You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms.
You rated our customer service as bad.
Be warned, they now go by the name of Koalasnow.com. They are thieves and the coat I actually received almost 1 year later looked nothing like the photo. The embroidery that the jacket was supposed to have was instead laser-printed onto the fake velvet material. This is Halloween costume quality garbage with plastic buttons. Oh, and my great-grandma called... she wants her damn housecoat back.
My clothes never arrived and I've spend over two week trying to get a hold of anyone. When you reach out to them all they do is tell you to track the package. I went to 3 different usps and they all told me the company had another shipping party involved and they could not do anything because they didn't have it. I filed through my bank and I will post everywhere I can. This company is horrible
Without a doubt the worst clothes I've ordered online!
Purchased thru a FB ad for a company called Guyinn, who now claim to be going out of business. I'm attaching an image of their model pretending to wear these pants.
Ugly mustard yellow pants with literal plastic bag pockets and t-shirt thin material. The attached card suggests hand-wash only and drip dry, no kidding. I'd hate for them to melt in my dryer.
I was expecting a reasonable quality khaki but these aren't good enough to wear on a casual beach walk. Piss-poor stitching and construction, I didn't even bother trying them on. These are the kind of pants you'd use to paint a wall or clean out gutters. The quality is similar to those $5 Dollar Store buys. I can't stress it enough - THESE PANTS SUCK.
I'll definitely do more research the next time I purchase any clothing online.
Order at your own risk!
Dresses are so short they look like long tops! Ordered 4. Don't know what I was thinking. So disappointed. Not at all what they look like online. Some of the dresses don't even cover my butt. 1 dress looks like 1 arm is sewn on backwards. I'm 165cm tall and 60kgs. I ordered M according to the size chart. Can't find any website, return address or contact details. Don't waste your money buying these clothes.
Hahahahahahahahaha I spent more than $100 here two months ago and I was just a student trying to buy some decent clothes that I never had before and it turned out to be a scam. Their email address does NOT exist LOL so I can't even send an email to them tr. Seriously? I don't know if you guys would be happy to become rich by lying to people but those will all return to you in some way some day. Gosh so disgusted of these kind of people
I wish I had read the reviews before I placed an order. Sadly money gone and order never received. I have emailed requesting what has happened to my dress delivery. NO REPLY.
I will never order from my facebook feeds again. Expensive Lesson learned.
I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.
These FashionMia people are thieves. What you order is not what you receive, and they do not care as long as they have taken your money. Do not give them your money, please. I contacted them to complain about the trash that they sent me. They told me that I received what I ordered... that I may have been attracted by their photo-shopped pictures, but they sent me what I ordered. I still have this garbage in my house. I asked if I can send it back, they gave me a USA address and told me that it will cost me more money to return the product, that I would better stay with it. They are thieves.
Mia fashion are liars, thieves, I received the wrong order, sent back to them, they did not refund my money they the biggest lairs, fraud, looters, basters, lawless people from lawless country. Never contact them give your money to poor instead of placing an order
There good reviews are written by the people who either work for there company or have shares in there company they are also liars and decietful people
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
The dresses were garbage, very poor material and workmanship.
Sizes was all wrong, bought XL size but the actual thing is more like small.
Looked nothing like the photos on the website.
Wanted me to pay for the expensive shipping in order to return the goods for refund, or instead offered us store credit less than the value of the purchase.
This is the same as refusing to refund, whereas a good online store would have provided either a full refund or a prepaid postage to return the goods, especially when the goods are clearly faulty.
Awful customer experience, no one should ever buy from them again.
I purchased three items. So far after at over 6 weeks I have only received one of the three items and I am sorely disappointed. The picture on the web shows it being lined with a grey fleece. The actual product has no interior lining. It's just the reverse side of the fabric which looks terrible! Additionally, there are so many conditions on the returns that I doubt I will get my money back. I'm advising anyone I know not to purchase from this site!
They shipped the wrong size, one item had a broken zipper, many items was not received, no return packaging info, or address to send back to. They make it very difficult to return an item. Please stay away from this site. The pictures of the dresses are beautiful, but what you finally received is nothing like the picture.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I placed an order on January 2018 in FashionMia website and I received the partial shipment on march. There are still some items missing. I've been trying to contact customer service several times but no reply to the emails and no return phone calls. I want my refund at least. After my experience I would warn people not to order from FashionMia. They are cheating
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
First of all, I must thank to fashionmia.com for your great support along with your fast Response. When I found fashionmia.com, I was happy since they have wide varieties of clothing, and a great deal to choose from. I have so far, arranged three dresses (love their dresses). I like that some of their stuff seems unique. My arrangement always is dependent upon the time that I anticipate it to come they specify, and I am happy with that. So far, I don't have any problem with the inside, and no complaints. I give them props for being an international online store that's doing a great job; I typically hear a lot of complaints about online shops etc. My experience has been great so far and they also possess a very professional and helpful customer support group, which I appreciate. This one of my favorite places online to shop.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I bought two items at the same time from Instagram and the quality is beyond a joke. I took pictures, sent a video of what was clearly false advertising. The items took 5 weeks to come and then when I tried to send back on the day I received and was appalled they have refused. Products are cheaper than you would find down a market you have been warned!
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
Ordered an item 30 days ago, my first suspicion was the shipping status in the order confirmation didn't work... then - after 2 weeks we tried emailing - still no response. There is no customer service number that I can find to call listed anywhere... Spent over 100 dollars, probably gone for good. BEWARE this site!
At least they should have the decency to refund our monies if they can't deliver. Seemingly they have a standard response of "check your email" on this site yet when you send emails enquiring about your order they don't even respond. The last email from them was informing me that they've sent 1 dress. My $331 could have been used elsewhere and why say my order will reach me in 3 to 5 working days, it's annoying. I'll give them one thing though, that they are very good with their marketing on their website.
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your jamesonconsulting address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Their cloths are pretty but customer service is terrible. It took me more than 6 months and complaining to receive part of my order but never received everything I paid for. Don't buy from them again.
Dear Customer,
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com
FashionMia
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMia has a rating of 2.1 stars from 2,864 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FashionMia most frequently mention credit card, poor quality and tracking number. FashionMia ranks 105th among Discount Clothing sites.
Dear customer,
Thanks for your order on our website and really sorry for the inconvenience to you.
I have checked your order and sent an email to you, could you please check your inbox later?
If you have other questions, please feel free to let me know at comment@orderplus.com
Fashionmia