HomeChef Questions & Answers

Here’s what consumers have asked with answers from HomeChef staff and previous consumers.

3 questions answered

0% answered in 1 day

Question:

If i try it and don't like it can i cancel it immediately. the reviews really mixed either they love it or seem to be receiving poor products. seems either 1 star rating or a 5 so wanted to try it for my location. If i try it and don't like it can i cancel it immediately. the reviews really mixed either they love it or seem to be receiving poor products. seems either 1 star rating or a 5 so wanted to try it for my location.

Answer:

Absolutely agree with the above response. Avoid this company. Looking at your account will unpause it-and you will magically receive a shipment with your "edited choices." Unethical company with horrible customer service.

By Anita A. over a year old

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Question:

Have 3 meals that were delivered and would like to freeze meats since i will cook at later time. is this okay if meat delivered was not frozen? Have 3 meals that were delivered and would like to freeze meats since i will cook at later time. is this okay if meat delivered was not frozen?

Answer:

You should be fine.

By Stella C. over a year old

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Question:

I got the wrong meal sent to me but have no way of contacting customer service... I got the wrong meal sent to me but have no way of contacting customer service...

Answer:

I've had the same problem and been unable to get HomeChef to respond.

By David W. over a year old

Question:

I travel most of the week. are their any meals that can be cooked in a microwave at hotel?

Question:

Fed ex delivery of home chef is always late. i loved home chef but since the virus has always been late. will home chef ever change delivery service?

Question:

Are the 3 free boxes you can give to three friends bogus? i'm embarrassed i "gave" them free box and they were charged.

Question:

Can i freeze my meals when they arrive

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

HomeChef Questions & Answers

Have 3 meals that were delivered and would like to freeze meats since i will cook at later time. is this okay if meat delivered was not frozen? Have 3 meals that were delivered and would like to freeze meats since i will cook at later time. is this okay if meat delivered was not frozen?

I got the wrong meal sent to me but have no way of contacting customer service... I got the wrong meal sent to me but have no way of contacting customer service...

I travel most of the week. are their any meals that can be cooked in a microwave at hotel?

Fed ex delivery of home chef is always late. i loved home chef but since the virus has always been late. will home chef ever change delivery service?

Are the 3 free boxes you can give to three friends bogus? i'm embarrassed i "gave" them free box and they were charged.

Can i freeze my meals when they arrive

Hi there. we received a week's worth of food, first order, and it's missing all the recipes. can you assist us by emailing the recipes?

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