Havertys Furniture has a consumer rating of 2.14 stars from 7 reviews indicating that most consumers are generally dissatisfied with their purchases. Havertys Furniture also ranks 254th among Furniture sites. The most common issues with Havertys Furniture are around customer service, which is not as good as expected by some customers.
We bought all of our family room furniture from Havertys. Our sectional is really comfortable and has lasted. The prices were great, and the service was amazing. Its so nice to shop at a store that actually exists with people you can talk to, and has excellent delivery service.See positive reviews
This was one of the worst experiences. The furniture that I bought is horrible. The service is even more horrible. I would never shop here againSee critical reviews
After Checking Consumer reports and the complaints posted of Havertys low quality furniture and customer service problems we shopped for our furniture at different stores and glad we did. We found better styles, quality and pricing that met our budget.
Don't bother. They don't care about your problems after you pay..
We were highly surprised to find that Rooms To Go and American Signature have better quality furniture than Havertys. We didn't buy anything at Havertys after we saw the manager arguing with a customer in the middle of the showroom. It sounded like the customer had a bad delivery and the manager was reluctant on helping them resolve the problem. It was a clear sign for us not to shop at Haverty's.
The only Success Story we can share about Haverty's Furniture is Getting a FULL REFUND and taking my business elsewhere where they know the meaning of quality furniture and customer service. After calling their Corporate Offices in Atlanta we told them of the extensive damaged furniture we received 3 times. We demanded a refund and also called our credit card company. We refused all the furniture. We finally received a full refund. Save yourself the headache and buy furniture somewhere else.
Shop Havertys for quality furniture, affordable prices and a range of stylish, customizable pieces. Free Design Services. Reliable Top Drawer Delivery. Free Online Design Tools. Helpful Customer Support.
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