business logo of Fashion Nova

Fashion NovaReviews 14,430

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
871
value
804
shipping
859
returns
790
quality
778
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Tennessee
1 review
1 helpful vote
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Simply amazing
April 22, 2018

Amazing items and so far have never been disappointed. Great collection and so much to choose from with even better prices! Quality has been very good and you always receive what you expect to buy. No other online store gets even close. Always able to find nice looking and own style fitting clothes from here.

Date of experience: April 22, 2018
Colorado
1 review
1 helpful vote
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Honestly this store is amazing. I haven't been able to buy anything until now because of my own budget problems but this store is great anyways! I absolutely love their HUGE selection in clothing, etc. It is a little overpriced sometimes but it is from another country. They have a lot of sales that counteract the prices so that's good~

Date of experience: April 22, 2018
Minnesota
1 review
1 helpful vote
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One of my favorites
April 22, 2018

I've been shopping at fashionnova for a while now and they've always been awesome. When I was having issues with an order, they were quick to help me out and get my order out to me as soon as possible while giving me a refund on the problem order. Fashionnova has a great selection of items, as well as great customer service. I've recommended the site to many of my friends already. I love fashionnova.com =)

Date of experience: April 22, 2018
Ohio
1 review
1 helpful vote
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I've been shopping at fashionnova for 4 years already! I'm always satisfied and happy with the things I buy. The pricing is very reasonable and you get to find super cute stuff too. I love it all!

Date of experience: April 22, 2018
Connecticut
1 review
1 helpful vote
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Their sizes are ALL over the place. An XL fit like a 2X. They sent me a damaged item, and of course they don't respond to emails. You will NEVER get a live person to help you. My advice, stay far away from them unless your a small size.

Date of experience: April 21, 2018
Illinois
1 review
1 helpful vote
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I've ordered plenty of times and never had any problems - the stuff i buy is as described and standard shipping takes around 2 weeks to get to Europe

Date of experience: April 21, 2018
Ohio
1 review
1 helpful vote
Follow Ada W.
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Fashionnova is one of my favorite online places to shop! Good quality, good prices, and very very fast shipping!

Date of experience: April 21, 2018
Colorado
1 review
1 helpful vote
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Girly clothing
April 21, 2018

Fashionnova has some of the cutest girly clothing for adult women that I have seen anywhere. Even though most of the brands they carry use Asian sizing, I have found many items that will work on less petite Americans as well. Their accessories are also well worth looking into - they are even better than anyone.

Date of experience: April 21, 2018
Florida
1 review
1 helpful vote
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Fashionnova is my favorite shopping site, there is a variety of cute stuff with good quality. I enjoy shopping for clothes here.

Date of experience: April 21, 2018
New Jersey
1 review
1 helpful vote
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Great
April 21, 2018

Usually good quality clothes for a cheap price. Fast shipping. Easy to use website. Good customer response

Date of experience: April 21, 2018
Georgia
1 review
1 helpful vote
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Easy and hassle-free!
April 20, 2018

So far so good! I would recommend shopping at fashionnova to anyone! I can't wait to get my package. :)

Date of experience: April 20, 2018
Pennsylvania
1 review
2 helpful votes
Follow Elisa S.
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I absolutely love the collection of cute clothes! Even when I'm not buying clothes, I always find myself browsing the site just to look at the clothes and shoes. Fashionnova has such a large selection of different styles that it's impossible to not find something you'd absolutely love! Before they didn't have the customer review option, but I'm loving it now. Some clothes may be lacking in quality and others are just fantastic. It's totally convenient that I can read what to expect from someone who firsthand checked the item. Everybody knows online shopping can be a little iffy, but the comments really locks in the decision to buy or not to buy.

Date of experience: April 20, 2018
Washington
1 review
1 helpful vote
Follow Dianna H.
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You can find what you are looking for. With unique & fit price :) I'm not saying that they are the - only - one at the TOP! But you know.! They deserve the best.

Date of experience: April 20, 2018
California
1 review
1 helpful vote
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Best Shopping Store
April 20, 2018

I love fashion clothes, but they are so expensive to buy over in the U.S. because of currency exchanges and shipping charges. However, they makes it so much easier and cheaper with Elite benefits and discounts! I always buy clothes from this site! Love it.

Date of experience: April 20, 2018
California
1 review
1 helpful vote
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Fast and efficient! Easy to work with and the variety of clothes is amazing! I see myself going back for more again and again. They also have promotions after promotions so if you're smart you can shop really cheap. I had a little problem with my second order but the staff promptly we're ready to help me and everything was solved before I even knew it! I love fashionnova and I think it'll be a loooong time before I get tired of going there!

Date of experience: April 20, 2018
California
1 review
1 helpful vote
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Have lots of fashionnova style and has great clothes that fits well n matches with a lot of other clothes n its really thin n great 2 on almost any weather

Date of experience: April 20, 2018
Florida
1 review
1 helpful vote
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AWESOME!
April 20, 2018

I've been shopping for years! They never disappoints me with their quality and prices. I get lots of compliments whenever I wear their clothes from friends and even strangers on the streets. I'm extremely proud for designing such awesome wears. I love you Fashionnova and will always come back for you again! :D

Date of experience: April 20, 2018
Colorado
1 review
1 helpful vote
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Cutest bag
April 20, 2018

The bag I got was super cute. I love it(: can't wait to wear it to school. This site is great. Thank you Fashionnova

Date of experience: April 20, 2018
Mississippi
1 review
2 helpful votes
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I purchased my items and paid for expedited shipping. I never received my order. I paid for 2 day shipping & 3 weeks later I had nothing. I called & emailed with no results. Horrible company. I had to dispute through my bank. They wont get any more of my money.

Date of experience: April 20, 2018
Iowa
1 review
1 helpful vote
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Best place to shop
April 20, 2018

They have all we don't have here in Europe plus its a lot cheaper! What more can you ask for? I love this site

Date of experience: April 20, 2018