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I placed an order for Christmas gifts. Had to toss 2 items, they were extremely dangerous, They had a rubber band the I tried out and it hurt like crazy,, no way was I giving them to 7 year olds! OUCH! I also purchased a Monster High Jigsaw puzzle, Granddaughter and her dad assembled it, so disappointing, missing two pieces of the puzzle! Also got 2 the train whistle... only one made noise! Got a stuffie that was supposed to work with your cell phone, somehow, needless to say it didn't! I will never purchase another item from this company!
I agree with everyone else... I'm done with zulily's! It takes forever to get your items by forever I'm talking 3-4 weeks if your lucky. I think they should make you aware of the shipping time before you place your order, babies grow quickly, chances are they will out grow the item you purchased before it arrives.
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I ordered in April. Had shipping insurance that they offered at that time. No package received....
We're sorry to hear about your experience, Paulette! You can send us an email to support@hollar.com or direct message us on Facebook: www.facebook.com/shophollar. If this doesn't work, please give us a call at 888-682-5119 Monday through Friday, 7am-4pm PST and we'll be happy to see what we can do for you!