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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Amazing items and so far have never been disappointed. Great collection and so much to choose from with even better prices! Quality has been very good and you always receive what you expect to buy. No other online store gets even close. Always able to find nice looking and own style fitting clothes from here.
Honestly this store is amazing. I haven't been able to buy anything until now because of my own budget problems but this store is great anyways! I absolutely love their HUGE selection in clothing, etc. It is a little overpriced sometimes but it is from another country. They have a lot of sales that counteract the prices so that's good~
I've been shopping at fashionnova for a while now and they've always been awesome. When I was having issues with an order, they were quick to help me out and get my order out to me as soon as possible while giving me a refund on the problem order. Fashionnova has a great selection of items, as well as great customer service. I've recommended the site to many of my friends already. I love fashionnova.com =)
I've been shopping at fashionnova for 4 years already! I'm always satisfied and happy with the things I buy. The pricing is very reasonable and you get to find super cute stuff too. I love it all!
Their sizes are ALL over the place. An XL fit like a 2X. They sent me a damaged item, and of course they don't respond to emails. You will NEVER get a live person to help you. My advice, stay far away from them unless your a small size.
I've ordered plenty of times and never had any problems - the stuff i buy is as described and standard shipping takes around 2 weeks to get to Europe
Fashionnova is one of my favorite online places to shop! Good quality, good prices, and very very fast shipping!
Fashionnova has some of the cutest girly clothing for adult women that I have seen anywhere. Even though most of the brands they carry use Asian sizing, I have found many items that will work on less petite Americans as well. Their accessories are also well worth looking into - they are even better than anyone.
Fashionnova is my favorite shopping site, there is a variety of cute stuff with good quality. I enjoy shopping for clothes here.
So far so good! I would recommend shopping at fashionnova to anyone! I can't wait to get my package. :)
I absolutely love the collection of cute clothes! Even when I'm not buying clothes, I always find myself browsing the site just to look at the clothes and shoes. Fashionnova has such a large selection of different styles that it's impossible to not find something you'd absolutely love! Before they didn't have the customer review option, but I'm loving it now. Some clothes may be lacking in quality and others are just fantastic. It's totally convenient that I can read what to expect from someone who firsthand checked the item. Everybody knows online shopping can be a little iffy, but the comments really locks in the decision to buy or not to buy.
You can find what you are looking for. With unique & fit price :) I'm not saying that they are the - only - one at the TOP! But you know.! They deserve the best.
I love fashion clothes, but they are so expensive to buy over in the U.S. because of currency exchanges and shipping charges. However, they makes it so much easier and cheaper with Elite benefits and discounts! I always buy clothes from this site! Love it.
Fast and efficient! Easy to work with and the variety of clothes is amazing! I see myself going back for more again and again. They also have promotions after promotions so if you're smart you can shop really cheap. I had a little problem with my second order but the staff promptly we're ready to help me and everything was solved before I even knew it! I love fashionnova and I think it'll be a loooong time before I get tired of going there!
Have lots of fashionnova style and has great clothes that fits well n matches with a lot of other clothes n its really thin n great 2 on almost any weather
I've been shopping for years! They never disappoints me with their quality and prices. I get lots of compliments whenever I wear their clothes from friends and even strangers on the streets. I'm extremely proud for designing such awesome wears. I love you Fashionnova and will always come back for you again! :D
The bag I got was super cute. I love it(: can't wait to wear it to school. This site is great. Thank you Fashionnova
I purchased my items and paid for expedited shipping. I never received my order. I paid for 2 day shipping & 3 weeks later I had nothing. I called & emailed with no results. Horrible company. I had to dispute through my bank. They wont get any more of my money.
They have all we don't have here in Europe plus its a lot cheaper! What more can you ask for? I love this site
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day