I saw an add for this thought it was pretty cool until I did the reviews and decided the bad outweighs the good. Also, you think the Company would do a better job with responding to people's complaints. So thanks everyone glad I read the reviews.
Ive bought from them twice in the past couple weeks. Found great items for cheap and the shipping was so much more faster then expected... I couldnt find where it was coming from on the site to see about the time frame, but it came in less then a week... awesome site
Wow. We are so happy to hear that you are pleased with your Hollar goodies, Eileen! Kepp those orders coming!
The hollar app is great for the most part. Make sure you pay attention to size and quantity of products before purchase. I have ordered multiple times from the app and have only had 1 bad experience but customer service representatives were quick to reply and resolve the issue.
Thank you so much for sharing, Bobbie. We appreciate your feedback and we'll make sure that this will be addressed to the proper team. Have a great day!
I recommend buying branded items from Hollar because there is more of a quality guarantee. A lot of the things I bought are way below market price. I had a bottle of nail polish come with a broken brush. After I emailed them, they apologized and offered a refund or store credit. I happily accepted credit cause I know I will be ordering from them again!
Aww. Thank you for the support, Grace! We're glad that you are now part of the Hollar family.
I like to shop online & find great gifts for lower prices, this place has them. Neat ideas come to mind while going through their different categories for arts & crafts to gadgets. Hollar really has it all!
Hip hip hooray! Thanks for sharing, Melissa. Have an awesome week!
I placed an order... some of the items from Hollar.com and some from their "Marketplace" aka a third party seller. I received the Marketplace order and was dissatisfied with item. There was NO return information included with that order. I contacted Hollar to get return info. And received 2 responses, neither of which could help me. They appear to be very disorganized and ill-equipped to deal with returns. I do NOT recommend this company!
We're sorry to hear about your experience, Barb! We are always looking for ways to improve your Hollar experience. We will be passing along your feedback to our marketing team. Have a wonderful day!
I ordered two Bell bicycle helmets from Hollar and paid only $14! At that price, it was worth the 7-day wait. The first helmet was for my little one and was specifically for children between the ages of one and three. In the bull's eye store, the same helmet is easily $19.99, if you can find one for that particular age group. The other, I purchased for myself and like my little one's it is super-cute! All in all, my experience was great. Just keep in mind, you can't be in a rush because it DOES take 7-10 days to arrive.
Hi there — Thank you so much for the feedback. Glad that we were able to help you save up some dollars with our deals. We're still working our best with our shipping courier to have your orders delivered in a shorter period of time. Thank you for the patience and understanding. Check back often, we are always adding new deals. Have a wonderful day!
This is only to speak about the shipping. Order left warehouse on 9/25. Its oct 16 and still hasnt arrived. Do the generous math! Its not 7-10 business days as this company states. They must send snail mail! Will never shop here again!
We're sorry to hear about your experience, Pete! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to help!
I use hollar from time to time for the affordable and convenient that it was, but recently I noticed that the prices have increased probably triple, if not more than the cost you can find the same items at your local store. Not too happy about that. Probably change of management? That's what usually happens when new personel handles the company. Customer service has recently changed also. They Used to reply my emails within minutes, now, it's been over a week since a email them about an order that didn't received, with no reply so far. Something is going on!
Hi Maria — Thank you for your feedback. Your disappointment and concerns are certainly understandable. Due to the unexpectedly high volumes of e-mails that we have been receiving, we were not able to address your concern immediately. While this is no excuse for not being able to process your request, our management team is aware of this situation and are currently working toward a long-term solution.
First order, read the rave reviews. Ordered $25 worth of random stuff. Women 8 pack of panties cost 8 dollars but so thin worth 2 tops. A outdoors half moon mat tgat supposed to trap water, yep poured a cup, yep rubbish. I uninstalled app, you can do better at the Dollar store. A couple things was about equal but not worth browsing through for me or my time.
Thank you so much for the feedback, Gloria. We're always looking for new ways to improve your shopping experience. We've relayed the helpful advice to our team.
I placed an order for Christmas gifts. Had to toss 2 items, they were extremely dangerous, They had a rubber band the I tried out and it hurt like crazy,, no way was I giving them to 7 year olds! OUCH! I also purchased a Monster High Jigsaw puzzle, Granddaughter and her dad assembled it, so disappointing, missing two pieces of the puzzle! Also got 2 the train whistle... only one made noise! Got a stuffie that was supposed to work with your cell phone, somehow, needless to say it didn't! I will never purchase another item from this company!
We're sorry to hear about your experience, Paulette! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to see what we can do for you!
