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HomeChef
Questions & Answers

113 reviews

Here’s what buyers have asked with answers from HomeChef staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

If I try it and don't like it can I cancel it immediately. The reviews really mixed either they love it or seem to be receiving poor products. Seems either 1 star rating or a 5 so wanted to try it for my location.

Answer:
You can NEVER cancel. Once you sign up, you can always "pause" your account and -- based on some reviews here -- the company seems to occasionally ignore your request and ships (and charges you) anyway. Based on my experience with their non-existent customer service, this is not the kind of company you want to give your credit card # to, as they appear to be unethical, and they are reluctant to honor their satisfaction guaranty.
By Mykos P., over a year old
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Question:

Have 3 meals that were delivered and would like to freeze meats since I will cook at later time. Is this okay if meat delivered was not frozen?

Answer:
You should be fine.
By Stella C., over a year old
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Question:

I travel most of the week. Are their any meals that can be cooked in a microwave at hotel?

Question:

Fed EX delivery of home chef is always late. I loved home chef but since the virus has always been late. Will home chef ever change delivery service?

Question:

Are the 3 free boxes you can give to three friends bogus? I'm embarrassed I "gave" them free box and they were charged.

Question:

can i freeze my meals when they arrive

Question:

I got the wrong meal sent to me but have no way of contacting customer service...

Answer:
I've had the same problem and been unable to get HomeChef to respond.
By David W., over a year old
See another answer (1)
Question:

Hi there. We received a week's worth of food, first order, and it's missing all the recipes. Can you assist us by emailing the recipes?

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Typical questions asked
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