Covers & All has a rating of 4.7 stars from 3,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 7th among Home Decor sites.
Just received my order and it hangs just the way I needed. It looks strong and I hope it works well against our Canadian winters. I will order more for the patio area. Note: I thought I was ordering from a Canadian company but to my surpise, it arrived (quickly) from India. Did not have to pay customs / duty.
The website is very easy to navigate and order the item to fit my cushions perfectly
We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've used Covers & All before for a custom made tarp. I've searched everywhere to find something Canadian made that was specific to our patio table set-up.
The website was easy to folllow and the design was custom to my needs. A few measurements and the results speak for themselves.
A few emails back and forth with the designer to confirm design and measurements. Easy as ever.
Will definitely use again.
Hey Kelly! We are thrilled to hear that the custom-made tarp was exactly what you needed and a perfect fit! It’s wonderful to know that our website was easy to navigate and that the design process met your expectations. We truly appreciate your loyalty and are glad the communication with our team made things even smoother. We look forward to assisting you with more custom projects in the future!
Everything was great I got what I ordered and say to customize. All my concerns were answered.
My only issue(s) the covers were a bit baggier then I wanted them to be. I underestimated that additional two inches added to length and width. And the draw ties at the bottom are hard to pull tight. That being said. They will do the job easily and so I'm good with it.
Hey R A! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great overall experience, really happy with the product, like the fact that all dimensions had to be confirmed based on the mockup drawing provided by Covers and All. Shipping was fast, good experience all around.
Hey Greg! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
They're quality units. The custom fit based on the measurements I gave was perfect. I'm super happy with them. I wish the drawstrings pulled tighter but maybe I'm doing something wrong with them? Other than that I'm super happy hopefully will be happy for years.
Hey Andrew! Thank you for sharing your experience! We're glad to hear that you're happy with the custom fit and the quality of the covers. Regarding the drawstrings, they should provide a snug fit, but if you're having any trouble tightening them, feel free to reach out, and we'll be happy to assist you with that. We appreciate your trust in us and hope the covers serve you well for many years!
It is my second cover and as the first one I was totally satisfied. My only issue is that I make a mistake for the length. I order in inches instead of centimetres, as a result it is too long. I will check in the summer if I can get it shortened.
Hey Marc! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order. I ordered another cover for my firepit expecting the same look from my original order a few years ago however I was a bit disappointed in the fact that my original cover had pockets on the sides of the cover and this replacement didn't have the pockets. It's a different look and I'm not sure I like it as much as the original one.
Hey Sandy! We're pleased to know that you had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Overall, the experience was good. It is confusing on the extra add on option however. I wish it was made clear that the loop sewn in is for the top and in lieu of grommets, not a bottom option.
The curtains are well made otherwise and arrived almost on time.
Hi Anna! Thank you for sharing your feedback. We're glad to hear that you found the curtains well-made. Since we are in the custom business, we strive to provide as much information as possible on our website. However, we understand that every customer's requirements can vary. To accommodate this, we have included an 'Any special request for us' box during the ordering process, allowing customers to specify any unique needs or preferences. Your feedback is valuable, and it helps us continue improving our services. If you have additional suggestions or questions, feel free to let us know. We’re happy to assist!
I wanted a custom order with grass posts but it became a little too complicated for me as the team asked several questions and photos. There were a 2-3 days delays between my answers and additional questions which made the production process longer. Don't get me wrong... they were doing a great job to ensure the cover would fit my set up but as the grass posts were a temporary solution for me, I finally decided to go with a more standard solution with concrete anchors to attach the cover. Once the order was processed, billing, production and shipping all went without issue.
Hey Sylvian! Thank you for your detailed feedback! We're glad to hear that the overall order experience went well despite the initial complications with the custom design. We appreciate your patience during the back-and-forth and are happy to know the final solution with concrete anchors worked out smoothly. If you need further assistance in the future, don't hesitate to reach out. We're always here to ensure your order is just right!
Clad to see it came with vents, the front pocket was a surprise, because it was so big a couple of lift handles would be a nice feature
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good service and nice quality looks solid, i will surely make another order, my first was to see if I would like it.
Thank you, Carmelo, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The curtains, construction, looks, colour, height are all great. The problem is with the wording of the measurements and what they allow for differences and what not. It needs to be more clear. My curtains were not wide enough despite my thinking that I was giving the right measurements. Thank goodness I can modify my opening to ensure they fit properly.
Please improve the measuring process and terminology.
Hey Tony! Thank you for your feedback. We’re pleased to hear that you’re happy with the overall quality, construction, and appearance of your curtains. However, we apologize for the confusion regarding the measurement instructions. We appreciate your feedback, and we understand how important it is to provide clear and precise guidelines for our customers. Your suggestions are valuable, and we will review them to make sure we can provide a more seamless experience for future orders. If you need any further assistance with your curtains or have any questions, please don’t hesitate to reach out. We’re here to help!
Great site to navigate and delivery was prompt to my home. Ordered about 1inch larger than actual size, but I could have ordered the exact measurement.
Hey Lili! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Outstanding products!
These were our initial orders with Covers & All and based upon our experience, we will be long term customers and staunch advocates for them.
Hey Thomas! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Purchased the heavy duty cover. Very robust and will last a long time, only issue is the cords at the corner don't synch up very well. Probably not a big issue as they are heavy enough that they will likely not come off.
Hey Terry! Thank you for your review! We're glad to hear that you're pleased with the durability of your custom BBQ cover and that it meets your expectations in terms of robustness. We appreciate your feedback regarding the corner cords and will certainly look into this for future improvements. If you have any concerns or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again!
Ordering was easying. They even contacted me with a recommendation to make the final product better and did it at no extra charge. Completion and shipping times were reasonable and quick. Quality is excellent.
Hey Kimberley! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I sent an email and Varun Mehta responded promptly with a quote. I then however in revisiting the site, saw that I could have the covers sloped so I added extra dimensions and changed the design, ordering on the site.
Thank you for your kind words and for highlighting your experience. We're glad to hear that you received a prompt response with a quote! It's great that you were able to revisit the site and customize the covers to your preference by adding the sloped design. If there's anything else we can assist you with during the process or if you have any further changes, please don't hesitate to reach out.
It was a simple painless experience. I did not know where to order something to fit my table. Your business came up on safari. It was easy to navigate and all around I am 100% satisfied
Hey Jodie! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Instructions for measuring were easy to follow. Ordering experience was very positive. Seamless!
Hey Tanya! Thank you for your kind words! We’re so glad to hear that the measuring instructions and ordering process were easy and seamless for you. Your satisfaction is important to us, and we’re thrilled that everything went smoothly. If you need any further assistance, feel free to reach out. We look forward to serving you again!
Hey Nathalie! Thank you for your recent order and for taking the time to share your experience with us! We're thrilled to hear that your order meets your expectations and that it arrived quickly. We appreciate your note about our international shipping. We're glad to hear that there were no customs or duty fees involved. If you have any questions or need assistance with your next order, feel free to reach out. We're here to help!