Comfortable place to stay and was an ice place over all
Angie,
Thank you for your feedback and service opportunity!
Sincerely,
Getaroom
Quick and easy to book the room. Also the best price
First time using this site and it was quick and easy.
Ashley,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Nice clean friendly experience. Will love to stay again and again.
Hassan,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
Booked a room at a very good rate with no hassles.
The site is very easy to use.payment very fast and secure
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Booking was clear and quick, however, I was not aware that it was through GetARoom, since I was on the TripAdvisor website.
The gal that helped me was great. Got a room at a great price in no time at all.
Becky,
Thank you for the great feedback! We appreciate it,
Regards,
Getaroom
You guys had excellent service I'd id use this site again
Erica,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Getting set up and making my reservations was fast and easy.
Chris,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
I made a reservation ONLY TO FIND OUT this company kept my money but never made my reservation! Scam!
William, Please know that we do take our customers' reviews very seriously. In follow-up, after unsuccessful attempts to reach you to work toward a favorable resolution, we will note this case as closed due to no reply from customer. If you change your mind and wish for assistance, please reply to the separate email sent to you directly. Thank you.
Sincerely,
Getaroom
I found the the website was easy to use. Thank you.
Joan,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Website was User friendly and fees were less than other website.
Brenda,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Use getaroom all the time, no problems. Will continue to use.
Therese,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Good deal and straight forward! New user to website will recommend to friends and family
Natacha,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Cheapest price hotel finder...Number #1. It saved me over 43% over booking with hotel directly.
It was very easy to complete the reservation. The individual helping me was quite personable.
Hoping to have a great time and to not have any headaches with my reservation
Eliseo,
Thank you for the service opportunity!
Our team is always available to chat should you need any assistance with future bookings or reservations.
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Nikki,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom