David W.

I used HomeChef for 6 months or so and we got bored with the menus and "suspended" our subscription. We had a credit when we suspended and that credit was about to expire so we restarted our subscriptions. The first delivery was a day late upsetting the schedule for the entire week and it had cherry tomatoes in it. Many of them were crushed.

The next week I got a notice saying our delivery was on its way. I couldn't remember order anything, but thought maybe my wife did. The order came. It was just a bunch of fish, We didn't order fish. HomeChef has MEALS. I don't know how we got this and they never reply when I try to find out.

Every time I start creating an email in the app it wipes out my email and takes me to the FAQ for questions on how to change your schedule.

I don't need the FAQ. I need my money back and all this fish taken back.

All in all I am EXTREMELY unhappy with my restart of HomeChef. I have asked them to deactivate my account (not suspend. Take me off your customer list) to no avail.

I have the right to control this but HomeChef thinks otherwise.

I hope this gets their attention. Cross fingers.