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How easy is it to get a hold of customer service at Havertys?

asked by Donna E. on 10/4/19

5 Answers
Don't bother. They don't care about your problems after you pay..
Helpful (1)
Don't bother it's a complete waste of time. Call corporate in Atlanta to get the service their customer service department lacks. Probably a high turnover.
Helpful (0)
Havertys Customer Service is a JOKE! The representative we spoke with were rude and obnoxious. We were the paying customers and had to deal with minimum wage employee who don't give a damn as long as they put in their 8 hrs. Haverty's has changed to low end furniture. You might as well buy on Overstock, Amazon or Wayfair. At least their customer service reps are accommodating and courteous.
Helpful (0)
Havertys customer service took about 20 minutes to talk to someone and all they offered was a small discount to keep all the damaged furniture as is without a warranty. We were also missing usb cords for nightstands. We canceled our order at Havertys and received a full refund after calling their corporate offices in Atlanta Georgia
Helpful (0)
Buyers should check complaints on consumer reports of customer service problems with Haverty furniture or any other company. We did and are happy we went to Ashley Home store and other stores to furnish our new home.
Helpful (0)

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