FedEx

Previously bought items all the time from the US via Amazon and paid at most $100 for expedited freight. Ordered a number of items via a US company and they cost over $550 for Bongo to send a lighter smaller package with slower delivery times.

Bongo also try to "helpfully" add a customs and duty pre-payment of $150 which I removed as I knew the order value was well below that which customs would care about.

Parcels were repacked from original good packaging into crappy bongo box which had almost no protection. They damaged some of the items inside (and the items were made out of foam!).

Complete rip-off. Do not ever use!

I had an incoming package, a repaired laptop that required a signature for delivery. I am one of those strange an unusual people that have a job! They refused to deliver it at a time when I was home saying they only deliver to my town around 10 AM-noon. They refused to wait five days so I could move my day off to be home to get my computer. FedEx did say I could come pick it up that day only at their distribution center, 86 miles away, about an hour before they closed. They claim they made three attempts and returned the computer to HP. HP resent it to my work address with my waiving all their responsibility for safe delivery and I feel I was lucky to get my laptop back.

You would think a company that has been in business as long as FedEx has would have their logistics in order. My package arrived in Orlando at 6:00 this morning and I live in Orlando. The package was going to my house in Orlando. Well when it got to Orlando, It was then shipped to Davenport Florida which is an hour and 45 minutes from Orlando. They were still saying it would be delivered today by the end of the business day. Well no package. No update to when I will receive my package. And I'm sitting here wondering why the hell my package went to Davenport in the first place. Why would you send a package to Davenport after it came to Orlando which was the city it was being delivered to? I don't understand who runs logistics at FedEx but obviously they aren't up to the job. Great job with your logistics FedEx said no one ever. I can't believe how many one star reviews a company of this size has. Now it has another one.

Spoke w 15 customer service reps over span of 3 days and 7 hours on the phone. Lost package. I had to go drive to the facility and retrieve it myself.

It was a one of a kind item worth 5K. Arrived damaged when I finally found it.

All they did was give empty promises, not help at all, just apologize, and write more notes to confuse the delivery driver.

If I could drive to each reps house personally and punch them in the nose. I would happily let their children watch.

%*#**#*#*}*{ fedex

My package (last 5 digits: *******) was shipped from Canada on 2/19/16 ground. Estimated arrival 2/23 according to email from Fedex. It is 2/24/ and I just got an email saying that due to "local weather delay) Fedex may deliver on 2/25. Really? I saw the bloody FedEx track on my route at 6 pm (mile away from my driveway). Lazy bastard was rushing home and chose to ignore my delivery (ground shipping how important could it be? Very, just cheap seller chose to send ground. It wasn't my priority". Weather? 53 F, raining. Is fedex track made of sugar? They are not better than US Postal service. UPS is my carrier now!

Paid for 2nd day 3+days and still no package FedEx is such a joke will not order from any company that uses them still no updates 4 days later

Same Sh!t different expected delivery. On fedex truck for delivery it says 7/3/23 5:20 AM here I am at 8:25 pm no delivery. Called FedEx and after repeating myself over and over to an automated system I got a love person in the freaking Philippines! Yeah that's gonna help at first she said oh it was delivered at 5:20 am then she corrected herself and said "can you just wait until Wednesday because they won't deliver on the 4th" at that point I just hung up because fedex has never failed to miss delivery dates atleast for me. All I know is online stores need to give the consumer to options of using other methods of delivery. Fedex is absolutely the worst delivery company on the planet and they take zero accountability for their inept service. Don't buy from retailers who use fedex and by all means avoid fedex if you want to receive whT you order.

I've had the unfortunate experience of having to deal with Fedex for an international shipping and I'm going to gladly pay more for a different carrier if I can help it.

I've had to chase these people down to get my boxes out of customs - no one contacted me.

My order didn't make the delivery time - after being released from customs. I understand customs has a bunch of things that trip shipments up. No one contacted me.

My tracking # is unreliable - I don't actually know where my package is. Customer service gives me conflicting information about when and what actually happened.

I paid almost 400$ for two boxes and I'm having to figure out why they aren't doing their jobs.

Stay away from FedEx. Nothing but lies from day one concerning my delivery. Item picked up and traveled right through my town only to go over 500 miles out of the way. In the mean time FedEx employees telling me that item was at terminal on trailer waiting to be unloaded. This company must have a college instructing employees how to lie. All must have failed because they get caught. Stay away from FedEx, use the ole standby USPS. Horaay red, white, and blue.

I have my Nest cameras to prove it... Day 1 reported an attempt to deliver, never actually came to the house. Day 2 didn't follow given instructions to use door on our front deck where we used the pre signed papers for a delivery that needs a signature because we would be at work... Went to wrong door. Called and complained they said nothing we can do we will try again tomorrow. Called and complained to new person who says they would expedite it to get it there tonight... It's current 632pm tonight... Still waiting... We shall see..

I've had 3 separate orders over the past three weeks delayed several days through Pflugerville. Each time the delivery is "on a vehicle for delivery" for days. Two of the orders were fresh food delivered spoiled due to delay. For my business and friends, I don't recommend using FedEx for local deliveries in Round Rock.

Customer service.sucks. Delivery people? Horrible. Better hope they get your address right because if they deliver to the wrong house you are just plain $#*! out of luck. I actually stopped buying products from companies that ship with Fed Ex because delivery is sketchy AT BEST. It's a crap shoot if you're going to get your package. Go ahead file a claim. See where that gets you. NO WHERE. Sent pictures of my front door to compare to the drivers picture. Not even close to being my house. CLAIM DENIED! WTF

Where do I begin? How about the impossibility to speak to an actual human being. Through a web search of 20 min I found on Reddit how to get in touch with someone and imagine that, useless as reading glasses to a blind man. I live in Martinsburg, WV and our driver apparently doesn't know his@$$ from a hole in the ground as we consistently get notifications that "your package has been delivered." We are like cool! Then as it turns out there is no package to be found and this is the 4th or 5th time just THIS year. We found a couple down the street, at different mailboxes not even on our street and you can't report it. Get a hold of the local office? Not a shot in hell! Get a hold of a representative through a backdoor option? Useless like I said earlier. It is so bad that we have filed so many claims with the main company we order from, they are starting to question our integrity which is something I cannot abide! I may be many things but a thief or a liar... GTFO my face!

FedEx is constantly losing my stuff they deliver it to the wrong place in an apartment complex because they can't read the numbers on the buildings and the doors before they dump something off somewhere. I will not be doing any more business with themBecause twice they lost packages of mine a $70 one and a $60 oneSo I'm done with them.

Eventually had to go the FedEx office and pick my package up. Turns out our neighborhood is near the end of their daily route, and by the time they got close it was too close to quitting time so they headed back to the barn and kept scheduling the delivery for the next day. Meanwhile I have to stay home so I can sign. Unbelievable.

Fedex has become a hit or miss delivery service. A real coin toss if you get your package on tkmeor not or not at all. Over a month ago they lost my $1400 phone and still looking for it. Now I'm waiting on another pricey item that's couple days late. I don't understand why people use them as if the package isn't late it may not show up at all. Every day that I call about the where abouts of my package they say the same thing "it's on the way to the next stop and I'll get it today. BS