I ordered items back in March 2019 and am still waiting for some of them. One item I was told couldn't be sent so they would issue a refund. That was on 18th March and I still haven't got it - it's now mid May! The items that have arrived are very poor quality and one even is completely unfinished. I wish I had never seen their advert because the stress of dealing with Wow Mia has been awful. My order wasn't honoured. The agreed refund was not issued. They either don't reply to emails or take weeks to reply, if they do reply that is, and nothing gets resolved. Then when you get a reply it's not in keeping with their terms and conditions, e.g. I was told I could keep the unfinished item, but still pay for it, and give it to someone as a present rather than return it! I have dealt with such an awful, rip off company in my life. I'm currently owed more than $140 of refund and was offered $20... who in their right mind would accept that? I will be seeking legal action as this is not acceptable.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia