FreeShipping

It is not clear that you will be charged $12.97 per month for the membership. I was advertised that I could sign up for a 1-time rebate offer. Several months later, I realized they have been charging me every month without notifying me by email or making it clear up front. A horrible company that's obviously trying to take your money for nothing. Why don't you guys send email updates? Invoices of your charges? It's very obvious that you want to slowly take money from everyone's bank account until they find out and leave you a horrible review here.

Unfailingly, after a company gets so many bad reviews, suddenly one person, that never wrote a review before at sitejabber, gives them 5 stars. And the person has the audacity of calling everyone else unable to read small print and unable to follow instructions. I wonder how much freeshipping.com paid them or these are employees and family members? Hum... and getting helpful votes? Hello, more employees or family?
This reminds me of a professional that everytime he got bad reviews would review himself under assumed names (one-time-wonder-reviewer) and give himself five stars.

Noticed this charge on my 90 year old father's charge statement, now that we are taking care of his finances. He had been charged since 2014! They offered a refund for the past year, but he was charged for 51 months! That is over $660. So they still got over $500 of his money. HORRIBLE BUSINESS PRACTICE. I would put a rating lower than 1 if possible. He would not have ordered anything from Walmart online. I have no doubt, he would not have signed up for this service.

After many emails with customer service, all credits for 51 months have been received. It took many follow ups, but it has been taken care of. Use this service with extreme caution.

Freeshipping.com seems to be a scam. They mislead you, advertising "get your shipping charges back" but they are actually charging you for a monthly subscription of around $13 USD. Do not let them get away with this, request your refund.

I cancelled my previous membership last year. Subscribed again this year and started paying monthly membership fee, no questions were asked during my enrollment and while payment also. Bought good $$$ worth of items thru freeshipping.com link, I should receive a very nice amount of cash back. When the time is coming to pay me the cash back, suddenly now they cancelled my membership. The reasons freeshipping.com is giving are baseless. The reasons/rules were not there in FAQ's or nowhere in freeshipping.com site. They are bagging most of all cash back money from Retailers by not paying back to subscribers. "Stay Away. Don't fall into their trap"

What a RIP-OFF! Bait and switch, hidden costs, false charges and smart A$$ reps, to boot. Took over an hour just to get someone on the phone - constant busy until then. Told the rep I was not interested in anything they had to offer, wanted to be removed from the list and refunded the $12.97 charge. He simply said that I had signed up for it and they could charge my card for that reason. I don't know what they claim I signed up for, because all he could tell me was that I did it with an ebay purchase. So sick of these "legal" scams running rampant on the web. ENOUGH! Get a real job and stop stealing from unsuspecting consumers who want nothing to do with this useless company and only want whatever it is they had purchased in the first place!

These guys are scams and crooks. I ordered a Television online from Walmart. I did this to hold the item in store. They must have been a pop up with misleading information. I don't know why I gave them my info, I must have thought it was to hold the TV. I never noticed I was getting charged $12.95 a month for over seven months. The charge is small so I over looked or thought it was another family member using the service. Never received any info electronically or by mail. I called rep today, said that I had not asked to cancel but would stop charging me. I may have to cancel card to prevent further charges.

Hi,

I ordered book from Valorebooks.com, it said I am eligible for free shipping and I got this bull$#*! freeshipping link. I had to fill up a form. Nothing was mentioned about any trial period or membership fees. I called customer service now. That lady was rude and not ready to give my refund. They deducted $12.97 from my account. Its a scam. I cancelled my membership to avoid future deduction and there is no way out there to delete the card details.
They are not even giving my money back.
They take money from you and claim to give the same money back as freeshipping? Bull$#*!!
I didn't even get the shipping charges back.
Who will want to pay $12.97 for 3 dollars?
This website should be banned!

I have been a customer with this company for 6 or 7 years. I have SAVED hundreds of dollars each year. Don't understand why so many negative reviews have been posted. I would stress that unless you order a great deal online then by all means join and save on postage! If you only order a few things online then it probably would not be worth your while to join. You can save over a hundred dollars a year with Amazon, EBay, half.com and dozens of other websites! I have never missed getting checks for reimbursement for my orders! Just a terrific company in my opinion!

I think most people are complaining because they forgot to cancel before the trial ends. I did the free trial and here's what I got: $9.97 refund check for my first shipping purchase. A $10 Walmart giftcard as promised (for joining). And another small rebate check for $1.47. The only downside is it took nearly two months to see everything in the mail. It is a legitimate sight, you just have to justify if you spend this much on shipping to offset the monthly fee. Hope this helps!

I just called about the charges from Freeshipping.com on my bank statement as well only to be told I signed up for it when in fact I DID NOT. If I see "free trial" for 30 days then cancel, I won't sign up for it. Strike one. Additionally, they told me I applied via a sales campaign, sign up for a Walmart.com credit card and get $10.00. I NEVER signed up for a Walmart.com credit card. Strike two. So if I didn't sign up for the credit card, with the correct last four digits, who the hell did! Plus I am now also out all the charges from Freeshipping.com as well. Something is definitely not right here! Sounds like law enforcement needs to do some investigating into this company.

I ordered a swing set from Walmart in December 2014 for my granddaughters and just noticed (because I hardly ever use this account) that my card has been charged $12.97 every month starting in December 2014. I would like my money back please. I am not aware of this company and have not used services with you. I called the phone number and was told maybe I could have $12 back. Come on. What a rip off. Do the right thing here. You have taken $64.85 from me between Dec 2014 and April 2015.

From the reviews I see here it sounds like a lot of people didn't realize what they were signing up for - the company needs to do a better job of ensuring people actually intend to purchase the product and know how to use what they have. I've had a membership for a LONG time (like maybe 10 years if I remember correctly) and I've received more in rebates than I paid in membership fees every year. (I pay annually, about $100, and usually get at least $300 back.) It works for me because I do a lot of shopping online, regularly shop at several stores that participate, am in the habit of clicking through the freeshipping.com site to shop, and have time to fool with the claims process.

They charge for this “service”? I signed up today to get the Walmart card, but saw nothing about a monthly charge. Having read these reviews I’ve cancelled my account. Now we shall see if they try to charge me.

I'm not understanding a lot of these complaints and confused consumers.

You pay 12 bucks a month to be able to shop for 10% off with free shipping at your favorite stores. Sometimes during the year they do 20% off and that's a great deal PLUS free shipping. If you are old fashion and don't do a lot of purchasing online, this may not be for you, but if you enjoy having your shopping done online with free shipping to your house and 10% off anything you purchase at all the name brand stores, it is definitely worth it.

Everything is just as described thus far, I have not been mislead or taken advantage of and I'm wondering if a lot of these people just don't pay attention to what they are doing and get angry about their own ignorance.