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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I love adding FN piece to bag. Their items are uniquely made and stylish. Their services are quick and convenient, no delays.
Off shoulders are my thing. FASHION NOVA's got tops and dresses of my type and their services are very reliable.
I was surprised that the collagen eye patches that I purchase outside the country are available at this shop. They've got quality skin care products as well.
With fashionnova, I always find something for me to wear. They've got tops, bottoms and footwear that matches my style. I just love it here and I have no plans to switch shops just yet.
I just visited the shop online today since my friend asked me to use her account for some purchases. It was my first time at fashion nova and was amazed at their collections. The website is easy to navigate and the categories are well-placed.
Fashionnova's collection of pleated skirts are so wonderfully made that I can't get enough of them. They have my size, too. It's amazing how wide the inventory of this shop is.
The dresses and jeans that I got months ago is still good. They don't tear so easily and the delivery's super convenient and prompt.
The kimonos at fashion nova looked so authentic. They've got wonderful designs and color cmbinations. The material used is smooth and silky, too. I like the feel to it.
It's so hard to find a gown for prom with my size, let alone choose a white one. That's why I'm so glad I came upon fashionnova. They've got a ot of varied gowns for plus size women to choose from. Thank you so much fashionnova, now I've got this wonderful white gown for prom.
Fashion Nova is my true love when it comes to fashion. They know exactly what I want in tops and skirts. Their collection of flip flops, heels and boots are magnificent, too. I couldn't ask for a better shop.
I was scarce out of dresses to bring to my Euro trip when FN saved me. I got five tops for only $200. It's great to last me a few days and I'd have more for food.
I love how my red cami string gown complimented my figure well, the material was so soft and it was my right type of sexy. I couldn't wait for the time I get to wear this.
I just got my order two weekends ago and I was surprised at how fast they deliver. I didn't expect much since it's my first time to shop here, but they exceede my expectations. Will definitely come back for more.
I ordered outfits bikinis jeans you name it! To Celebrate my 21st birthday and no matter the weather i was going to look flawless... OR SO I THOUGHT. I never received my package and when I called Fashion Nova they advised me to look for the package in the bushes and around the building and advised that they have no responsibility to ensure the package is delivered. Then urged me to wait one week from when it was delivered/shipped even thought I tracked the package and it clearly stated when and were and what day it was delivered... I waited, to then have fashion nova advise me to "take it up" with UPS and I did they filed a claim and stated after investigation that according to the website it was delivered therefore i should have it therefore they are not assisting any further.
Fashion nova claims that once you make your payment they have nothing to do with the package they just get the clothes they do not claim responsibility or assist you with stolen, lost, damaged or returned goods. SO I GOT ROBBED 300$ for MY 21st birthday and never got my money or my clothes shipped I AM DISGUSTED W FASHION NOVA and hope you guys dont let them come up on your money and steal like they stole from me... BTW I live in a white neighborhoods with locks per door so theres no way the package was stolen and my manager sent video footage during the day of delivery and no package ever arrived. FASHION NOVA MAY LOOK GREAT WITH GREAT CLOTHES BUT THE ARE THE SLEAZIEST MOTHER$#*!ERS ALIVE
Fashion Nova website is fascinating to look at. The colors used are very appealing and cool to the eyes. The categories are well very organized and the all their items are available in different colors and sizes. They've got a wide inventory to match it as well.
I love my FN embellished black dress. I got to wear it at our firm's dinner celebration and everyone complimented that I looked great in it. I felt extra that night. Thanks, FN.
I'm glowing with my new Fashion Nova off shoulder mustard sunday dress. It's so beautiful and it fits my figure well. It's definitely worth the keep.
My days are looking fine thanks to fashionova. Their collections are very stylish and afforable as well. Their dresses are my right kind of sexy. It works well with my body type and they're a comfortable delight.
Fashionnova's got cool graphic tees. I've got three items from the collection in my closet and am still looking for more to add. They're versatile tops and matches well with any plain bottoms I pair them with.
I never thought floral shorts could be this fashionable. FN truly is in with the now. The cut on their dresses are nice, too. Plus they give out a lot of discounts.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day