robert11

Robert -.

Contributor Level

Total Points
178

1 Review by Robert

4/12/20

Whoever walks in integrity walks securely, but he who makes his ways crooked will be found out. Whatever one sows, that will be what he also reaps.
We purchased Beckley Entertainment Wall System from Havertys. The Entertainment Console that was shipped was defective - did not include the feet to be screwed on. Deep gouges and scratches in several areas.
A hole was missing to screw the feet into the console. Delivery men were going to transfer the feet from the Left Pier unit but there was no hole predrilled hole for the attachment. They told me there was a "pink ticket" on the console which meant this was already a "used and returned furniture item". I went straight to the store but other than writing it up on the computer they were no help. So far NO call from any manager or Customer Service representative to schedule a new replacement entertainment wall unit.
I will never buy anything from Haverty's again. Trust me when I say the CEO is 'WAY OVERCOMPENSATED" for the job he is doing with this company. *** - even Rooms-To-Go is better than this. I paid $2949. 97 for this unit. I still had other furniture on backorder.
Going back to store today and just canceling the entire order altogether. Havertys is CLEARLY Lacking Store and Quality Control Management.
Beware shopping at Haverty's. More stress than what it's worth.

Robert Has Earned 18 Votes

Robert -.'s review of Havertys Furniture earned 18 Very Helpful votes

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