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FreeShippingReviews 753

1.6

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FreeShipping Reviews Summary

FreeShipping has a rating of 1.6 stars from 753 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FreeShipping most frequently mention credit card, customer service and monthly fee. FreeShipping ranks 396th among Shipping sites.

service
138
value
135
shipping
106
returns
105
quality
116

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New York
1 review
1 helpful vote
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00000
March 1, 2025

Estafa estafa 😡😡😡😡 me acabo de enterar q llevan 3 meses cobrándome 19 dolares al mes, sin ningún servicio, nunca hice compras con ellos, estén atentos, son estafadores

Date of experience: March 1, 2025
Pennsylvania
1 review
2 helpful votes
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I have Never subscribed.
February 18, 2025

0 stars they stoles 135$ out of me. But I'm getting it back you M.A.G.A thief website watch out. Huummmmmmmmmmmmmmm mmmmmmmm

Date of experience: February 18, 2025
Texas
1 review
2 helpful votes
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Have had $19 REMOVED from my account since July. That is $133! For absolutely nothing. Absolutely nothing. I deserve a refund from these thieves.

Date of experience: February 13, 2025
Minnesota
1 review
3 helpful votes
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Legal Scam
January 23, 2025

Be aware of any re-occuring charges - you may have signed up for a free-trial and once the trial expired, you are being charged monthly. NO communication after the initial trial, so this could fly under the radar for a while...

Date of experience: January 23, 2025
Pennsylvania
1 review
4 helpful votes
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Scam
January 12, 2025

This is a scam. My wife was purchasing an item, the website for Freeshipping popped up, before she could reject it, she was signed up and we started getting $19 charges. I called the CC company and had the charges cancelled and advised FS.com not to charge us again. This is nuts if you belong to Amazon Prime as nearly everything is shipped FREE.

Date of experience: January 12, 2025
California
2 reviews
3 helpful votes
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This is nothing but a SCAM. I'm reporting them to the BBB. Can't believe they are allowed to continue this scam. I don't need to repeat all the other reviews. If we had an attorney general worth anything they would put them in jail.

Date of experience: November 14, 2024
Washington
1 review
4 helpful votes
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0 STARS DONT DO IT
September 24, 2024

This site was advertised to me after I made a purchase, making me believe that there was money to be saved on the purchase I just made. This is not the case. Essentially you have to buy the item through this website (yes, website, they do not have an app). They will charge you $20 to sign up. Since you already made the purchase, there is no money to be saved for you. & then they will charge you $20 again next month. & $20 more the month after that. They only give 10% back so you would have to buy at least $200 worth of stuff from THEIR SITE per month just to break even. 0 Stars.

Date of experience: September 24, 2024
Michigan
1 review
3 helpful votes
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Charge me $19.99
September 4, 2024

Why are you charging me $19.99 I don't use it anymore this is twice your charge me please cancel it refund my money back into my account at once 😡

Date of experience: September 4, 2024
Indiana
2 reviews
5 helpful votes
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Got scamed
April 11, 2024

I just got an alert from my bank,I get alerts when a transaction is made.I opened the bank app and freeshipping.com billed me $19.00 I dont even know what for.lol.my bank stopped it.thanks chase.

Date of experience: April 11, 2024
Colorado
1 review
0 helpful votes
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Scam
April 3, 2024

In 2023 around June, I found a charge from freeshipping.com on my bank statement due to a notification from my bank. I reviewed it and contacted my bank. And stated that I had no knowledge of this company and why it was charging me 19 dollars a month. The charge was disputed and I reviewed my bank statements for several months prior. I found that I had a charge for 3 dollars and a recurring charge of 19 dollars for the prior 3 months. I had not heard of this company and did not authorize a recurring charge on my debit card. I contacted the company and got the runaround and told my membership was canceled, due to my bank refusing the charge. I filed a complaint with the BBB and was contacted and refunded the 3 prior charges. The 4th charge had been refused by my bank. I refused the company offer and demanded the refund of the initial 3 dollar charge. The charge was refunded and I accepted the resolution. Do not use this company, as its practices are deceptive and unethical. This is a scam

Date of experience: April 3, 2024
Washington
1 review
5 helpful votes
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Total scam
March 13, 2024

I don't even know how my elderly mother got a subscription to this, but she did. And, she tried to cancel it fairly immediately. Upon trying to cancel this she got 4 charges of $20 to her account and the debit card company customer service agent told me she could see that they attempted to charge it 30 more times. I called Freeshipping agent as well and he said that he did see that the subscription had been cancelled but no other charges were issued. That is NOT accurate as I see $20X4 withdrawn from her account to them. We have filed fraudulent charges.

Date of experience: March 13, 2024
Arizona
3 reviews
1 helpful vote
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Scam
February 2, 2024

I have no idea how I got signed up for this service. I got charged $19 for some recurring charge for a service I've never heard of.

Date of experience: February 2, 2024
California
2 reviews
8 helpful votes
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Scammers!
January 31, 2024

I remember ordering flowers but never gave permission for them to sign me up. I tried calling three different numbers but they all bounced me back. Beware of this company, they are a bunch of scammers who will treat you like a ball. I strongly advise you not to buy flowers from shipping.com! They have taken $13+ from me since August 23rd and I still haven't received anything. I will be reporting them to the Better Business Bureau! SCAMMERS! You deserve a 0 stars!

Date of experience: January 31, 2024
Connecticut
4 reviews
2 helpful votes
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Scam
January 23, 2024

They were taking money out of my acct without my knowledge I Never signed up for free shipping I never even heard of them until I noticed deductions being taken out of my acct. They said I automatically signed up when Burlington store offers me a 15% discount when I purchased something I never received a 15% from Burlington store.

Date of experience: January 23, 2024
Arizona
2 reviews
1 helpful vote
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SCAM
January 16, 2024

I clicked a link that offered me a free shipping rebate on an order with over 300.00 in shipping fees.
The next page has 0 additional information, and has you sign up with a CC.
Then the next page tells you that you can get a 15.00 rebate on shipping

THATS NOT FREE SHIPPING that IS discounted shipping
This is a 100% scam

Date of experience: January 16, 2024
Pennsylvania
1 review
7 helpful votes
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They should be thrown in jail and lose the keys….while I was talking to them to cancel and refund the original 19.00 charge they frauded me for 600.00.I called my bank and the will take care of when it actually posts because it is pending….i closed my visa debit and 15 minutes later they tried to get another 380.00…do no, do not use these guys…Summerville sc…*******964….I am retired and it will be difficult this week with no debit card…PNC was great….THEY ARE A TOTAL RIPOFF…SCAM…CHEAT….HORRIBLE

Date of experience: January 16, 2024
Georgia
2 reviews
5 helpful votes
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ALWAYS Very Happy With FreeShipping!
January 16, 2024
Updated review

I was a user of FreeShipping.com. I was a member for over 8 years at $13/mo. I LOVED using their site. Every month I received a check and only once was it less than $13. Most of the time, I received $30-80/month. It is so easy to get 10% back when you make a purchase. It automatically happens when you go to the store through their site. IF you have to pay shipping, then you fill out an online form and send their rebate dept. the info. It takes less than 5 min and I hate paying shipping, so was always well worth it. The only reason I am no longer a member as of 2 months ago is because I have cut back on my online buying, and since they raised their monthly price to $20 now, I would need to purchase at least $200/mo online to break even. I probably do that much of the time, but may not in the future. They don't have all of the online only sites, but do have many and just about all of the brick and mortar stores as well. There is no contract, so I say join and try it out. If you don't at least break even after a couple of months, then discontinue.

Date of experience: January 14, 2024

LOVE FREESHIPPING.COM
October 2, 2019
Previous review

I am so surprised by all the negative reviews! Yes, you have to pay a monthly fee, but since signing up a few months ago, I have come out WAY ahead! No, I do not work for them, or have any affiliation with them other than being a customer. It's so easy to shop through them. All you have to do is start at Freeshipping.com, click on the store link on their site, and when you purchase through that store, they are made aware of it. If you have to pay shipping, you will need to send some of the info to Freeshipping, but it only takes a minute to do that. So far, I have received 2 checks from them, and it has paid for my monthly fee plus another 4 months! Follow the directions... you will have no problems & I am sure you will come out ahead. You can stop using them at any time. I give them an A+.

Date of experience: October 1, 2019
California
1 review
3 helpful votes
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Worst Rating
January 9, 2024

Freeshipping.com is a scam. I give the worst review for FreeShipping.com due to their unethical conduct and terrible services. They failed to honor a 10% cash back as posted on their website ads and canceled my new membership (only opened for 3 days) after asking for 10% cash back on a full-price order. The customer representatives were rude and lacked knowledge about the products and services they offered. Stay away, do not sign up for Freeshipping.com membership.

Date of experience: January 9, 2024
Missouri
1 review
5 helpful votes
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Scam website
January 6, 2024

Charged me $2 from a third party website where it got my credentials for. Tried to charge me $19 7 days later when i realized this was going on and disputed the transaction and getting new credit card.

Date of experience: January 6, 2024
Louisiana
1 review
3 helpful votes
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Identity theft
December 18, 2023

I have no idea how freeshipping.com got my debit card information. I have no recollection of subscring to this. $19 was withdrawn from my bank account. I had to cancel my card and file a report with mybank,... just in time for Christmas. Very scary. Then i called the 800 number on their website and they could not verify my account, supposedly without my full debit card number. I of course, did not provide it. Watch out for this everyone. I hv no idea what they really offer. Why have this when you can shop off Amazon or otherfree shipping sites

Date of experience: December 18, 2023