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GetaroomReviews 6,370

3.4
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Getaroom Reviews Summary

Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 5th among Hotels sites.

service
377
value
302
quality
274
Canada
1 review
0 helpful votes
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Great customer service
April 9, 2018

The issue regarding my booking problem was resolved quickly and efficiently. I was impressed that the staff phoned me and explained to me the reason causing the confusion. She was patient and very helpful.

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2018
California
3 reviews
0 helpful votes
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Easy to book.
April 9, 2018

Easy to use and fast interface. Got a room in Ancona Italy for my upcoming trip. Price was fair. Hotel looks good. Lots of pictures.

Date of experience: April 7, 2018
North Carolina
1 review
1 helpful vote
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Dissatafied.
April 9, 2018

Would not give a military rate. After booking was told if something came up would not get any refund. Will never use this company again. Was lead to believe I was talking to motel until after booked. I give them a 1/4

Date of experience: April 6, 2018
Colorado
1 review
0 helpful votes
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Great Price.
April 9, 2018

Would have liked to have all resort taxes and resort fees add d in to the price, so there would be no surprises with additional costs once you arrive.

Date of experience: April 6, 2018
Florida
1 review
2 helpful votes
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Complete Fraud
April 9, 2018

Dont ever use this site. I booked a non-refundable room for my stay in Paris, my card was charged and I received a confirmation but that meant nothing. Weeks later I received an e-mail that my my reservation was being cancelled because the site posted the wrong rate. This is a complete fraud. Dont ever use this site.

Date of experience: April 6, 2018
Wisconsin
1 review
0 helpful votes
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Great deal and speedy service!
April 6, 2018

Great deal and speedy service! I would use GetARoom again and recommend to other travelers! Im glad I found the site after days and days of looking for the best deal.

Date of experience: April 5, 2018
Tennessee
2 reviews
0 helpful votes
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Best deal by far
April 6, 2018

Definitely will use this site again. Had the best Hotel rates by far. Had a question for customer service a little hard to find someone to speak with but everything else was good

Date of experience: April 5, 2018
California
2 reviews
0 helpful votes
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Park/sleep/fly
April 7, 2018

I was trying to stay at a hotel in Los Angeles. I wanted to stay one night and park my car for 21 days. All I got was a room with no parking.

Date of experience: April 5, 2018
Florida
1 review
2 helpful votes
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Very disappointed
April 7, 2018

I was told one thing by them and then when I received my email it had a very different room and price. I requested and I was told I had a king size bed, they gave me a room with two full! He told me the king room was $125, than I was charged $155.00. I went over it all with the man I spoke with. I would NEVER use then again. Call hotels directly. I called and spoke to a supervisor today an I was told they would take 50%off the price

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2018
Canada
1 review
0 helpful votes
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Very helpful agent
April 6, 2018

The GetARoom agent on the phone was very helpful and took the time to make sure that all the information was correct. The hotel said they were sold out, so decided to call GetARoom who found the 2 rooms we needed. First time using them for a booking, will definitely again.

Date of experience: April 5, 2018
Canada
1 review
0 helpful votes
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Excellent
April 6, 2018

Great service. Got better price than on website. Representative was very knowledgeable and very friendly. Would recommend to my family and friends

Date of experience: April 5, 2018
Illinois
2 reviews
0 helpful votes
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Thank you.
April 6, 2018

I called the # listed on the hotel I was interested in. I believe they saved me money, over what other sites may cost.

Date of experience: April 5, 2018
Texas
1 review
0 helpful votes
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Great price, easy booking
April 5, 2018

Not much more to say beyond the title of this post. When booking a room one looks for good price, good value, ease of reserving and flexibility in case plans change. This site met all of the above requirements.

Date of experience: April 4, 2018
Texas
3 reviews
0 helpful votes
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Great customer service
April 6, 2018

Went above and beyond to provide exceptional customer service. Will definitely use every time I book a room in the future.

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2018
Illinois
1 review
0 helpful votes
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Great experience!
May 5, 2021

Great experience but I had to cancel unfortunately because of alternate plans. Regardless, thanks so much.

Date of experience: April 3, 2018
California
1 review
0 helpful votes
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Spring Break at Great Wolf Lodge
April 4, 2018

This was the easiest site that I have used to book this fun place. We are looking forward to a fun day. Best price and simple to book. Done!

Date of experience: April 3, 2018
Michigan
1 review
0 helpful votes
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Too long on hold
April 5, 2018

I waited over 10 minutes on hold and even called back and waited another +10. Finally called back and clicked on pre pay and someone picked up immediately.

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2018
Connecticut
1 review
0 helpful votes
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Easy no-brainer booking
April 3, 2018

Found price on trip advisor... it was almost half of all the other published rates. And only took one click to book

Date of experience: April 3, 2018
New Jersey
1 review
0 helpful votes
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Simple and easy to understand
April 3, 2018

It was easy to booking the room and it was fast to do all the process, I also liked the promotion that I get

Date of experience: April 2, 2018
Alabama
1 review
0 helpful votes
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Easy and Quick
April 3, 2018

There are many sites to choose from. The site was efficient and easy to navigate. Instructions were direct and understandable!

Date of experience: April 2, 2018