This is the worst item of clothing(quality wise) I've received from an online shop ever. It looks nothing like the picture advertised. I'm absolutely gutted that I wasted my money. I would rate this company has having no stars and really it should be shut down.
I simply never received my order. 10 days of being inundated with their junk e-mails and no mention of shipping my order.
Finally asked for my money back. At this point there's no use for the dress. I get some sort of 'wallet' where they will put my money and through some confusing process then they say they will refund my money in 15 - 25 working days.
It's clear they don't know how to do business in the USA. They're treating the customers with indifference. Nice words, but no care as to our needs and expectations when it comes to doing any transaction.
Have a blessed and fruitful day and best regards won't cut it, Madam.
Don't buy from these people.
Honestly the people there are so easy to work with but the shipment arrival time... sucks. I ordered since thanksgiving and still haven't received my package. If your a patient person go ahead and buy their products but do not expect them to come in less than a month.
This company must surely be stopped from promoting their clothing in UK.
The clothes are badly made copies in cheap fabric of the pictures on their advertisements and they keep promising me a refund if I wait for a little longer, some spurious reason given each time why they cannot refund immediately. I have waited too long for them to honour their obligations and now am trying to stop their presence in our country. It is sub standard merchandise and customer service is nothing short of criminal.
Fashionmia is a great company: variety of choices, excellent deals, superior customer service, fast shipping. All you need for great shopping with pleasant experience. I would recommend this website to everyone.
Cassie from customer service was communicating with me in very prompt and professional manner. I will shop again.
I ordered the dress from Fashion Mia which took more then a month to arrive and finally when I received it, I was disgust with the quality. I contacted them via email and received email after 8 days asking me so many question which is not even related to my complain about quality and delay in delivery. Still waiting for refund after 6 months. Stay away from this company as they are thieves. They will mislead you by showing beautiful pictures but their quality and customer service sucks.
The items shipped took 2-3 months. The quality was extremely cheap. Sizing was wrong. Stay away from these rip-off artists. Their business practices are unacceptable. For refunding you have to send the parcel, at your cost to China - good luck, it ever getting there. In other words, you will waste money twice.
Negative comments are blocked off their site - dishonesty is apparently their business mantra.
First time bought clothes from Fashionmia. Price is very good so anybody can afford it. Quality of cloths are very good.
One item is a little bit small due to size variance between China and UK, but service solve it out patiently. Will come back soon to buy more.
I have never seen anything this poorly made! They are scam artists! I ordered 7 outfits, not even one that is presentable, quality wise (they all looked great on Fashionmia's site with all those models). It is a fraud! Please don't fall into this trap as I did... I wasted $130. Clothing quality at Kmart beats Fashionmia by 100 times!
Another problem- they try every trick not to refund your money. They are crooks!
I never got my refund for clothing that was not sent to me for "no longer available"... I've been continually told "it's been refunded"... no. It hasn't. Don't make the products available to buy if you can't fulfill a shipment. The clothes I did receive look nothing like the pictures. The sizes are all completely incorrect, and half my clothes didn't show up yet I paid money for them. Don't trust this company. They don't know what they're doing, it's all a scam.
Customer service is ridiculous. I paid for the item back in October, had to go through a couple months of re-sending, non-receipt, and items being out of stock before they finally agreed to give me a refund. I was told that I'll be receiving a refund via my original payment method on 1/20. Now it's been almost an entire MONTH and I still have not yet received my money back. Fashionmia is a scam.
I have purchased from Fashion Mia few times. I got the product before the expected date.The colors are true as shown on their web site. I ordered different types of material and they were very good quality
If I could give a negative rating I would! I contacted customer service inquiring where my order was. I then received this ridiculous response requesting money vs providing any update on my order! Wish I would have read the reviews beforehand. While investigating further beware this company sells the same items under different names.
Dear Customer,
We wish to help you resolve the problem with your order, during check out you did not select Order Insurance. Which aid to process refund and delivery please pay the insurance today.
Kindly, Click Here to pay for your order insurance so that everything could be fixed.
Note:
If you have your order insurance, forward the receipt E-mail: *******@fashionmia.com
Please avoid late payment of Order Insurance cover.
Yours truly,
Customer Service
Mandy
FashionMia
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
The prices are cheap so are the materials. I am 5' 7" and wear size 8 in US sizes which is between M-L. Ordered about 9 dresses in XL and L from website only 2 fit, they are all in petite. Contacted customer service of course it will cost more to return than I actually paid. Looking for someone to donate these cheap poorly stitched imitation clothing to. Serious waste of time and money.
- First, you are ordering directly from China. Shipment comes from China, returns must go back to China. For returns you cannot ship via UPS, FEDEX, DHL-any expedited service.
- Secondly, refunds are impossible. They advise 10 to 20 days for a refund, but so far I've been waiting over two months and nothing.
- Thirdly, sizing is way wrong, as others have mentioned. I ordered according to my measurements, and nothing matched.
Although they make their website look very modern and hip, they are not, so beware!
This site is too good to be true. My whole order hasn't even arrived yet... it's been two months. The clothes do run small--when trying to exchange an item they told me i'd have to pay for shipping back to China and that i they would give me a "discount coupon or partial refund as a compensation, you can use it buy one fit item for you." (which I had to decipher based on the non-english person writing the email.) BUT their website states "Please contact with our customer service team before you return the product. And please send the product along with the product list which includes the product ID. A tracking NO. Of the returning parcel is required, we will deal with the product exchange or refund after we get your returning parcel." Nothing regarding a partial discount or coupon or the fact it's a pain in the rear to exchange or return. BTW their CONTACT page doesn't work (surprise).
I highly recommend websites ban them from advertising in the US.
It took 3 weeks to get my order. I just opened it up and the tops were pretty but very small. I ordered extra large after reviewing other people's complaints. The tops fit, but I don't know if they will when I wash them. They ARE pretty though, but no where near as loose fitting aa was advertised. If you get anything, make sure it's at least 2 sizes bigger than you take. They are from China and the people are most likely fitting these on their small bodies, not realizing that Americans are much larger than they are. Over all, I'd give them a C plus.
Do not order from this company. The clothing is worse than awful, wrinkled, incredibly small. I returned my items and have been arguing with them for 3 months to get my money refunded. They play nice and string you along like it's going to happen, but it never does.
Terrible mistake that I will never make again and I hope nobody else will either.
I have never written a review until now. People need to be warned about this company!
Recently I ordered two skater dresses from FashionMia. It took about three weeks for the order to arrive, but that was OK with me. The dresses look pretty and are like those pictured at the site, only the fabric seems a little bit different. Make sure to order two or even three sizes larger than you usually do, since their sizes are much smaller than the american ones (use the size chart published on the site of the particular dress you are going to buy, they differ from one dress to another). Overall, I am glad with the purchase. The customer service is OK too, just don't expect an immediate response.
One of my friend suggested me about this web site and her shopping experience. She told me many positive things. When i had a look over it then i found that this is the web site where i can buy my desired gifts clothing or designer clothing for my girlfriend and sister as well. Really this online store saved lot of money. I was just amazed by seeing such a good deals and outstanding offers.The delivery process was good, they shipped me dress within one week from the date of order. Quality of clothing was nice. Awesome experience with fashionmia.com. The price was really up to its marks with around 60% discount i got when i was shopping. Finally i say that this store was too good.
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMia has a rating of 2.1 stars from 2,864 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FashionMia most frequently mention credit card, poor quality and tracking number. FashionMia ranks 105th among Discount Clothing sites.
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