Getaroom Reviews Summary
Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 5th among Hotels sites.
The person I spoke with went out of his way to try and book the hotel I wanted. However it was full, so, he found the next best option which was very close to my first choice
I am not sure what i am being charged but i was told that i was talking with the Hilton. When i first made the reservation, i was told one price and when i had to modify the date, i was given another rate. The rate that i should been charged is $89.00 plus tax per the hotel receipt and not $116+ (giving your company a large profit) that may have been charged to my Hilton Card. I was never told that i was using a 3rd party or i would have contact Hilton on my own and definitely paid the lower amount. In addition, i had issues with trying to make sure that i wasn't getting billed numerous times. Representatives that i spoke with gave me partial run arounds
Awesome reduced price offered less than hotel and close to all the action. Close to Port Everglades for our cruise... what a deal, thanks Getaroom!
Made a hotel booking. We actually thought we were calling the hotel directly and found out in the end that we were calling a booking agency in the United States. We are from Canada and were booking a room in Canada. We were never told that the room would be charged to us in US dollars and were also told that the booking would include breakfast. When we checked in and found out no breakfast and was told that we would have to contact the agency - GET A ROOM - to see about a refund. This was a real runaround and the room cost a lot more in American dollars than what we could have booked in Canadian. I would never use this agency again and do not want anyone else to get ripped off like this with the booking agency GETAROOM. They should rename GETRIPPEDOFF
Looked a little shady as I drove up the driveway. Checked in at the front desk bc it was a nonrefundable res. Checked the pool, looked filthy. Still felt a bit shady. Never went to the room. Stayed somewhere else.
Easy good price, had no problem booking a room. For February when snow birds are here Happy to get a room for a decent price
Easy, convenient, overall satisfying experience with this service and I will definitely be using them again in the near future
Booking was easy, but there is no option to put in notes or special requests. Im bringing 2 dogs but ended up calling the hotel instead of using the web page booking system... 40 minutes on the phone later, Im booked.
Getaroom had the lowest prices for hotel rooms and almost 40% cheaper than booking. Com. First time I used it but it was easy to book and confirm.
Our original booking was cancelled, we did not receive a confirmation as the e mail address it was being sent to was incorrect, but the correction was done and we have rebooked but at a higher price, which was not great $184.77 vs $258.38 was very disappointing and this is in US dollars which makes it quite expensive for us, but this was a later date than the original booking, so nothing could be done for us.
I had never heard of this site, but read good reviews. I booked very quickly and it was easy! I have not traveled yet to review the actual experience once I get to the hotel, but so far great! And the price was the best out there!
Only booked 1 night in Reno, shouldn't have been too hard. Agent was barely English speaking. I had to spell everything to her. The room was booked as smoking with 2 queen beds. I had requested non smoking, 1 king. She also told me this included all fees. I was a bit dubious and of course there was a $25 resort fee, which was on top of $24 of tax and convenience fees getaroom.com already charged. Won't be bothering with them again.
The price match guarantee is completely bogus. I called and the agent told me she did not have access to the internet and the website I was quoting was not in her system. I asked to price match from their very own website and she told me she couldnt see the prices from the sales side. This makes absolutely no sense. I cancelled my reservation and they charged me 25 bucks for their service. Unbelievable.
The process was easy, friendly associate. Got a good price for the weekend. In a good location with access to good restaurants and the freeway.
I found GetARoom exceptionally easy, both in making the reservation and cancelling it. Will use again.
It was so easy to book our trip on the getaroom website. It was sot only easy but the rates were the BEST! I will be booking again thru them.
Fast and easy to use app... got me exactly what I needed with easy to use filters...
Had a good stay. Preoaid. No issues in NYC... got a room in a hotel I wanted that supposedly was sold out
I already left a review through some other platform. As I said, it was great to be dealing with an intelligent human being who was patient and not reading from a script and at the risk of sounding biased not in a foreign country. I had called to cancel a reservation, it was nonrefundable, but I thought I had hit the button for the wrong hotel, and since it was within a few minutes, the hotel had not processed it and I was able to get a refund. However, as she was working on that, I realize that I had chosen the right hotel afterwords, and she patiently went through the process again.
Very easy process! Best price options. Quick and easy purchase. Definitely going to be using this site again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members