Outstanding and transparent transaction. I'm a U.S. war veteran. Can I get a veteran discount.
Luis, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
My hotel cost went down and they notified me of this and amended my reservation
Easy to use, affordable rate. Found a place close to where we want to be.
Paul,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Thank you for your assistance. Nicely done across the board.
Runie,
Thank you for the great feedback and the service opportunity!
Best Regards,
Getaroom
Fast and easy was quick and straight to the point loved it appreciate it
Dear Koi:
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Everything went good, it was easy to quick to book
Andrew,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Would have preferred a lower rate or a better deal.
It was very quick and easy to book and the options are very clear.
Addie,
Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Should have a section for requests to forward to hotel
Shelly,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great options to choose from i like to save money...
Colpitts,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Always the best rates, easy booking, clearly cancellation
Vik,
Thank you for the great feedback and the service opportunity!
Best Regards,
Getaroom
Very easy to navigate and helpful and it takes you to the cheapest rate
Thank you for the stay the weather was bad outside
Marquiketala,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Great prices! For now and on I'll book on getaroom
Sonia,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy web access. The online platform was easy to navigate.
Hello Maevette, Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
Easy and quick. Great prices and a lot of choices.
Mark,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I don't really want to log/create/join sites I use infrequently
Terry,
Thank you for the feedback and the service opportunity!
Best Regards,
Getaroom
Uncomplicated and thorough. Site was clear and easy to navigate
Yahaira, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Billy, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom