Placing an order was simple enough. I ordered thinking company was in Canada or atleast North America but it was not. Apparently it was made from a whole different continent. Expected delivery as of April 7th as indicated in email and order status but as of April 12, nothing. Checked order on FedEx, order has now just arrived in U.S. when will I get these covers? I have no idea. Its been shipped around the world! From the middle east to France.

Had a good discussion with the CSR, confirming the measurements and options. She was very experienced and helpful. My only constructive feedback is that your order system should be capable of allowing the CSR some discretion as we were within $0.40 of qualifying for free freight and were unable to make it despite one upgrade on the order ( the next upgrade would have cost more than the freight charge).
Cheers

So I was very pleasantly surprised at the covers I just received! The quality of materials was way better than expecting. The light gray water proof fabric is sooooooooo nice!

I have raves about my covers since I got them to people I know and I'll definitely recommend and use this company again! Cost was great, the customization was made easy and the product was top quality! Well done thank you!

I am super please with the entire experience. Your design group are very detail oriented on dimensioning and to make sure you end up with what you need. Your 3D diagram makes it very easy to visualize your end product. Your delivery was just super fast. The product looks amazing and fit like a glove, and not to forget your pricing is very competitive.
I would definitely recommend your company and will be ordering other covers soon.
Thank you.
Bob

Very happy with my purchase. The website was very well thought out and easy to navigate. Plenty of options for customizing a cover for whatever you are looking to protect. I ordered a cover for my fire table and had some questions which were immediately answered by the staff member via chat. Delivery was swift, and the product was of high quality and the fit was excellent. The only thing I would have liked was more fabric colour options, but overall am totally satisfied.

Covers & All were excellent! We ordered a pizza oven cover and the quality of the cover was great. (we went with their highest grade) They emailed us the design of the cover and what the lettering would look like before anything was started. Listened to our suggestions on lettering size and spacing. Covers & All were always in contact with us until we gave final authorization that the cover was exactly what we wanted.

Easy to order, arrived quickly. I ordered a cover for a rectangular fireplace to replace the one that it came with which had become so brittle being in an exposed south facing location and had also been shredded by hail. The new cover from Covers & All seems significantly more durable. Thank you!

Thank you, covers go on easy, there is two inches of extra space like your promised. I am very happy with my purchases. Cats are happy too and watching them trying to get in through the door flap has made me laugh several times.

Excellent quality cover, thick and water resistant. Fits perfectly on my fire pit. Arrived ahead of schedule. I will definitely buy from Covers & All again.

Very good but I did sign up for your email list and did not get the discount on my order. Please check.

Being try to do this for more than a year. Glad I stumbled on your web page. Simple choices help to make it easy and less complicated.

Good selection. Custom sizing. Extra options offered. Really like the choices. Let's see how the actual product looks when it gets here.

The ordering process was straightforward and when I had a question there were two agents available to support me. Easy!

This product was a great find. We are very pleased with the cover. Cleans easily and looks great#

Great web site, nice that one can put in exact sizes and colour choose. Really nice experience purchasing my order.

Delivery was prompt. Good quality. Easier to store tree than in the box and it will keep it dust free.

Shopping experience so far, well good, but way to long on standard shipping time to Vancouver Canada - Just north of Seattle... Also - you guys need to spell "shpping" above correctly - that's not very professional. Now considering this is a world wide web obvious correction, I would expect a break on costs/ shipping etc.;-)

The material is way better than I had anticipated. Seems very sturdy. I underestimated my measurements for our Christmas Tree, so it doesn't actually fit. My fault though. If you are ordering one, I would err to the bigger size, by a fair bit. Especially on the diameter / circumferences. To be honest, if I had to do it again, I would order separate covers for each section.

I ordered 2 tarps in one order and only received a $50 discount which should of been 20% off the entire price. Disappointing. The advertising does not reflect this.

Thanks, I typed in the size I wanted 8 X 20 and it came up, was offered a 10 percent discount and followed through. I went to your site to see if it's Canada or USA I was ordering from and was offered a 20 percent on first order, so trying for the better deal it just added one more to my order which I took off, so it 10 percent off for 2 tarps. Oh well

Shipping to Canada took longer than expected. However, the covers received were well made and of excellent quality, heavy material. They will last many years. Am unable to comment on fit since these are for 2 heat pumps at a distant location which will not be visited for several months.

Your website is big but well laid out especially the measurement hints. Nice help from the Chat gang.