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Eileen S.

3
Level 3 Contributor
USA

Contributor Level

Total Points
1,762

19 Reviews by Eileen

  • RetailMeNot

8/8/23

Now I can't view any codes because it wants me to install an app, which I refuse to do. There's a pop up window preventing me from viewing the website. Why do I need an app for everything?

Thumbnail of user retailmenots
RetailMeNot S. – RetailMeNot Rep

Hi Eileen! We are so sorry to hear that you are having trouble accessing codes. You do not need our App and Deal Finder to take advantage of offer codes. Please click the "No thanks, I want to search for codes," the pop-up will go away and allow you to see all of our offers. If you need any additional assistance, please don't hesitate to contact our Customer Care team at https://help.retailmenot.com/s/contactsupport.

  • LoveCrafts

6/30/23

They advertise a 25% off discount that applies to everything, so I add some non-sale yarns to my cart. Nope, doesn't apply to any of those. Add some random item. Doesn't apply to that either. I'm sick of these stores that exclude 90% of their items but don't tell you until you've wasted your time shopping. Just tell me what it does apply to and stop wasting my time.

  • OSM Worldwide

5/18/23

They've had my package in one place for ten days waiting to be turned over to usps. Why are they so bad?

ETA finally received my "package". The books were gone and all I received was a SHIPPING LABEL. They completely destroyed my package and still had the nerve to send me the label.

  • JC Penney

11/22/22

So two months ago jcp sent me my new charge card along with several coupons, including a 30% off. Apparently the extremely small writing on the back of the paper says that it has to be used on full price merchandise and lists about a thousand items it cannot be used on. I've tried for months to find one item that it actually CAN be applied to with no luck. They're not getting my hard earned money by their bait and switch tactics.

Products used:
None. I will shop elsewhere.

Service
Value
  • Doordash

2/4/22

DoorDash will not publish less than stellar reviews. I've had my last two orders never arrive because the restaurant never cooked the orders, but my reviews were not accepted. They also will not refund my order, they force me to take a credit to my account, which has become a vicious cycle because when I tried to use my first credit the restaurant didn't cook my food yet again. I also have received someone else's order (an order of soup instead of a large pizza) and I was unable to get my tip credited back. Why should this dasher get a tip when he didn't do his job?

Tip for consumers:
Don’t. Order your own food and pick it up. Don’t believe any reviews on the app.

Products used:
Nothing, I went hungry

Service
Value
Shipping
Quality
  • Amazon

1/24/22

So I received several emails from Amazon sellers asking me to leave five star reviews in exchange for free stuff. I declined and forwarded the emails to Amazon. I'm so tired of buying stuff with five stars only to realize that the reviews are fake. As a result of trying to be honest Amazon removed my ability to leave any reviews. They're more than happy to take my money, however. I've canceled all of my subscriptions and pending orders and everything I have on the way will be returned. Do NOT believe any five star reviews because they are easily faked and Amazon seems to encourage and reward this behavior. I've given them thousands of dollars over the years. They will not get another dime from me.

Tip for consumers:
Don’t give Amazon any more of your money.

Products used:
I’ve purchased thousands of items.

Service
Value
Shipping
Returns
Quality
  • TJ Maxx

10/21/21
Verified purchase

They don't warn you before buying, only afterwards that shipping takes a ridiculously long time. I ordered more than two weeks ago and nothing.

  • LightInTheBox

10/18/21
Verified purchase

They show you beautiful clothing and send you rubbish. I ordered two shirts. Both look and feel completely different than pictured. The fabric is nothing like they show on the website. One is like a trash bag and the other a very thin scrub top. So very ugly.

Tip for consumers:
Don’t buy from here.

Products used:
Nothing, too ugly to wear

Service
Value
Shipping
Returns
Quality
Thumbnail of user lightintheboxf
LightInTheBox F. – LightInTheBox Rep

Hello Eileen,

Thank you for reaching out to us on Trustpilot.

We are committed to offering good value at an affordable price. Please accept our apologies for these shirt having slipped through our quality checks. The sourcing manager assured that he will deal with the supplier. If they are not able to improve the quality of the fabric, then we might cease trading in the near future. Please don't worry, we can immediately proceed to reimbursement. The shirts don't need to be sent back.

I like to add that we encourage all customers to contact our customer service through the website. We have a dedicated aftersales service, and you would've found no difficulties obtaining a refund. In return it will help us by taking measures against certain suppliers.

We invite you to check your mailbox (ticket #24575329) for more details concerning your refund. Please don't hesitate to reply if you have any questions or doubts.

It will be our pleasure to help you!
LightInTheBox Customer Service Team

  • Home Depot

9/28/21
Verified purchase

Ordered a wheelbarrow for home delivery. They brought the wrong one(I was not home). Contacted customer service and they can't bring me what I ordered, they can only pick the wrong one up. Who would have thought such a simple order would be so screwed up. They picked it up and now a week later I haven't received a refund. I have to open a PayPal dispute. They are literally stealing a hundred dollars from me.

