It was very quick and easy. I like it I understand how to do it keep it up.
Jocelyn,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Best rate I've found, but had to go through the booking process twice to get it to go through.
Rebecca,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It was fine, booking was straightforward and as expected
Elizabeth,
Thank you for the feedback and the service opportunity!
Best Regards,
Getaroom
My experience was good easy to use and seem to be good prices
Booking was best price and was easy to choose the room and book
Stephanie,
Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I like this hotel and have stayed several times. I love this town
Joseph,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom
Super easy and got a great room at a great price last minute.
Hi Amie, Glad we can save you some money! Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Booking was easy on the web site and the price was right
Larry:
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Have a great trip,
Getaroom
It was simple and at the best price, I definitelywill keep their site bookmarked in the future.
Brandon,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
They had the lowest rate. They even beat calling the hotel direct.
Hi Tamara,
Thank you for the great feedback. So glad we could save you money!
Sincerely,
Getaroom
Was a lifesaver! Needed a room for a break from doctors and from the road!
Brenda,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
It could be cleaner and parking should be free. Decent and convenient
Porshia, Thank you for the feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Easy and faster. Too good to be recommended to friends and family
Thank you for providing your feedback! We hope you have a safe and fun trip. We’re always available if you need any assistance for future bookings and reservations.
Thank you,
Getaroom
I needed the reservation for 07-22-22-07-23-22 and they booked for the following Sunday and Monday
Mark, On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution of a full refund. Thank you.
Sincerely,
Getaroom
Fast options and fast checkout. Was able to choose a room fast
Heather,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
I was very happy it was very easy to work not hard
Robert, Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
Fast and easy and no hassle after you have your log in and sign in.
Alfredo,
Thank you for the great feedback and the service opportunity. We appreciate it!
Sincerely,
Getaroom
This was a great booking and a decent price. This hotel is great.
Wan,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Best Regards,
Getaroom
It was pretty easy and easy to understand and they explain everything pretty good to you
Delores,
Thank you for your feedback and service opportunity! Our team is always available to chat should you need any assistance with future bookings or reservations.
Thank you,
Getaroom
Answer: They are not ethical. For me, they used a website that appeared to be the actual hotel website, did not identify themselves when they should have, and did not mention booking fees while they charged a 30 percent booking fee for a room that was its normal price. They were supposed to cancel charges on my credit card and did not. STAY AWAY!
Answer: They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Answer: Thought I was booking on the actual hotel sight but was deceived in as much as it was Getaroom. Talked to someone else also staying at this hotel at the same for about a third less. Called them right back and had already charged my card and it would be up to 3 weeks to refund. That's about what it took but did get refund. Then checked reviews and no one had anything good to say about getaroom. Go straight to hotel sight of one you know and trust or stick with something like Travelocity.
Answer: I'm definitely in. There's something very deceptive, if not illegal, when you start off on a hotel's website and when you click Make a Reservation, it somehow transfers you to the GetARoom site without your knowledge. I had no idea this was done until I received their email confirmation. I'm thinking of contacting my state's Consumer Protection Div. Of the AG's Office to file a complaint when I get back from vacation.
Answer: Call 800-468-3578 but good luck. They are scammers
Answer: Wow. This is one bad company. Made a reservation and then needed to cancel. They gave cancel date all along. I called to cancel on that date and was told that date was only for 1 minute of date they told me. I was supposed to forfeit one night's cost. Luckily I made reservation on AMEX and they'll tell this fraud company to get lost. Moral of the story: make reservations through hotel.
Answer: Hi Sharon, We apologize for any negative experience. As this question is about a pending refund due to the impact of Covid -19, please know that our refund response times are longer than normal. We are working diligently with all of our suppliers to get approval and expedite your refunds. We do see that there is a recent review posted by Sharon. We will assume that is from you and add it to the queue for a Service Resolutions Specialist to review your case. Sincerely, Getaroom
Answer: Hi Al, Please advise your booking number and we will have a representative reach out to you. Thank you. Getaroom.com
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 7th among Hotels sites.
Esther,
Thank you for the great feedback. We appreciate it!
Sincerely,
Getaroom