, 2016

Ikea es la tienda mas completa para decorar tu vivienda. Yo estoy encantada con todos sus detalles

Date of experience: June 1, 2016
Canada
1 review
0 helpful votes
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I'm trying to make my home more comfortable!
Thank you, IKEA!

Date of experience: May 20, 2016
California
3 reviews
3 helpful votes
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Always a treat
April 15, 2016

I never get tired of strolling thru IKEA. An expansive selection of products at affordable prices.

Date of experience: April 15, 2016
GB
5 reviews
11 helpful votes
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Great
March 24, 2016

You can find just about anything from IKEA to meet your needs. A bit hard to pronounce, but hey can't win everything.

Date of experience: March 24, 2016
Texas
8 reviews
1 helpful vote
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Affordable
March 24, 2016

People say that this company is high priced but it's not, you just have to know how t shop. I bought a nice living room couch, beds, linens, things for my kitchen, and a ton of different designs. I like them a lot.

Date of experience: March 24, 2016
Indonesia
22 reviews
49 helpful votes
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Always my first choice
February 18, 2016

They are always my first choice whne it comes to furniture and home stuff. I just can't imagine any other shops that can give design, quality, relatively nice price and this kind of fun that you have walking around the store and especially eating in their canteen. Btw, the food at the canteen is not of so high quality, i would rather say they unfreeze it and warm up then serve for you. It contains a lot of preservatives, doesn't feel too natural. But it's cheap and nicely put half the way through the store so i always spend a few moments there - i'm always starving by the time i reach it.

Date of experience: February 18, 2016
New York
4 reviews
1 helpful vote
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IKEA quality has improved since they first started selling here on Long Island. Over the years I've purchased quite a few high quality items; bathroom sink and vanity, custom closets for our bedroom, TV stand with storage, and many smaller items that I use constantly. I love visiting the store although I don't like to travel throughout the entire store when I'm there to purchase just one item. Even their cafe is a nice place to visit. In addition, many bloggers are using IKEA furniture and redesigning/renewing, etc. VERY interesting phenomena.

Date of experience: February 15, 2016
Canada
32 reviews
32 helpful votes
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This store rocks the market for home decor and even great gifts. Go during a weekday, when it is less crowded. Great for ideas on how to organize a space, or keep it clean and streamlined. Excellent bedding supplies, pillows, covers. Great desk tops and you pick the style of legs, some desks can be a dinning table too. Really good value. I bought many nice cooking pots and oven ready clay serving dishes. Love them. They go from oven to the table and may your meal look awesome.

Date of experience: February 9, 2016
GB
6 reviews
15 helpful votes
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Awesome, cheap stuff!
January 19, 2016

The only downside is assembling it but that's why I hire people to do that instead of me. It's still cheaper and better than most of the stores I know of.

Date of experience: January 19, 2016
GB
12 reviews
54 helpful votes
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I thought the stuff I ordered from IKEA was good quality but it took about 2weeks to get it delivered and cost 20% of the goods value. Bit steep and a bit slow

Date of experience: December 9, 2015
New York
2 reviews
0 helpful votes
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Nice selection of kitchen hardware, use Ikea's molibden knifes for years. But I have bad experience with furniture, quality is low and for one time use.

Date of experience: October 31, 2015