Had a good discussion with the CSR, confirming the measurements and options. She was very experienced and helpful. My only constructive feedback is that your order system should be capable of allowing the CSR some discretion as we were within $0.40 of qualifying for free freight and were unable to make it despite one upgrade on the order ( the next upgrade would have cost more than the freight charge).
Cheers

Probably the worst experience I've ever had in online purchasing. Three month wait for half my order, another couple weeks for part of my order which was incorrect and still haven't received my final part. Customer service did little to help and the help they promised (expedited shipping and a free storage bag) never materialized. I'm usually a very positive and understanding person but this time I must advise, take your business elsewhere.

Ordering process was clear and easy. Delivery was slightly delayed from their original estimate but was still MUCH faster than we originally anticipated for a 10-piece custom order during a pandemic. Covers are very well-made and fit the irregular shapes of our cushions perfectly. Can't wait to get back outside as the weather gets better!

I inquired once about the status of our order. They were very pleasant and responsive. And apologized for not notifying us sooner that our order was slightly delayed (only a week in the end, which includes international shipping).

So I was very pleasantly surprised at the covers I just received! The quality of materials was way better than expecting. The light gray water proof fabric is sooooooooo nice!

I have raves about my covers since I got them to people I know and I'll definitely recommend and use this company again! Cost was great, the customization was made easy and the product was top quality! Well done thank you!

We were extremely happy with the covers and they even came a few days early! They are tough and durable and should hold up nicely against our often tough Atlantic climate. It was a bit involved to measure the furniture prior to ordering, but worth for the finished product. We would highly recommend this company! The free bag we received to store the covers in was brown instead of black like our covers, but that was our only minor disappointment. However, we aren't even sure it comes in black and it was free.

Because of Covid and the quick turn around for our order, I was concerned that the quality would be just OK. After receiving it in the mail I was pleasantly surprised because the material feels heavy duty like it will last a lot longer than the original material that came with the cushions.
Also they fit perfectly. In a perfect world the only thing that I would change is the way the zipper pulls stay out and aren't hidden somehow in the seam. I will be purchasing again from this company.

I live in Victoria BC Canada and with my Google search found your company
I wanted new weather proof covers to dress up older cream coloured outdoor cushions o had that were not waterproof. Now I can sit and enjoy and not have to use a large unweilding cover every time it rains. Your covers and colours make my outdoor couch look new again. Your respobses, shipping schedule etc where all timely and professional so thank you very much!

I am super please with the entire experience. Your design group are very detail oriented on dimensioning and to make sure you end up with what you need. Your 3D diagram makes it very easy to visualize your end product. Your delivery was just super fast. The product looks amazing and fit like a glove, and not to forget your pricing is very competitive.
I would definitely recommend your company and will be ordering other covers soon.
Thank you.
Bob

I had ordered 4 customed seat cushions. They arrived a week late, but I was so pleased with the products that it was all ok. Good quality fabric, nice stitches, sturdy zippers. One of my covers was over 100 inches and I was pleased to see they had put the zipper along the horizontal side so it made it super easy to insert the foam. Note that all of my foams are commercial grade and new so in perfect shape.

Very kind and helpful.

I was really able to find what I needed, with an online ordering process for a customized product so simple. The price was right, follow up communications about order progress and shipping were great and well timed, and the product arrived as promised. Overall product quality was terrific. Lots of attention to detail in customer service and workmanship. What more could I ask for?

I happened to find this site when looking to see if someone out there made custom covers for patio cushions. I was nervous about ordering, however I double checked my measurements and decided to give it a try. I put my new covers on yesterday and they were amazing! My 14 year old set now looks brand new and the quality and sizing is perfect. I am so so excited!

Very happy with my purchase. The website was very well thought out and easy to navigate. Plenty of options for customizing a cover for whatever you are looking to protect. I ordered a cover for my fire table and had some questions which were immediately answered by the staff member via chat. Delivery was swift, and the product was of high quality and the fit was excellent. The only thing I would have liked was more fabric colour options, but overall am totally satisfied.

Purchased cushion covers to replace the old set. It was very simple to add the required dimensions using their diagrams. I would also strongly suggest uploading a picture of what you're replacing. Their design team had responded back looking for further details to give me exactly what I wanted! I would have preferred a nicer fabric but for the overall cost I can't really complain. I also received my finished goods as promised on time. I would definitely purchase from them again!

Covers & All were excellent! We ordered a pizza oven cover and the quality of the cover was great. (we went with their highest grade) They emailed us the design of the cover and what the lettering would look like before anything was started. Listened to our suggestions on lettering size and spacing. Covers & All were always in contact with us until we gave final authorization that the cover was exactly what we wanted.

Easy to order, arrived quickly. I ordered a cover for a rectangular fireplace to replace the one that it came with which had become so brittle being in an exposed south facing location and had also been shredded by hail. The new cover from Covers & All seems significantly more durable. Thank you!

Thank you, covers go on easy, there is two inches of extra space like your promised. I am very happy with my purchases. Cats are happy too and watching them trying to get in through the door flap has made me laugh several times.

A very user friendly site to navigate. I was ordering a irregular shaped sail and after placing my order I realized I had given one wrong measurement. I contacted them on a weekend and they got back to me right away and was able to correct my mistake and put the right measurement on my order. Everyone I talked and messaged to were very professional and courteous. I received my order in the specified time and found everything to be in perfect condition. I look forward to many years of use.

I made a mistake on one of my measurements and they were able to correct it instantly. Very impressed.

Wish I'd have found you guys before buying my other covers. This is very good pricing and hope quality is as well. Easy to use website - excellent experience so far ;)

Excellent quality cover, thick and water resistant. Fits perfectly on my fire pit. Arrived ahead of schedule. I will definitely buy from Covers & All again.

Placing an order was simple enough. I ordered thinking company was in Canada or atleast North America but it was not. Apparently it was made from a whole different continent. Expected delivery as of April 7th as indicated in email and order status but as of April 12, nothing. Checked order on FedEx, order has now just arrived in U.S. when will I get these covers? I have no idea. Its been shipped around the world! From the middle east to France.

Being try to do this for more than a year. Glad I stumbled on your web page. Simple choices help to make it easy and less complicated.

Covers fit really well and are clearly of high quality. I was honestly a bit wary ordering online, but I'm so happy with the result.

Responded quickly and satisfactorily