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On Wed Jan 22 I was sent a tracker by FEDEX informing me that my package would arrive Friday by 8PM. This fit into the 2 day shipping which I had paid for so I was OK. Friday Jan 24NO PACKAGE. I checked the tracker and the delivery dated was moved back to Monday by 8PM. This I was not OK with, especially since their tracker indicated that my package was 45 min from my house. I offered to pick it up myself, to which I was informed that they would not relinquish the package while "in transit". Maybe it was just a bad employee. I tried another two times once nicely the second with the promise of a bad review. No cooperation. FEDEX politics dictate that employees have no common sense. I will give them credit though; they were very polite as they informed me they are useless. I pray my package arrives on Monday.
Gustavo T.'s review of FedEx earned a Very Helpful vote
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Okay company. Terrible customer service. Told me I was transferring to a supervisor and was not....
