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GlassesUSA Reviews Summary
GlassesUSA has a rating of 2.1 stars from 3,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GlassesUSA most frequently mention customer service, business days and tracking number. GlassesUSA ranks 17th among Eyeglasses sites.
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Super easy process! I just hope they're correct when they arrive at my door! Huge selection and lots of choices in lenses.
Great variety at cheaper prices with ways of checking out how they might look on you. Really satisfied with the experience.
Dear D.,
We're happy to hear that you enjoyed our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses.
Yours truly,
GlassesUSA
It was OK, but it was difficult trying to get the correct size for the individual type of frames. It would be more helpful if there was a overlay ruler for each specific dimension required to fit the frames to the individual.
Dear Michael,
All of our frames have their respective dimensions listed. You can use the measurements from your current glasses to choose from our selection.
Our customer service representatives are available 24/7 at 1 844 244-1186 or by live chat on our site should you ever need any assistance.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I have been ordering my glasses from here for a while. It's amazing. I find exactly what I am looking for at my own convenience without pressure.
Dear Jose,
We're thrilled to hear how much you enjoy your shopping experience on our site and delighted that you love the convenience.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
The only problem I have with this site is how the price can change so many times before you get to there final cost. I got so frustrated 3 days ago when I first started this journey that I finally just abandoned it. I had bought a pair of glasses about 3 months ago that I loved but as luck would have it I sat on them and broke the arm from the main part completely off. No way could it be repaired; some of the pieces broke off too. I wanted another pair just like them so I hope this is what I get.
Dear Betty,
We accommodate all types of prescriptions and lens packages to serve our customers best. Once you have selected the options that suit you best, you will find the final price and a further discount depending on the discount coupon applied to the order.
Our customer service representatives are available 24/7 at 1 844 244-1186 or by live chat on our site should you ever need any assistance.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Very accurate and perfect! And the price is very very low compare with other pages. Im glad to buy@ Glasses USA.
Dear Tania,
Thank you for your enthusiastic review. We're thrilled to hear how much you enjoyed shopping on our site.
We appreciate your review and look forward to your next visit.
Yours truly,
GlassesUSA
From ordering to quality, everything is top notch! Will continue to make future purchases from GlassesUSA. :)
Dear Meredith,
Thank you for the ringing endorsement. We’re delighted that you love the glasses you have purchased from us and appreciate your review very much.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
Steve, thank you so much for helping me find my reading glasses and filing with my prescription. I have needed reading glasses for over a year now. I will tell my brother and friends about my pleasant experience and how kind and helpful you were to me!
Thank you once again so very much! I saved so much with the buy one get one free sale!
Dear Marie,
We're delighted to hear that our customer representative, Steve, was very helpful. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and happy that we could assist you with your reading glasses order.
Thank you for taking the time to post a review and enjoy your new glasses.
Yours truly,
GlassesUSA
I found my life save, i was looking for a place to get quality glasses at affordable price, very happy and satisfy that i found Glasses USA
Dear Doel,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
I would like to have gotten the two pair with the Bogo Free but I never saw spaces for Code. Otherwise, the experience went well and it's great to be able to order my glasses online. Thank you.
Dear Wilma,
We're happy to hear that you enjoyed your shopping experience on our site. Our customer service representatives are available 24/7 at 1 844 244-1186 or by live chat on our site should you ever need any assistance.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
GlassesUSA has the best prices! The site is easy to navigate and they have a plenty of glasses to select from.
Dear Anthonette,
Purchasing eyewear online really is fun and easy. We're delighted to hear that you enjoyed your shopping experience on our site and our great selection of affordable eyewear.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
This website and the product I get is always a great experience every time. And the cost is fantastic.
Dear Patricia,
We're thrilled to hear how much you enjoy shopping on our site and delighted that you love our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
I was having trouble applying my coupon & proceeded to chat with a customer service rep. They fixed the problem right away.
Dear Beverly,
We're delighted to hear that our customer representatives were helpful. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met and happy that we could solve your discount coupon issue.
Thank you for taking the time to post a review and enjoy your new glasses.
Yours truly,
GlassesUSA
Buying glasses is so easy with Glasses USA. You can upload your picture, try them on, then place your order. This is my 3rd purchase with them and I love the convenience.
Dear Carolyn,
We're happy to hear that you enjoy our virtual try-on feature. It really does make shopping for eyewear online much easier.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
This is the second time
I've ordered. I hope it is as great as the first. I can't find my new script but the Dr. said my eyes haven't changed.
Dear Julia,
Thank you for your enthusiastic review. We're thrilled to hear how much you enjoy shopping on our site. We will be able to use the prescription from your previous order.
We appreciate your review and look forward to your next visit.
Yours truly,
GlassesUSA
This is the fastest, easiest way to pay for purchases and keep track of your monthly buying. How did I survive without it?
Dear Tim,
Purchasing eyewear online really is fast and easy. We're delighted to hear that you enjoyed your shopping experience on our site.
Thank you for choosing GlassesUSA.com.
Enjoy your new glasses.
Yours truly,
GlassesUSA
The experience wasnt that bad except determining if the glasses would fit my face. We will see and if not I will return them.
Dear Brannon,
Thank you for choosing GlassesAUSA.com. We're glad to hear that you enjoyed your shopping experience on our site.
You can always check the measurements from your current glasses to choose frames on our site. All the frames on our site are displayed with their respective measurements. If you are not satisfied with your glasses, we offer a 14 Day 'no questions asked' return policy.
We appreciate your review and hope that you will love your new glasses.
Yours truly,
GlassesUSA
Great name brand glasses for a great price. Highly recommend. Easy to fit with picture upload or camera.
Dear Elizabeth,
We're delighted to hear how much you enjoyed your shopping experience on our site and glad that you loved our great selection of affordable eyewear.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA
Just hope they fit like they looked :) can never be too sure with these fitters. But enjoyed the interface and had plenty of options to choose from
Dear Andy,
Thank you for choosing GlassesAUSA.com. We're glad to hear that you enjoyed your shopping experience on our site. If you are not satisfied with your glasses, we offer a 14 Day 'no questions asked' return policy.
We appreciate your review.
Yours truly,
GlassesUSA
Why would I buy glasses anywhere else? GlassesUSA is has the greatest selection, best prices and great service. I literally save hundreds and if you aren't shopping here, you should be! Just getting ready to order my third pair.
Dear Christi,
Thank you for the ringing endorsement. We’re delighted that you love your new glasses and appreciate your review very much.
Enjoy your new glasses and we look forward to your next visit.
Yours truly,
GlassesUSA
From the business
GlassesUSA.com offers prescription glasses online at discount prices. Buy quality eyeglasses with a 365 days manufacturer? ۪s warranty, free lenses, and free shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rebecca,
We're thrilled to hear how much you enjoyed your shopping experience on our site and delighted that you found the glasses you were looking for. If you are not satisfied with your glasses, we do offer a 14 day no questions asked return policy.
Thank you for taking the time to post a review.
Enjoy your new glasses.
Yours truly,
GlassesUSA