The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
Order an item since February. They are not responding my mail. Have blocked my mail because I asked for refund. Dnt buy anything from this company.
I online ordered an item product # B******* May 15th 2019 I paid extra for faster shipping monies has been deducted from my pay pal account now this site cant even be found on the internet. Please don't order from here no one to talk to an taking a person hard earned money is no problem for this site... poor service an I want my monies back or my item sent. How can you get away with taking my money...
Dear customer,
Thanks for posting here. We are really sorry about the refund problem.
I have checked your order and let our customer service email you,
Please pay attention to your registered email address psh***@yahoo.com. Thanks.
If you have other questions, please feel free to let me know at comment@orderplus.com
Place order through pay pal. Receive short 1 item. Subjects received poor than it look on internet. Request return money on short item. I got reply back after 3 week. Then said wait for 4 week to get money refund. After time went by. I open dispute in pay pal. Day after they send email. Ask me to close it and will refund money in 24 hours. I trust them and close. No thing happen event send several emails to them. Response. They know after close dispute. I can not re-open the case. SCAM!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I baught 7 items only 2 of them as been described but the rest is totally different.
I tried to contact them via email, tthey sent me back that they will contact me within 36 hours then no response until now. They deliberately want to waste my time so when they reply, they will say that after a month we can not return or exchange the item. I paid $158 for bunch of garbage.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
Do not order from these people. My items did not fit. I followed return instructions. They then lied to me and said I mailed my returns to the incorrect address. By the way they gave me the address to return mail items to. No they will not issue a refund and have kept my return item. Win Win for them bad for customer! CROOKS!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I was scammed out of 100.60. I never received my product nor a refund. Now I can't get in touch with anyone. Do not order anything from them.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
Order a dress through the website of the store, where I chose one that I liked a lot and after waiting for it to arrive, I realize that the design is a little different from the one I ordered, but I still liked it, no I wanted to return it because even though it was not the one I ordered it was not so ugly, so I decided to keep it...
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Initially, I had bought a few dressed off this site and was not unhappy with what I received. In fact, I receive many compliments on them. HOWEVER, I continued to buy and from there on out, what I received was nothing like what was shown on the site, I ordered some dress in a size Large and what I received was nothing more than tiny shirts. I complained to the company and they offered me a partial refund as a credit to purchase more off their site. I took the offer and again, received a tiny, extremely inferior, product. What they show and what you get are two entirely different items... ill fitting, cheap material and very poorly made. Don't waste your time or money! Go to a brick and mortar store so you can actually see what you are buying!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I order from this place by mistake. I thought I was ordering from another company and got them by mistake. I ordered through PayPal which was a joking in getting me my money back. The cloths are not what's in the picture. PayPal didn't even get me my money back on items I didn't receive. So if you want to throw money in the wind them this will be the place to do it. It's not a company these are people in CHINA who is are ripping you off.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
"Unfortunately these days shopping for anything nice let alone shoes and clothes is so hard to do when all the malls are so far away from where you live and they're really not worth going too. Fashionmia has given me life once again when it comes to shoes! And cloths. I am 55 soon to be 56 and I love so many styles of shoes and Fashionmia has everything. In a few weeks I will be ordering a few pair.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Previously i had a belief that online shopping is a fraud and the items received are not the ones which are actually told but than i came to this place, Fashionmia. I just want to give a thumbsup to them. They are offering the best quality of dresses and shoes and that too on a huge discount. I would love to place more orders on with them. They have the most fashionable items particularly the dresses and shoes. I urge everyone to give it a try.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
The Hot News of Today is that Fashion Mia is giving 70% off on it latest trends.The dresses, stuff, shoes, and clothes featured on this website are really hot, cheap, fashionable and are of the latest trends. The store is giving an unbelievable discounts on all of it offers up to 70
%. The Summer 2019 is at its peak and the latest trended summer dresses are available for you. The stuff available on this store is suitable for all the ages and for all the figures. I highly recommend this shopping store if you are going to buy the dresses for this summer.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
This store has good prices in its entire collection for ladies, if you have not visited yet this store are still in time to do so.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
First of all, I must thank to fashionmia.com for your great support along with your fast Response. When I found fashionmia.com, I was happy since they have wide varieties of clothing, and a great deal to choose from. I have so far, arranged three dresses (love their dresses). I like that some of their stuff seems unique. My arrangement always is dependent upon the time that I anticipate it to come they specify, and I am happy with that. So far, I don't have any problem with the inside, and no complaints. I give them props for being an international online store that's doing a great job; I typically hear a lot of complaints about online shops etc. My experience has been great so far and they also possess a very professional and helpful customer support group, which I appreciate. This one of my favorite places online to shop.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
If I could've given this company zero stars I would have. Iordered items in October 2018 and when they finally decided in JANUARY that they weren't in stock they offered me a credit on our next order. I needed the items in January so I declined that offer and asked for a refund. They said it would take 10-15 days. It's now May 2019 and we've still not seen our refund of $140.35. I placed the charge in dispute with my credit card company and FashionMia lied to them, too. In one of the many emails back and forth with this company I received this response..."To be honest, our refund system is really so slow but we can sure we never scam anyone and refund you finally." If you have to say that you don't scam people then you're a scammer. LIARS! THIEVES! SCAMMERS! Stay away if you value your time and money!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
Despite all the negative reviews concerning this services I came to understand that if you haven't give something a try don't just believe in what others are saying. Yeah, of a truth when I give FashionMia a try I came to experience an extraordinary customer service support, quality goods of the dresses and shoes I bought and with an amazing discount of price with a super fast delivery time. What a wonderful services, I proudly say thank you FashionMia for your superb delivery.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I was presented with an inconvenience with an order, specifically with some shoes ordered, but I had a problem with the size, so I communicated via chat with customer service where they kindly treated me solving the inconvenience, sending me back the shoes with the correct size.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I ordered items back in March 2019 and am still waiting for some of them. One item I was told couldn't be sent so they would issue a refund. That was on 18th March and I still haven't got it - it's now mid May! The items that have arrived are very poor quality and one even is completely unfinished. I wish I had never seen their advert because the stress of dealing with Wow Mia has been awful. My order wasn't honoured. The agreed refund was not issued. They either don't reply to emails or take weeks to reply, if they do reply that is, and nothing gets resolved. Then when you get a reply it's not in keeping with their terms and conditions, e.g. I was told I could keep the unfinished item, but still pay for it, and give it to someone as a present rather than return it! I have dealt with such an awful, rip off company in my life. I'm currently owed more than $140 of refund and was offered $20... who in their right mind would accept that? I will be seeking legal action as this is not acceptable.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I would like to thank you specially for your superb customer service. I ordered two jeans recently. But, unfortunately one had a very little damage. It is very sure actually it was a mistake. Because I'm a big customer of you. This was the first time I faced with a problem like that. Because, quality of your clothes are reliable. Otherwise I wiil not being with you until today.
However your staff were kind enough to refund for that dress as soon as I informed.
Thank you for your patience and fair service FashionMia. Waiting for next collection.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia