HomeChef

I have a busy lifestyle and a job that has me in the car 50,000 miles per year. Squeezing in time for shopping and meal prep is challenging. I've started to use meal delivery services to ensure we always have a healthy meal ready even when I'm too tired or busy to go grocery shopping. Although the meals seem expensive compared to doing your own shopping, my grocery expense (including the meal deliver cost) has gone down dramatically. Maybe because of less impulse buys?

Meals have been about 80% awesome, 20% blech. I'm getting better at determining which meal is likely to taste good.

Home Chef has rarely sent out the wrong ingredients, or missing ingredients. Produce is almost always fresh, meat has been amazingly high quality.

Meals are usually very filling and the nutrition profiles of most of them are excellent for folks who are nutrition-conscious. High protein, lower in carbs, etc.

My husband and I have been getting Home Chef for several years. (I think 141 meals to be exact!) We typically alternate with Hello Fresh and Freshly when we don't like the weekly suggestions. Sadly, I think we may be quitting Home Chef for good because of delivery issues. FedEX is horrible. We have gotten two deliveries this year a day late, so we've had to throw them out. One time, FedEx left us a note saying we had to go to their facility to pick up the box because it required a signature... NOT! Until they switch carriers, we are off Home Chef. Our box was mailed out Monday - and it's Thursday morning and we are just getting it. Thus, it won't be properly refrigerated until 5pm tonight - and likely the chicken will be on its way to spoiled.

Honestly, the food isn't bad.

What I have a major problem with is that I waited for DAYS after the scheduled delivery date to receive my box. This happened on multiple occasions. Needless to say, I was expecting a timely delivery and when my meals never showed, I was stuck without anything to cook for dinner.

On top of that, when my last box eventually DID show up, everything inside it was warm, including the ice packs. I opened the box as soon as it was delivered, so it's not like it was sitting for a long period of time. I had to throw the entire thing out!

I would NOT recommend Home Chef... unless you enjoy late deliveries and room temperature, raw chicken.

Food is okay but if you ever have an issue, expect to be out of pocket with absolutely no customer service. I skipped a few weeks in advance but apparently one week did not go through their system properly. I only found this out after seeing a $139 charge on my account. I contacted customer service who basically told me it was my fault and they will not give me a full refund. So, I'm out of pocket and the world is wasting food!

I signed up a couple of weeks ago. However, within minutes, after checking the menu, I realized the menu would not work for us. I followed the instructions online to cancel the subscription immediately. It said my subscription was paused. I received an email confirming the cancellation. I did not know that the first order was already processing. In order to cancel that order, today the customer service rep said I should have called customer service. No where did it say to do that. This morning I received an email that I was getting a shipment. Before I could even call, the order was at my door! When I spoke to Alex in customer service, he said there is nothing they can do. I am stuck with an order, most of which we will not eat! What a way to run a company!

My third box just arrived opened and damaged. I called customer service and explained this is not the way I am used to seeing the packaging. It appears as if someone went through the ingredients. I requested she put a claim with fed ex, she refused and stated that it was "probably safe to eat" no one is going to tampered it! Really? Not for my family! I asked her to cancel my subscription and she was fine with dad. Great treatment of your customers Home Chef

Their business model is based on fraud and deception. Their cryptic cancellation process is designed to trap you into receiving orders for life. Once you give them your credit card number, they will scam you if you ever try to cancel. They're a vindictive company... sorry I ever got involved.

I picked up a rack of pork ribs Smoke St. Louis Style BBQ Ribs for memorial day 2022 from Kroger's I was looking forward to a nice meal since I rarely buy meat since it is so expensive I was so disappointed on the quality of these ribs they were nothing but full of fat I do not think I got three bites of meat out of these ribs by the time I got through half the rack which I threw away I gave up and threw the entire rack out, sadly I pay $12.99, which I have spent on that on a burger instead. Kroger used to have their own ribs which I loved but these were very sad I bought one other product from Home Chef in the past and was disappointed then, I thought I would give it another shot but never again.

We haven't had a bad meal yet, with everything from steak to vegetarian meals. As far as price goes, I urge people to add up the tIme spent shopping for groceries, hauling them home, putting them away, and then making time for cooking.

How much is your time worth? How much do you value more free time?

Plus, there's no waste, no weird, yucky, and unrecognizable food hiding in the bottom of the vegetable drawer or stuck in a container in the back of the fridge. Home chef works for our budget and our lifestyle.

Never received my orders, shipped from Chicago, orders changed to Georgia as my other orders received on time and the meat was still cold to touch. Received third order tonight shipped out of Georgia, the only thing in the box was two bags of beef steak that were hot to touch. Not sure what is going on with this company, my first 6 months of delivery was great. Do not order from this company until the get their $#*! straight. The want to credit your account and not reimburse it buyer beware.

"Home Chef" is incredible and I love their recipes. However, I have noticed recently, that the produce and meat are not as good as they used to be. I received chicken breasts last month that I had to discard immediately upon arrival due to their lack of freshness, but then they delivered to me better one!

Well, Ive been with HomeChef for about 6 months or so now. I love the recipes, and I can tell that they use quality ingredients, however, I consistently receive meat that has browned, rotted, or leaked, and vegetables that have gone bad. Every time I notify them, they do give a $10 credit (on a $20 meal), however, its just happening too often, and Im afraid Im going to have to discontinue the service. A loss for me, because I really enjoy the menu and the concept along with the convenience of their service. I will try again in a year, after theyve been in business a bit longer and hopefully improve before they lose too many customers / revenues.