Rita C.

So far no problems with all my HD orders. The only thing is the shipping can take 2-3 weeks.

Nice search features and I was able to pick up in store.
I did order something on BlackFriday (11/29) and am waiting for the package to show up (7 days and it's still waiting for UPS to pickup).
I guess I am spoiled by Amazon and waiting for more than a week is just too long for me.

19 days after I order the item I still don't have the items.

I email and called the support and gets round around. First the status is "label printed" but nothing shipped for over 15 days. Then they create another order and expedited it. I am suppose to receive the items in 2-3 business day, it's been 3 days and still sitting in "warehouse" status.

Getting nowhere with their service department. I guess the shipping department decides to ignore the "expedite shipping"

This is the worst online shopping I have ever experienced.

Advice, skip Lego online. Buy from Amazon.