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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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FN's pearl face mask is best used an hour prior to an event. It gives you that extra glow that you need underneath all the make up. I'm glad FN's got a lasting supply.
Fashion Nova has been my constant provider of comfortable and cozy hoodies. Even my boyfriend loved his. I currently bought a piece for my brother and I'm back to find a similar one for his girlfriend. It's that good.
If you're looking for fashionable apparels for an affordable price, Fashionnova's the one to beat. They've got trendy tunic tops, skinny jeans, and more. They offer good delivery services and the transactions are easy peasy.
I was looking for affordable black pants when my friend recommended that I shop here. Fashion Nova's got a lot of piece for me to choose from and they don't hurt my wallet that much. The quality is good as well.
I have always wanted a mustard windbreaker for my birthday. That is why I was so glad that my sister got me one this year! She said it was from this shop so I checked it out. You've got such great collections. Will definitely shop here.
Hi! I ordered 3 weeks ago from this company and received an e-mail from Global Freight Systems Ltd asking me to pay a customs tax. I read a lot of reviews about it and found it to be a scam, an agreement between FN and this company. DON'T ORDER FROM FASHION NOVA even if you are delighted with discounts!
I just got my parcel this morning and all my items were well packed. I love everything in it. Thank you, FN. Will definitely recommend to friends and family.
Thanks for the fast delivery, Fashion Nova. My red button down looked beautiful. My other items are equally lovely. I can't wait to try all of them on.
When you buy from fashionnova, rest assured you are investing your money on lasting quality items. They never disappoint, plus their customer care is very professional and efficient.
Fashion Nova is forever my August choice. I've been with this shop for two years now and their pieces during this time of the year are mostly my style. Not to mentiom, everytjing's within my budget range and the services are lovely.
I have always loved Taylor Swift since like forever and I love how FN provides me with styles that are easy to assemble to fit a Taylor vibe. They're not that expensive, very wallet friendly actually, and I love it that way.
I just had the best night last night thanks to fashion nova's lace up midi dress that got me hooked with conpliments. My afterglow is just so different today. I feel more confident and happy with myself. Thanks a lot.
I love how FN got the best striped polo shirts for women. They got a variety of styles for plus size women, too. I can always rely on FN to give me quality items any time of the day.
I never had skinny jeans this good. The fit was just right for me and the material used is soft and comfy. They've got it in different colors and styles.
My wallet and fashionnova is a collaboration that works. I love how everything is affordable yet the quality was never compromised. The staff were great and professional and my items always come to me on time.
Fashionniova's got easy to follow transaction steps and the pieces are IN with the trend. I love how I've been a witness to an improved Fashionnova throughout the months I've patronized them.
I'm living fashionably thanks to Fashion Nova. I get most of my get ups here and everything has been so lovely so far. The delivery is fast and the transactions are properly processed.
FN's kalley cargo pants has three stylish pockets that fits what I want in a pair of pants. It's soft and very comfortable to wear. It's best worn with a pair of black combat boots as well.
Fashion Nova's olive ruche leggings are now my favorite bottom piece. It's so sexy looking and stretchable as well. It's comfy and it compliments my backside. It's best worn with my sleeveless corset top and a pair of glass sandals.
I can't get enough of my California sun maxi romper. Thank you so much for this piece fashion nova. Please keep the good stuff coming. I've recommended the shop to friends and family already.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day