Good so far easy website good price better than others
Fast and easy to use app... got me exactly what I needed with easy to use filters...
It was an easy navigation to get my room. The website was very easy to read.
Amanda,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Good service. Fast booking.
Will use getaroom.com again again and again.
Keep up the good work.
Diego,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Very and Easy fast definitely use again! The room was amazing and so was the stay
Mirella,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was easy to find hotels in my destination area, and booking was simple and easy.
Hello Laura, Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Sincerely,
Getaroom
I went to book a room for $249 and I booked it, and the price went up to $289.
Good but you want me to type more characters. So not so good
Milinda,
Thank you for the feedback. We appreciate it!
Sincerely,
Getaroom
Good price, clear website, options and filters good too
Tara, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Booking was fast and easy to navigate. Easy to use on my smartphone.
Jenny,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your future booking needs. Have a great trip!
Thank you,
Getaroom
Easy to book simple and straightforward to the point
Dante,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Great it's on our way, very accommodating, great service
Fabiola,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was good and fast, no problems and I got the Confirmation fast
Ken,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
So far so good. It's my first time, so I don't really know just yet... as I stated, so far so good!
Very easy booking experience with step by step instructions.
Jose,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
My experience was very good I'm satisfied with my booking and with getaroom
John,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Fast, easy, best price. Website was easy to navigate
Karen,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
Ok. Had a few issues but other than those minor issues it's ok
Stephon,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
It was simple and fast. Information was very explanatory.
Claudia,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy and quick booking. Confirmation received promptly after booking.
Karen,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Tammi,
We’re so happy to hear you’ve had a great experience booking with us! Please reach out for your
Future booking needs. Have a great trip!
Thank you,
Getaroom