Tip for consumers:
Don’t use home delivery. If you need to return do it in person.

Products used:
None, it was returned

Service
Value
Shipping
Returns
Quality
  • Kohl's

3/24/21
Verified purchase

Every order I've placed with kohl's in the past six months has been a problem. They send me a coat with the sleeve sewn shut. The replacement has a security tag attached and they expected me to go to the store and have it removed. Yeah, I'm going to walk into a store so I can get arrested for shoplifting. Every order gets split into multiple shipments and at least one of those shipments gets lost. The customer service reps lie and treat you like an idiot. To top it off, they send me a lousy 15% off coupon. I've been a loyal customer for YEARS. I'm done with kohl's, they don't care about the customer.

Tip for consumers:
They CHARGE YOU RETURN SHIPPING even if the item is defective or not what you order.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
  • Blick Art Materials

3/20/21

They ship the slowest possible method, despite charging for shipping. Their shipping page makes you think it will ship FedEx Ground, which is absolutely not the same as SmartPost. You will wait an extra week and Usps will probably misplace your package for a month.

Service
Value
Shipping
Quality
  • ColourPop

3/10/21
Verified purchase

Dhl marked my item as delivered, so I tried contacting them and they told me I have to be the shipper to make an inquiry. I contacted colourpop for help with DHL and they declined. I'll never use them again. Like throwing your money away. It was a lousy 22 bucks, and they've lost a long time customer.

Tip for consumers:
Don’t buy, if you have trouble they won’t help.

Products used:
Another company’s, and for the rest of my life.

Service
Value
Shipping
Quality
  • Walmart

3/9/21
Verified purchase

I placed a large order with free next day delivery. Two items were canceled by Walmart despite being in stock and available on the website. Now if I want to reorder those items I have to pay shipping. I chatted with two reps who refused to help me. That six bucks is more important to Walmart than a long time customer. I just want what I ordered, is that asking too much?

Tip for consumers:
Don’t order anything you actually need.

Service
Value
Shipping
  • Overstock.com

3/1/21
Verified purchase

Overstock will NOT have your back if you get scammed by a third party seller. I have to do a chargeback to get my money refunded for an item I never received, even though my payment was made to overstock and not a third party.

Tip for consumers:
Don’t use it. You will have to fight for a refund when your item never arrives, even if tracking proves it never arrived.

Products used:
Ordered yarn, never received it. Bought from Amazon which I should have done from the start.

Service
Value
Shipping
Returns
Quality
  • LightBulbs.com

1/16/21
Verified purchase

They're holding onto my $48 for two weeks now because they sold something they don't act have in stock.

Service
  • PatPat

9/19/19

Their website is very deceptive, claiming to be in California. They are in China and fill the web with fake reviews. I have to open a PayPal claim because they do not deliver what they advertise.

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PatPat .. – PatPat Rep

Hi,

We're sorry to hear about how the issue you've encountered with the items you received prevented you from getting the best experience in shopping with us.

You may review our Return and Exchange Policy here:
https://www.patpat.com/article/help/Refund,-Returns-And-Exchanges/Returning-Items/252

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

  • Mycollegetextbook

1/31/19

Bought a textbook and when I tried to download it I was toId I had to pay for premium service. Refused to refund me and used profanity in their replies.

Tip for consumers:
Stay away!

  • KnitPicks

12/11/18
Verified purchase

Literally. I could raise a sheep, shear it, spin the wool, dye it, and knit it up faster than I can get my order from knit picks. They use the S L O W E S T shipping method available, despite charging for shipping. Their yarn is mediocre too, so I only buy it if I need cheap.

Tip for consumers:
Don’t buy from here if you are in a hurry.

Products used:
Yarn

  • Forever21

11/22/17

They claim to ship within 24hours right on their website. They will send you a tracking number that proves that your order will not ship for days to weeks after.

Eileen Has Earned 42 Votes

Eileen S.'s review of Forever21 earned a Very Helpful vote

Eileen S.'s review of Overstock.com earned 2 Very Helpful votes

Eileen S.'s review of ColourPop earned 3 Very Helpful votes

Eileen S.'s review of Kohl's earned a Very Helpful vote

Eileen S.'s review of Walmart earned 3 Very Helpful votes

Eileen S.'s review of Amazon earned a Very Helpful vote

Eileen S.'s review of LightBulbs.com earned a Very Helpful vote

Eileen S.'s review of TJ Maxx earned 3 Very Helpful votes

Eileen S.'s review of Blick Art Materials earned 3 Very Helpful votes

Eileen S.'s review of Home Depot earned 8 Very Helpful votes

Eileen S.'s review of OSM Worldwide earned 7 Very Helpful votes

Eileen S.'s review of KnitPicks earned 9 Very Helpful votes

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Eileen is Following 1 User

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Elaine T.
1 Review
1 Vote

Empty.

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