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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I would shop here everyday if I could! One of the best places to buy cute fashionable clothing that fits the way it is described! I love it and so do all of my sisters!
With my new pair of glasss shoes from FN, I feel like a princess. I'm obsessing over it! Thanks a lot, FN
There's something in this shop that get me to keep coming back for more. I think it's how they value their customers that I like the most. Their clothes are of high quality as well.
I get my clothes from FN all the time, whether it's a birthday party, a company dinner, a dress for a date and even my prom dress is from FN. FN has always been there for me.
Fashion Nova services are just like before. They're consistent and they deliver as promised. No delays.
I feel extra with FN's biker shorts. They're comfortable and they're good for workouts in the morning. They're stretchable and they're available in different nude colors, too.
I was looking for new online beauy products and my friend recommended Fashion Nova. At first I was really so skeptic since the items are quite cheaper than the ones I usually buy. Turned out their products are so good. I'm coming back for more.
I am constantly impressed every time I get my packages from this shop. I can never get used to their consistency. Their dresses and tops are so beautiful and affordable, to top it all.
If you're looking for classy evening gowns to flaunt over dinner, Fashion Nova is the shop to go to. They've got pieces for women in all walks of life and sizes.
There are a number of wonderfully designed oversized shirts in FASHION NOVA. Their dresses look good, too. Plus their services are top notch.
By availing Fashion Nova promo codes, I have saved quite a sum of money. I get valuable items for a reasonable deal. Their services are reliable and very efficient, too.
FN has got cool checkered polos. They have off shoulder types and ones that are good for office work. Their pieces are all so versatile.
They advertise easy returns and any time I've sent my items back for credit, I have had to literally harass their email support because no one reads my entire message, looks into my query, and everyone asks for the same information I already provided over and over again, that's IF they ever even respond to me. So I'm losing money shipping $#*! back to them, they're wasting my time, and I'm not getting a refund only store credit so I can go through this bs AGAIN!
I ordered fashion nova about 2 weeks ago. I received someone else's order who lives in Vancouver with all their information in my package. That person received my order with my information and they contacted me saying they had received my stuff. When I called fashion nova they said they would send me my order with express shipping. 4 days later I had not heard anything. I called back and they had never even shipped it out. Now they say that my items are out of stock and they can give me a store credit. I said no, I will not be shopping here again as this has been 2 mistakes on your part. They just kept putting me on hold and in the end they refund me which takes 10 business days to receive. Who knows if I'll even get it. Never shopping here again
I was looking for fashionable red stockings online and I was so glad that fashionnova's got a lot of variants for me. They go well with plain oversized shirts and gladiator sandals.
Baggy jeans are the best thing that's ever happened to fashion. They're comfortable and very stylish. They go well with bodysuits and tight off shoulders. I love that Fashionnova supplies me with the things I love.
Black dresses are everywhere in this shop. They've got pieces for every occasion. They're well thought of and the materials are of high wuality The delivery is fast as well.
I'm hoarding bandage skirts and it's been five months now. I've had eight pieces from FN already and every piece is memorable in their own way. They're comfortable to wear and the material is very soft.
Truly, good things come to those who wait. I just purchased ten pieces for less than $600 after Fashionnova's weekend sale two weeks ago.
FN's better blossoms tops were so chic and fabulous. They look great with a pair of hugh waist jeans or plaid skirts. A good pair of sneakers wouldn't hurt to complete the look, too.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day