Maria L.

Had 2 bad experiences with hollar and I only patronized them twice.

First time I had items in my basket that were over the $25 eligible for free shipping. When I proceeded to check out and pay, my basket was auto adjusted to remove one of the items (guessing cause the system realized then that they did not have it in stock) which made the total fall below the $25 thus charged me for shipping. It did not prompt me to either continue with the purchase or add more in my cart. Had to cancel my entire order.

Second time I ordered from them, pruchased a thermometer from their third party vendor. My basket and checkout says the item was $10 but my CC was charged $12.95. Hollar blamed it on third party vendor and since it was already shipped couldnt stop the order.

Needless to say, these 2 incident put a bad taste in my mouth and just goes to show how disorganized and inept of a company this is and will never buy from again. Its a shame cause i think their prices are rather decent.