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maureen b.

1 Level 1 Contributor
  • 3 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since December 2015

  • Reviews

    3

  • First Reviews

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  • Thank Yous

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3 Reviews by maureen

12/23/15
really helpful site
12/23/15
I booked a bed and breakfast through trip advisor, a site I trusted.i received a confirmation and then immediately after received another confirmation from an outfit called getaroom.com-apparently a travel agent used by trip advisor.even though the cancel policy said I could cancel without a penalty up to a week before,and I cancelled the res 40 days ahead and within FIVE MINUTES of making the res ,getaroom charged me for a full night !!! I called the hotel who verified they had NO PENALTY.i called getaroom and they said this was the hotel's penalty and there was nothing they could do.i called trip advisor and they said this was the penalty and they were unable to help. I called my credit card snd they had it removed.shame on trip advisor for using this dishonest outfit and then not doing the right thing.i will NEVER book through them again and I warn everyone else not to either.
12/23/15
Haha. I did not pay them their UNFAIR , FRAUDULENT ,CROOKED cancelletion fee. I disputed the charge and it was removed. I would NEVER pay them a penny. I made a res and cancelled after 4 minutes. Even though the hotel cancel policy was a penalty if cancelled less than a week before the stay, they TRIED to stick me with a cancel fee and they tried to pass it off as a fee from the hotel. They refused to remove the charge .I disputed it with my credit card company and they aren't getting a dime. I advise everyone to do the same. The Better Business Bureau was USELESS-but then they are paid by getaroom to be a member.

maureen Has Earned 3 Votes

Maureen B.'s review of Tripadvisor earned a Very Helpful vote

Maureen B.'s review of GetARoom earned 2 Very Helpful votes

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