Home Depot

Not sure if home depot girl ordered but we got the WRONG SIZE and had to drill another anchor hole in it to stay on... what crap... not worth trying to get you to replace. Shipping was as much as replacement part... never again...

Ordered a wheelbarrow for home delivery. They brought the wrong one(I was not home). Contacted customer service and they can't bring me what I ordered, they can only pick the wrong one up. Who would have thought such a simple order would be so screwed up. They picked it up and now a week later I haven't received a refund. I have to open a PayPal dispute. They are literally stealing a hundred dollars from me.

I purchased a washer/dryer set 8 months ago and despite charging me, they have not gotten me the dryer half of the purchase. I've called many times and they are incapable of following through with their promises.

First i like to state that the Home depot in lake elsinore is my favorite store. And just to mention the help from the staff makes is more pleasure to shop there :) thank you Jacob & Peter both were kind & patient on helping me load up my fence when there were so many other customers wanting their help good work keep it up!

I am a regular customer at Home Depot with mixed feelings about this company. Although online shopping makes it easy and convenient for me, their in-store shopping experience has not been so favorable. Seems hit or miss with certain locations, especially when it comes to selection and customer service. However, when I do visit their stores, they usually have what I am looking for.

This website is very helpful. You can research items and see if they're in stock at your local store(s). Not only that, the site tells you specifically which aisle and bay the item is in. Considering how confusing their stores can be, nothing could be more helpful than that! They also have useful reviews for products and a question/answer team made up of those of us who've used and reviewed certain products.

If your going to Home Depot, you better bring your own elf! If your wanting something on the top shelf, may I suggest Lowes, or your local Ace Hardware. Having built in wings would be helpful. Bring a football helmet if your going to knock it off the shelf, safety first! No one cares, no one responds. Page after page
Home Depot Harvey, LA
July 9,2022

Home Depot has been very nice with us. They even loaned us a refrigerator. Our LG order has been rescheduled three times because LG does not have the refrigerator in stock. If it comes when it is supposed to we will have waited 2 months. I have been on the phone with LG two days. They were giving me a different story each time. Make sure your appliances are in stock. Ask for a written statement. Our refrigerator and microwave both stopped working. That is why we ordered new appliances.

They are convenient and have a lot of stuff, but in many cases I find the items for sale are of a low quality (kitchen cabinet hinges), the price is only average, and finding help can be a chore. On the other hand, sometimes you find someone who really knows his stuff and you can solve a problem in minutes. They do have a huge assortment of merchandise which, by being in one place, can save you time. Watch out for their finance details. IT isn't that they are bad, just that they can screw up so read and watch your statements.

June 6th we ordered gutter guards online. We received a confirmation email with a ship to store date in 2 days and a link to track our order. The link to the tracking never worked, nor did putting the number in the website tracking space. We were notified via email it would be another week. Then NOTHING. I contacted customer service and was told it would be another week. I continued to call multiple times and NO ONE was able to provide any information, other than pushing the date out. They said they called the warehouse, store, etc. and it was "on the way". Tracking never works. They "reordered" it for us. Nothing. No emails, no calls, no refunds. It's been over 5 weeks and nothing. They should get out of the online retail business. They have no workable systems to support customers.

Starting on 6 MAY 2023 I have had my laundry washer & dryer delivery cancelled at no fault of my own at least 10 times! They finally delivered them, said they were running late, one guy hurt his back so OK on my end, guy hurt his back. AI was told they would come back on Monday to install them! That was 3 WEEKS ago! AND for parts they left the electric cord for the dryer…. It is a gas dryer…. Cant make this up! They are awful x 100% I still do not have the washer and dryer hooked up! I have. 7 month at home! Zack my customer representative at store 1504 is the complete opposite of helpful or good at his job! No followup, no concern, this is like a bad movie. Zack actually laughed on two of the many rescheduling occasions!

We ordered a fridge, wrote them a check that they ran electronically, got their money that day. Fridge supposed to be delivered in a week. 30 minutes left of the time frame to be here they call and say they had a blown tire and can't come for another week. They wouldn't let us pick it up either. Now they say we can't get a refund until they deliver the fridge back to Samsung, been told anywhere from 5 to 21 days before they will mail a check. I would never recommend buying anything from Home Depot. Worst experience I've ever had. Should be 0 stars.