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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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FN's rust pant set set a new tone to my wardrobe palette. I never thought this shade could bring so much glow. I love the olive and black one of this set as well. They're equally beautiful and chic.
Fast delivery and neat packaging. Easy transactions and consistent services. Lovely items and perfect fittings.
This shop's olive cut out set was so chic and sexy. It shows just the right amount of skin and it's very soft and cool to the skin.
If you're looking for classic jeans that doesn't wash off too easily, Fashion Nova's got a wide inventory to match your demands and orders. They deliver fast, too.
I went to a Bohemian themed party last Monday and I was glad I bought my outfit from Fashion Nova. Everybody loved my get up and I've recommended them the shop since they asked where I got my ensemble.
Fashionnova's ruffled off shoulders are my new sexy. They match well with bandage skirt and even tattereed jeans. I love how soft the material is and how fast the delivery was.
I went on a shopping spree at Fashion Nova last week and I have no regrets. I got my money's worth and that's all that matters. I bought a lot of lovely tops, bottoms and a pair of sneakers for under $500. How cool is that?
I believe every girl should at least own a pair of red heels. Every girl should also get to have at least a piece of Fashion Nova item. Everything in this shop is quality made.
FN's black leather jumpsuit looked so sheek and classy, that's why I bought two pieces last week, one for me and the other for my sister. I got to wear it last night too and it was fantastically comfy.
I was looking for new sunglasses to add to my collection when I came upon fashion nova. I love how fancy their sunglasses are.
I've got a thing for purple tops and Fashion Nova's purple turtle neck tops are just so cozy and chic. They match well with plaid skirt or even jeans, too.
Great apparels, cool and edgy bottoms, chic floral dresses and reliable services. Two thumbs up! Thanks fashionnova!
I ordered two pairs of pants two weeks ago and they were a perfect fit. Fashion Nova's got the perfect size for me and their services have been consistent throughout the months I've been with them. Keep it up, you guys.
Shoutout to Franco for recommending me FN. The buttons are so easy to use and the orders are so easy to place. It's convenient, indeed. Their collections are lovely to top it all off.
As a long term online shopper, FN's got one of the most unmatched services and items. I never get any package delivered late, plus the transaction steps are so easy to follow.
Everything's beautiful in FashionNova. They've got crazy clothesline and I'm loving every piece in their collection. I'd say their bottoms would be my favorite. They've got pieces that are exclusive only from the shop.
I always look for FN's plus size categories and am constantly amazed at how fashionable the pieces could get. It's good for my everyday look and they're budget friendkly as well.
If you; re looking for wonderful customer service and quality clothes, then Fashion Nova's right for you. They've got almost everything you'll ever need here.
I have never seen such cool and shiny sandals like the one I got from fashion nova. It was on sale and I thought it might be cool to own one just for the keep. I was surprised how soft they were. They're pretty great.
The honey colored pants that I got from fashionnova last weekend were lovely. They were the right size and they were pretty comfortable to wear.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day