I was happy for two weeks... don't have to go to groceries for midpart of the week. Food was okay, cooking instructions simple to follow. On the third week, HomeChef emailed saying: product glitch and delivery went out one day late. By the end of the week, I still have not received anything. Check the FedEx tracking number provided in my email that notified me of the late delivery. FedEx returned a note "pending delivery?" My credit card was charged the previous Friday for this delivery. I have the following weeks delivery until I hear from them. I did and the attitude was a joke, "Sorry, your order was not delivered (they forgot an email was sent out notifying me that my shipment went out a day late) and we see you have paused the service. You can unpause the service later" I am a big joke to them I guess. I'll try Blue Apron!