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GlassesUSAReviews 3,819

2.1

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GlassesUSA Reviews Summary

GlassesUSA has a rating of 2.1 stars from 3,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 17th among Eyeglasses sites.

service
845
value
594
shipping
622
returns
369
quality
508
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14,120 reviews

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California
3 reviews
0 helpful votes
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Seems Dope
January 28, 2019

Quick and efficient buying experience. Looking forward to my new glasses. Not much else to say really.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Fitzjames,

We're very happy to hear how much you enjoyed shopping on our site and delighted that you found yourself a great pair of glasses.

Thank you for taking the time to post a review and we look forward to your next visit.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Pennsylvania
2 reviews
0 helpful votes
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Great Experience
January 28, 2019

Great experience. Loved trying on the glasses and the free home trial. I am very excited to try them on and look at more new looks

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Karen,

We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Alabama
1 review
0 helpful votes
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Great
January 28, 2019

Wow what a cool site cool thanks wow cool thank you cool lit just tryna reach that 100 character mark now thanks again lit $#*!

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Ashley,

We're delighted that you loved our site and our great selection of affordable eyewear.

Thank you for choosing GlassesUSA.com.

Enjoy your new glasses.

Yours truly,
GlassesUSA

New York
1 review
0 helpful votes
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So easy. Nice choices. Great Price!
January 28, 2019

So easy. Nice choices. Great Price!

Got some replacement glasses for my daughter. These will be perfect.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Jason,

We're very happy to hear how much you enjoyed shopping on our site and delighted that you found a great pair of glasses for your daughter.

Thank you for taking the time to post a review and we look forward to your next visit.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Texas
2 reviews
0 helpful votes
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Purchase Online
January 28, 2019

Difficulty with checkout first time yesterday. No link to insert payment information. Tried Pay Pal Credit, still would not work. Today, I used a debit card and it went through.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Michael,

We're sorry that you experienced difficulties while placing your order. If you ever need assistance, our professional and knowledgeable customer service representatives are available 24/7 at 1 844 244-1186 or by live chat on our site.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Texas
1 review
0 helpful votes
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Awesome Glasses
January 28, 2019

This is my fourth pair of glasses purchased. Affordable. Love the styles and prices. Easy to order. Have been happy with purchases every time.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Sonia,

We're very happy to hear how much you enjoy shopping on our site and delighted that you love our great selection of affordable eyewear.

Thank you for taking the time to post a review and we look forward to your next visit.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Michigan
1 review
0 helpful votes
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Great website!
January 28, 2019

The website is very user friendly and I appreciate the simplicity of browsing and ordering. I was expecting the process of getting glasses online to be rather complicated but I was pleasantly surprised to see how easy GlassesUSA made it.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Evan,

We're thrilled to hear how much you enjoyed your shopping experience on our site.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Maine
1 review
0 helpful votes
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So far, so good...
January 28, 2019

I havent received my glasses yet but the buying process was very easy and intuitive. I will update once my order comes in.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear April,

We're happy to hear you enjoyed your shopping experience on our site and delighted that you found the ordering process easy and intuitive.

Thank you for choosing GlassesUSA.com and enjoy your new glasses.

Yours truly,
GlassesUSA

California
1 review
0 helpful votes
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User Friendly
January 28, 2019

So far so good. Hope I like the glasses. If not I am glad I can return them. Looking forward to getting them in the mail.

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Matthew,

We're glad to hear that you found our site easy to use. If you are not satisfied with your glasses, we offer a 14 Day 'no questions asked' return policy.

We appreciate the 5 Star rating and hope that you will love your new glasses.

Yours truly,
GlassesUSA

New York
1 review
0 helpful votes
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CAT'S GLASSES
January 28, 2019

EASY ORDER PROCESS WITH NO ISSUES. CAN'T WAIT TO GET THE GLASSES! WILL REFER FRIENDS. JUST WONDERING IF I WILL HAVE TO GO TO LOCAL OPTICIAN TO MAKE ADJUSTMENTS

Date of experience: January 27, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Catherine,

We're glad that you enjoyed your shopping experience on our site. If your glasses require any adjustments, please click on the following link: https :// www.glassesusa. Com/how-to? Howto=How%20To%20Adjust%20Your%20Frames

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Washington
1 review
0 helpful votes
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My review
January 28, 2019

So far it's been great, I hope you check my prescription against my last order to make sure I'm using the same one.

