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GB
11 reviews
39 helpful votes
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I have seen much better goods in john lewis and it was cheaper

Date of experience: October 15, 2015
Canada
20 reviews
8 helpful votes
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Decent
July 12, 2016

Love the dresser I got staff is friendly and helpful

Date of experience: July 12, 2016
Indonesia
1 review
0 helpful votes
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Meja dapur knoxhult
March 26, 2023

Knoxhult mengklaim garansi 2 tahun tapi saya baru pakai 2 bulan dan berjamur, ikea gamau ganti.
Bahan nya sangat JELEK, belakang meja seperti pakai bahan kardus mudah rapuh! Nyesel sih beli di ikea. Kalau ada garansi knp di per ribet gamau ganti! Baru di pake 2 bulan loh sedangkan garansi nya 2 tahun hahaha pelayanan nya sangat buruk.

Date of experience: March 26, 2023
Romania
1 review
0 helpful votes
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Am primit biroul Alex comandat, ajuns la timp dar plin de zgârieturi și cu o bucata din birou fiind rupta. Dacă suni la servicii de retur sau la rubrica de plângeri te anunța ca nu primesc apeluri

Date of experience: October 11, 2022
Spain
3 reviews
0 helpful votes
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+
February 17, 2017

Magnifica.:::...:.::...::...::...::...::...:...::...::...:::...:::...::...::...::.:::...::...::...:::.:::::...

Date of experience: February 17, 2017
Spain
2 reviews
0 helpful votes
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Ideal
June 2, 2016

Ikea es la tienda mas completa para decorar tu vivienda. Yo estoy encantada con todos sus detalles

Date of experience: June 1, 2016
California
11 reviews
11 helpful votes
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Let me start with Ikea furniture and items are ok and average, but a little pricey for having to spend hours assembling them. Given that the furniture and products are 4-star. But the customer support is the worst. First of all, you can't email them and can only call and wait and long hold time, or CHAT online. I ordered a dresser online and had it shipped to my house and a reasonable cost and time. When I received the box a couple of items were bent and damaged. I put together pretty much the entire dresser including using the damaged parts. I've contacted customer support via phone and CHAT online several times and all those times were promised to receive the damaged part within a couple weeks. After over two months and numerous times contacting them, I still have not received any communications, updates or the part. Very poor customer service. I have also submitted a complaint on BBB as well. I would not recommend purchasing from Ikea unless you want to be on your own for support.

Date of experience: April 23, 2025

Overview

IKEA has a rating of 2.1 stars from 266 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IKEA most frequently mention customer service, delivery date and next day. IKEA ranks 45th among Furniture sites.

service
72
value
67
shipping
60
returns
43
quality
63
+38