I ordered lots of "stocking stuffers" and more from Hollar last year. They have a lot of toys that were great for the grand kids and some really fun things very inexpensive. Think of it a bit like Wish.com but here in the US and it doesn't take forever to get your order. I've not had any problems with any of the shipments and no need to contact customer service (always a good sign!).
This is awesome news, Lisa. We are so excited that you've been buying from Hollar since forever. Glad to hear that we could delight you with our service. We appreciate all the love and support. Have a great day!
I am constantly buying from Hollar. I've only had one issue where I received a product that didn't work but the staff was quick to get back to me and send me a new one. I find great buys on this site all the time and always recommend it to friends and family.
Thank you for sharing this with us, Angela! We are so happy you love your Hollar goodies. Thanks for all the love and support! Have a wonderful day!
I LOVE this site! Honestly, I think I'm addicted. I've only placed something like 6 orders, but I've spent almost 700.00! Lord help me, I just can't get enough! Yes, shipping process is a little slow, but the quality of the products is OUTSTANDING! I got a $30 ceramic straightener for $1.00, I mean, come on, a dollar? How can you beat that?
Thank you Hollar! Can't wait for my next 97 item hollar haul!
We are hollaring back at you, Kimberly! Wow thanks for all of the Hollar love, and we are all about finding the best deals for you. The hair straightener was definitely an amazing find, and we're very happy you heard about it.
This company have the best customer service, super great deals but what have make more impression on me is how they care about us, the customers. I order some glass bowls, unfortunately arrived broken but they took good care of me and the response is so quick, they are amazing!
Excellent! Thank you so much for giving us a 5 star, Laura. You totally made our day! We're so glad that we could delight you with our service because our amazing customers like you are always #1 to us!
I just discovered hollar and decided to go take a look. I ordered all craft supplies, and was surprised to see they had quite a bit to choose from. The prices are wonderful, and the products were exactly what I expected. My items arrived sooner than expected, everything was there and in tact. I will definitely be using hollar again!
Woot! We are so glad to hear that your first order was a success, Rebecca— even happier that you're coming back for more deals!
This site has some great deal. I have bought to many products for a dollar or less. The shipping can be high at times but if you buy a certain amount, the shipping is free. They have great coupons also to help with shipping. I would recommend.
Hi Jennifer — Thanks for dropping by and sharing this with us. Glad to hear that you love the app and the products that you received. So happy to keep you happy!
A friend and I started ordering from them back before Christmas and we are thrilled with eveything we have gotten so far. 6 orders and counting. Get selection of items, quality stuff not junk. Shipping is not as bad as some people seem to think it is. Free shipping so I can't complain. We love Hollar and are constantly looking to see what new things they have that we just really really need. Lol Take a chance on them, I do think you will be very happy!
Hey Ronda! Thanks for being so nice, and sharing all your love. It's customers like you that make our job so fun! We like to think we work hard, play harder around here!
Had 2 bad experiences with hollar and I only patronized them twice.
First time I had items in my basket that were over the $25 eligible for free shipping. When I proceeded to check out and pay, my basket was auto adjusted to remove one of the items (guessing cause the system realized then that they did not have it in stock) which made the total fall below the $25 thus charged me for shipping. It did not prompt me to either continue with the purchase or add more in my cart. Had to cancel my entire order.
Second time I ordered from them, pruchased a thermometer from their third party vendor. My basket and checkout says the item was $10 but my CC was charged $12.95. Hollar blamed it on third party vendor and since it was already shipped couldnt stop the order.
Needless to say, these 2 incident put a bad taste in my mouth and just goes to show how disorganized and inept of a company this is and will never buy from again. Its a shame cause i think their prices are rather decent.
Hi Maria — We are so sorry that this has happened to you on two different occasions and we understand your frustration as this is not the kind of experience we aim to provide to our customers. We have sent a private message regarding what happened to your orders, as we'd like to see what we can do. We're looking forward to hearing from you soon.
Time frame for order: it took 9 days to send a shipping confirmation and then they informed me that 2 of the 4 items I ordered were no longer in stock. Then, it took another 8 days for the 2 items to get to my home. Total wait: 17 days
So, not impressed with the service or delivery time frame. The product is fine.
We never like hearing that one of our customers is disappointed with us. We are very sorry that some of the items you've ordered have not been available. We will be bringing this up to the proper team.
Overview
Hollar has a rating of 3.5 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping and great deals. Hollar ranks 705th among Discount Shopping sites.
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- Los Angeles, California, United States
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Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Trina—Thanks for the helpful suggestion! We do our best to respond to every customer inquiry via phone, email, and social media. We have recently started responding to customers on SiteJabber too! If you are ever unsatisfied with your purchase, our support team is committed to making things right. Just send us a Hollar at support@hollar.com. We hope to see you soon!