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Alice,

The prescription that you entered on this order is the very same as on your previous order. We're glad to hear that you have enjoyed your shopping experience on our site.

Thanks for choosing GlassesUSA.com and we look forward to your next visit.

Yours truly,
GlassesUSA

California
1 review
0 helpful votes
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Good job
January 28, 2019

Nicely done I enjoyed my experience on the website and enjoyed all the specialized well made glasses

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Johnny,

We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.

Thank you for taking the time to post a review.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Missouri
1 review
0 helpful votes
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Good
January 28, 2019

Hard to find specific glasses and to see which glasses were on the
BOGO sale, but overall was good and would recommend.

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Jillyan,

Thank you for choosing GlassesUSA.com. If you ever need assistance, our professional and knowledgeable customer service representatives are available 24/7 at 1 844 244-1186 or by live chat on our site.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Texas
1 review
0 helpful votes
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Glasses
January 28, 2019

Seemed easy enough. Can not give 5 stars until my glasses arrive. The character limit seems a little strange.

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Tanner,

We're delighted that you enjoyed your shopping experience on our site.

Thank you for choosing GlassesUSA.com.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Ohio
1 review
0 helpful votes
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Scanner
January 28, 2019

Scanner was difficult to use, had to do it multiple times before it read my prescription but then it didn't save it like it was suppose to do and I had to repeat the process all over again.

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Nicole,

We're sorry to hear that you encountered difficulties with our prescription app. We're glad that you managed to place your order. If you ever need immediate assistance, our service representatives are available 24/7 at 1 844 244-1186 or by live chat on our site.

Thank you for choosing GlassesUSA.com.

Yours truly,
GlassesUSA

Florida
1 review
0 helpful votes
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EXCELLENT
January 28, 2019

THIS PROCESS WAS CONDUCTED SAFELY AND ACCURATELY. MY ORDER WENT THROUGH CORRECTLY. I AM GLAD I SHOPPED AT AMAZON.

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Michelot,

We're delighted that you enjoyed shopping on our site with such confidence.

We appreciate your review very much.

Enjoy your new glasses.

Yours truly,
GlassesUSA

Washington
1 review
0 helpful votes
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Awesome!
January 28, 2019

I love this app! It allows me to try my glasses and decide on it! I LOVE THAT! SO excited to get my glasses

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Katherine,

We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.

Enjoy your new glasses.

Yours truly,
GlassesUSA

California
1 review
0 helpful votes
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Excellent
January 28, 2019

Every time I order from GlassesUSA, it is so easy and the glasses that come in the mail are always have such quality.

Date of experience: January 26, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Michael,

Thank you for your enthusiastic review. We're thrilled to hear how much you enjoy shopping on our site.

We appreciate your review and look forward to your next visit.

Yours truly,
GlassesUSA

Ohio
1 review
0 helpful votes
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Quick, easy, affordable!
January 28, 2019

My son lost his glasses and this was a terrific way to replace them. We may be back, but we know it is quick, easy and affordable!

Date of experience: January 25, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Emily,

We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found a great replacement pair of glasses for your son.

Thank you for taking the time to post a review.

Yours truly,
GlassesUSA

New Jersey
1 review
0 helpful votes
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Awesome price
January 28, 2019

What more can i say so affordable.
:): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ) :): ):)

:)

Date of experience: January 25, 2019
GlassesUSA C. — GlassesUSA Rep
over a year old

Dear Milagros,

Thank you for choosing GlassesUSA.com. We're delighted that you enjoyed your shopping experience on our site and happy to hear that you loved our great selection of affordable eyewear.

We appreciate your review very much.

Enjoy your new glasses.

Yours truly,
GlassesUSA

From the business

GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 365 days manufacturer? ۪s warranty, free lenses, and free shipping.


glassesusa.com
Founded in 2008
New York, NY, United States