FedEx

My mother who has been working at your company for 2 and a half years was fired because some girl wanted to fight her. Again my mother worked here for 2 and a half years she had the same behavior every day and hasn't changed since. The case said the girl who wanted to fight my mom was apparently the victim. Why would you throw the case aside and just take the girls word for it and fire my mother who was happy at her job because some random chick wants to fight her? Very unprofessional.

I ordered an item and it was shipped by Fed-ex ground to Martinsville, Indiana. I did not receive it and called the vendor. Fed ex tracking said it was delivered. My neighbor said he watched the driver put it in my U.S. Postal mailbox (Which I thought was totally illegal). Whether the mail carrier removed it or someone stole it, I dont know. I filed a claim and although their site says you don't need supporting documents for claims under a $100, they insisted the vendor provide them. After 2 months of run around, they sent me a letter denying my $27 claim. Well, I will never order anything again that uses them for the shipping agent. I actually got the last laugh! Although this was the first time I dealt with them on a personal level, my employer used to spend a healthy chunk of change with them. Not anymore.

Don't you love it when you check a tracking number for an anticipated delivery on the FedEx website, only to see a message telling you that a delivery attempt was made... and you know perfectly well that it isn't true? And if you call and speak with a customer service rep, they'll check and confirm that, indeed, no delivery attempt was made. Or when your package is left at the house at the end of the street because the driver was too "busy" to come all the way down to your house and deliver the package properly? Any time I have a choice in shipping options, I don't choose FedEx, for these reasons and so many more. And judging by what I've read on here, I'm not alone.

I'll never use fed ex again, if you have the opportunity to go with another shipper I recommend doing so! They stole shipping money plus my package by delivering my parcel to the wrong address. The idiot took a photo of another person's door step, not the unit number, because he or she knew it was not correct. Fed ex did nothing, instead pushed it off into the buisness that originally sold me the product! How is it there fault? The woman I talked with on the phone was in a hollow room with dogs barking,! Meaning, at home call room, not even a manager if you requested one,! Fed ex is a joke, total pieces of $#*!, idiot delivery personal and all in shady organization. $#*! you fed ex, $#*!s

For two years I have had packages misdeliveted by FedEx. Supposed to be delivered to my front door. Always dumped on the ground just inside or often outside my gate. Exposed to weather and theft. I am elderly, handicapped and housebound. Latest package was frozen food, dumped over my fence at the road near my mailbox!
I was unable to access it. Called FedEx, no help. Customer service is nonexistent. Drivers are lazy, will not do their job. Company is crap. No wonder they are losing contracts. AVOID FedEx if at all possible!

I like using this service as it allows buying from vendors who do not ship direct to Australia. Shipping costs will be a deal breaker if they increase too much under the FedEx banner! Communication could be better eg when items have arrived at crossborder, also it seems to take quite a few days to process items but the service does ensure the packaging is secure and many items can be sent in one package so this would take time to have done.

How are you going to say you guarantee a day but not a time when my package was supposed to be delivered today and it was not I was really counting on getting it today because I have a guest in town and no where for them to sleep and now you can't even talk to a live person to ask questions

We sent 19 boxes via Fed Ex Express from Maldives to Bali. On receiving our boxes that were held for 3 mths, many sentimental and valuable items had been stolen and many others maliciously destroyed. Much we had to throw away. We were then told to pay an extra $2000 to have our boxes released (storage fees) despite no reason to hold them. After a formal complaint was lodged 5 weeks ago, they have simply dismissed it. There is obviously a racket going on and blatant extortion. Disgraceful.

Shipped my son a new hockey stick and guess what it never even made it out of Calgary. How does a package that is 73" tall go missing? We someone has a new stick and it is not my son. And now I have to sit and wait to see if they will honor the insurance value. Great Customer Service FedEx. Never again.

FedEX driver just dropped my package of over $200 dollars off at the wrong address and wrong street. I saw him delivered the package and then i got a notice my packaged had delivered and then realized the driver delivered to the wrong address. I called CS to let them know about this and they could of cared less. I have UPS deliver here all the time and have never had this happen. FedEx drivers apparently do not care where they leave people packages. Will hopefully not have anything else go thru them. There service all around is terrible.

I paid extra money to manage the Fedex delivery. My nightmare started when they missed the target date. Fedex was not willing to reimburse me the extra fees that I paid. Fedex could not provide another target date. Fedex would not let me change the date and destination. All that they could offer is that I contact the seller. This is absolutely ludicrous as the package is now late with no determined date. Here are 2 words to describe my experience. Stay Away!

Ordered a heating element for my Oven on Friday 13 August 2021. Business where I ordered suggested a Monday 16 August 2021 delivery. Notice from FedEx said delivery on Sunday 15 Aug. 2021 by end of day. Sunday comes and goes with no delivery. Receive update from FedEx of Potential delay, new delivery date is now Wednesday 18 Aug 2021. Check package status this morning 18 Aug. 2021. Now I have a third delivery date of 19 Aug. 2021 by end of day. I've checked their sight and they have yet to update the transit portion so I can see where my package is since Friday 13 Aug. 2021. I hear a lot of complaints about the USPS, but I've always have been able to track my packages from start to delivery, never had anything like this where I get three different days of delivery.

My wife is a Police officer and ordered tires and fed ex said they delivered them and my cameras don't show any one at my door or I never signed for any package … which means fedex kept my package or gave to wrong address … this is a problem for us and we expected more from fed ex … use another company if you can

The worst shipping company. Poor service. Change delivery dates on orders. Fly order cross country for no reason, then truck back 2000 miles then, leave order set for 5 days more, as they [fed-ex] changed the delivery date from the 5th to the 15th. This is the second time i have ordered items from california, set at city of industry for 3 days, then arrive[fly] to florida, then, truck, to arizona, where it sets again till their modified delivery date... i have 106 tractor trailers on the road, 100 leased to another company, and this crap will never happen with my truckers. Never use fed-ex, rating should be in minus so i rated 1 to get this to send...

I contacted customer service to help my change a delivery address and he said there was nothing that can be done even though we told him no one lives at the address mistakenly put. He pretty much said too bad and when I asked for his supervisor he flat out said NO and said our conversation was done and hung up. I had my mom on a three way phone connection and she couldn't believe that had just happened either. They are constantly late, by days late. I would recommend going elsewhere. You need to hire better, more people friendly people that actually want to work and not think people calling are an inconvenience.

My laptop computer has been in Oakland for 8 days and was released from Customs two days ago. The idiots who work at Fed Ex have no idea when it will be put on a plane and have not scanned it since Thursday. So far it has not been put on a plan Thursday night 2 June and Friday night 3 June. One wonders what they do at the Oakland Fed Ex facility, since they do not put a cleared package on a plane two nights running. I can see form other reviews that Fed Ex is falling apart. Consider shorting their stock.

Crappiest customer service ever! Parcels get often lost or returned to the sender without warning and without even attempting a first delivery. This company is managed by lazy incompetent couriers that most of the times fake deliveries and say "they've attempted to deliver many times", although there is zero proof.
I purposely wasted entire days staying at home to don't miss my delivery and nobody ever showed up! They never left a single email, text or proof of attempted deliveries in my mailbox.

Then you call the helpless and rude phone operators (that can barely speak English), and 99.9% of the times they say "there is nothing they can do" or someone will call you back and that obviously never happen.

DO NOT USE!