HomeChef

We have been with Home Chef for a little over 3 months. A little surprised at the negative comments. Aside from one incomplete order which they immediately refunded have been very satisfied with the quality and customer service. Also delivery has always been on day we designated. We've enjoyed trying meals we otherwise wouldn't have made ourselves. My only "complaint" is noticing that trend seems to be toward more expensive meals. Like to stick to the $8.99 options.

Home Chef has been exceptional. The food has been excellent in taste, and has a good selection of menu options. Too date, the package comes when it is supposed to. The cooking instructions are clear and easy to follow. They provide a binder for all the recipes that you will want to keep... which is all of them. Very happy I found Home Chef.

My husband and I loved Home Chef when we 1st started using the service pre-pandemic. During the pandemic the service started slipping with issues around late deliveries, missing items and rotten produce. We gave Home Chef the benefit of the doubt, and accepted the inconsistency - eventhough the cost remained the same. Now that the pandemic is over the service remains subpar and we are tired of having to call and complain at least 1x/ month if not more often! Seriously thinking about canceling for good…such a shame!

I was double charged for same order. Requested a refund and it took 2 customer service reps and one supervisor to get the error corrected. Don't waste your time with HomeChef.

"Home Chef" is incredible and I love their recipes. However, I have noticed recently, that the produce and meat are not as good as they used to be. I received chicken breasts last month that I had to discard immediately upon arrival due to their lack of freshness, but then they delivered to me better one!

These guys must be hurting for money. They've tampered with my orders multiple times adding meals and deserts so they could charge me more. After the third time I dumped these clowns. DO NOT TRUST THEM WITH ACCESS TO CHARGING YOUR CREDIT CARD!

We received a gift card for HomeChef.com and used it. Overall, the service is fairly expensive and has very limited options. The limitations become very rigid if you avoid fish and dairy - one week, we only had three possible dishes to choose from.

On the last week, they left out one item from the order. When asked to correct this, they instead gave us a partial credit to use for future orders. Since the gift card's out of funds, we're not going to place further orders - so we can't get the missing item unless we buy another week's worth of food!

I tried 2 of the Home Chef Heat and Eat meals, both had the same weird taste. The first meal was the beef stroganoff with egg noodles which had a really bad after taste. The second meal was the homestyle meatloaf and red skin mashed potatoes. The meatloaf was delicious but the potatoes had the same funky after taste as the beef stroganoff. Not sure how fresh these meals are or what is making them taste so funny. I won't be purchasing them again.

I need a job to help me I am a Somali boy, this job is important, pleaseI want to go to Somalia, can you help me?

I gave this company so many chances. I think out of about 12 boxes one may have been correct. Boxes consistently arrived thawed and warm, unsafe. Ingredients were nearly always missing. Customer service would usually issue a credit for incorrect orders but going through the process of throwing out food and having to go back and forth with homechef to get my money back was ridiculous.

My final straw was when I received an email from the account department berating me for using coupons THEY MAILED TO ME.

This company will never get my business and I will tell everyone who will listen how pathetic they are.

I picked up a rack of pork ribs Smoke St. Louis Style BBQ Ribs for memorial day 2022 from Kroger's I was looking forward to a nice meal since I rarely buy meat since it is so expensive I was so disappointed on the quality of these ribs they were nothing but full of fat I do not think I got three bites of meat out of these ribs by the time I got through half the rack which I threw away I gave up and threw the entire rack out, sadly I pay $12.99, which I have spent on that on a burger instead. Kroger used to have their own ribs which I loved but these were very sad I bought one other product from Home Chef in the past and was disappointed then, I thought I would give it another shot but never again.

I heated the Sunday pot roast with vegetables (I bought@ Kroger last Friday) for lunch today and it was so acidic & vinegary I threw it out. It acid burned my tongue. How could anything so terrible pass a critique?

My husband and I have been getting Home Chef for several years. (I think 141 meals to be exact!) We typically alternate with Hello Fresh and Freshly when we don't like the weekly suggestions. Sadly, I think we may be quitting Home Chef for good because of delivery issues. FedEX is horrible. We have gotten two deliveries this year a day late, so we've had to throw them out. One time, FedEx left us a note saying we had to go to their facility to pick up the box because it required a signature... NOT! Until they switch carriers, we are off Home Chef. Our box was mailed out Monday - and it's Thursday morning and we are just getting it. Thus, it won't be properly refrigerated until 5pm tonight - and likely the chicken will be on its way to spoiled.

I often order delivery. It saves my time. I work as a freelancer and there is no need to go outside to eat. I am satisfied with this meal delivery. Fast and tasty!

No Star. Be careful everyone, Home Chef got my information stolen back in year 2020. You might have your information stolen too.

My husband and I HAD been using Home Chef for a year, but just cancelled our service. The service started off great even when the recipes started getting remarkably similar and the vegetable side was too often squash. Over the last few months, I found myself contacting them at least once or twice a month with issues that they don't seem to care about. Due to the lack of care when packing our box, too often was there a puncture or tear in a package of meat causing blood or goo to get all over everything. Sometimes we paid for a fancier meat like filet mignon and didn't get it. Other times, vegetables were soft, wilted, and the issue that caused the cancellation was that we received a garlic clove that had mold growing on it! The quality of ingredients has gone completely down hill and it's no longer acceptable considering this isn't a cheap service. If you had asked me a year ago if I recommend, I would have said yes, but now, heck no! Do not waste your hard-earned money for inedible ingredients and poor customer service.

I cannot get a phone number and please know you if you try you are going to get the run around. Anyone that can get a phone number let me know

Excellent service. I've been using their food delivery services for quite some time now, and I've forgotten what it's like to cook by myself.)

I got my food it was warm and spoiled. I will not order from them again. It was my 1st and last time ordering.

3 orders, either each order was missing ingredients or there was bad food( salad), canceled subscription, will try someone else, do not recommend

My husband and I live in a small rural country town, the nearest major shopping (grocery stores, fast food) is over an hour away. We usually drive into town twice a month, to stock up on groceries and necessities.
But it's hard to keep perishables fresh, long enough to use before they go bad. We have come to depend on canned, boxed and frozen foods.
So, our meals have become stale, boring and routine.
Home Chef revived us: fresh ingredients, new cuisines, great recipes, great meat and vegetable choices, and we live within delivery!

Honestly, the food isn't bad.

What I have a major problem with is that I waited for DAYS after the scheduled delivery date to receive my box. This happened on multiple occasions. Needless to say, I was expecting a timely delivery and when my meals never showed, I was stuck without anything to cook for dinner.

On top of that, when my last box eventually DID show up, everything inside it was warm, including the ice packs. I opened the box as soon as it was delivered, so it's not like it was sitting for a long period of time. I had to throw the entire thing out!

I would NOT recommend Home Chef... unless you enjoy late deliveries and room temperature, raw chicken.

We ordered 6 boxes of Home Chef. A lot of Steak mostly. Grey and cheap meat. Chewy. Inedible. Gross.