website thubmnail of EVINE
How would you rate EVINE?
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Illinois
1 review
1 helpful vote
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Best makeup ever!
February 27, 2016

I seriously have tried about 100 different makeup lines. The prices ranging from $5 to $65. Skinn cosmetics foundation is the best thing I've ever used. My search is finally over, thank god. I could list everything I love about it, but will just say that it's perfect for my skin. Im 62 and have age spot that I hate. I also have wrinkled under my eyes, not bad though. I've taken care of my skin. The foundation covers and conceals everything without looking like a mask. I almost cried when i realized it was what ive been looking for, exactly. So now, after 20 yrs of trying everything, I use ONLY skinn shampoo, skinn cosmetics and skinn skincare. Thank u Dimitri. You really do care and tell the truth about what u sell.

Date of experience: February 27, 2016
Illinois
3 reviews
47 helpful votes
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Saved Me Hundreds!
November 16, 2015

Just had to write this review as Evine with its six value pays and sale prices has allowed me to buy all my Xmas gifts and not go into Xmas debt!

Take time to explore the site. They have a good focus on helping consumers get quality merchandise at unbelievable values! Just want to make a shout out to Laura Duffek on Evine. She is an awesome spokesperson for Cozelle and Simmons. If you watch her on Evine you will get some if the best values ever.

I am a avid home shopping person as I believe in saving gas! Evine also saves you on shipping charges which is an added bonus. As we get into full Xmas mode, you will find so much to choose from on Evine. Don't pay high retail! Happy Holidays.

Date of experience: November 16, 2015
Rhode Island
6 reviews
1 helpful vote
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Good selection, easy returns, good pricing. Enough selection that you can choose, what best fits your requirements. Hosts explain the products, so you understand what it is your receiving and how to apply or usd it.

Date of experience: August 20, 2017
Ohio
1 review
2 helpful votes
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The Invicta Watch with a Metorite Dial is second to none. Swiss Watch Movement and an extremely comfortable strap makes this watch easy to wear everyday. Evine #657-642

Date of experience: October 30, 2018
California
5 reviews
5 helpful votes
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I have never been disappointed in the service, quality of goods or prices. Love the site and watch it daily online and on cable. My all time favorite, the service is on the level of Neiman Marcus, Love it.

Date of experience: October 29, 2015
Colorado
1 review
1 helpful vote
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No more clothes
October 13, 2017

I received 2 beautiful blouses and leggings as a gift from my daughter. The fit is perfect and the leggings are so very comfortable. However, after ONE time in the washing machine, following the care instructions on the tag, the tassel/ties shredded on each shirt! The tassel pieces were found on the bottom of the washer. I own quite a bit of clothing purchased through Evine, but WILL NOT be buying any more. Customer service won't help me because I didn't make the purchase. When my daughter calls all she gets is put on hold or transferred to other people, a big run around. Evine clothing isn't worth the money. Will shop elsewhere.

Date of experience: October 13, 2017
Illinois
1 review
7 helpful votes
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I bought it in dec 2016. It broke 4 months later. When I call evine. They said to call the warranty company. That's is Invicta in Salt Lake Utah. Lets just say so much for the 1 year warranty. It cost me $86.00 to get it fixed oh plus another $28.00 for ins. And shipping cost... so think Twice before you buy a Invicta watch.

Date of experience: August 22, 2017
Missouri
1 review
7 helpful votes
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Just dont give a $#*!
August 24, 2016

If you want to be jacked around when you get charged for the order & then never receive it and then call them 4 or more times & continue to get run around now more then a month waiting for product or refund shop here. Have stopped all auto-ships and will no longer be buying from them. They don't need me a good customer qvc & hsn welcomes me with open arms

Date of experience: August 24, 2016
Massachusetts
1 review
4 helpful votes
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Horrible!
February 17, 2017

Thieves! Their accounting is all over the place, makes no sense, doesn't add up, they close your account without telling you, all of a sudden you receive a collections notice, so you contact Evine, and all they have to say is sorry, we closed your account and can longer help you? So now I had to go through all my financial statements, and of course nothing adds up, and I paid actually more in total than what I owed... what?

Date of experience: February 17, 2017
New York
1 review
8 helpful votes
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Forgetaboutit!
October 17, 2015

I was a member for years. They lost a return but eventually found it and refunded me. Now they will not give me the value pays because of their error! Why do I stay- because Suzanne Sumers comes by at times! Try to get customer service - Ha

Date of experience: October 17, 2015
Texas
1 review
2 helpful votes
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Going Political?
March 4, 2017

I've noticed show hosts as well as models are all wearing white. Could this be in response to President Trumps address when all of the female democratic party wore white to represent the suffragette movement? Really? And wouldn't stand in honor of a fallen military hero? How petty and ridiculous. Evine, you may fool some of the people, but you don't fool me. I wouldn't use your products if they were given to me for free.

Date of experience: March 4, 2017
Florida
2 reviews
7 helpful votes
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Purchased a tv that had an extended two year warranty and could only be sent back up to 30 days... well turns out no extended warranty according to manufacture and within three months, tv would no longer turn on... it was an expensive 55 in uhd that i will be paying on for three years through financing and evine won't stand behind there tv advertisement despite so many calls, in fact Samsung told me it was a hoax!

Date of experience: December 1, 2017
Colorado
3 reviews
10 helpful votes
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I ordered a pair of shoes and a purse. I never received the items. I have been trying to get my money back and/or the item and get the run around. One department says they messed up the order and investigations will call me within 3 days or that they will send investigations a message. Investigations NEVER returns calls or messages. When you finally do get to speak with them, they say they have never received any messages from me or the 3 people I had spoken with. They are trying to charge me almost $200 for something I never received because they sent to wrong address. When I was finally able to speak with investigations today, they told me it was my fault and if it ever happens again, I will not get my money back. They were being gracious giving me my money back this time. HOW OUTRAGEOUS.

Date of experience: August 15, 2016
New Mexico
1 review
7 helpful votes
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Double billing
April 29, 2015

I have been a customer of shop hq for a number of years until now. Since it has changed to Evine it has been a nightmare to deal with. I agree with all the other reviews. I ordered an item and told the operator that I wanted to pay in full but instead she put it on value pay. When I found this out I called and paid it off and they are still the value payments out of my account, and don't even bother calling " Customer Service" they will not be any help.

Date of experience: April 29, 2015
Virginia
1 review
8 helpful votes
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Bought a phone from these people, agreed to flex pay and set it up on my credit card. My credit monitoring people alerted my that they did a hard inquiry that caused my credit score to drop. I have never applied for a credit card or any kind of credit from them. Never, Never again will I buy Anything from Evine If There was a Zero star button for your rating I would surely give it to you.

Date of experience: March 14, 2017
Texas
2 reviews
13 helpful votes
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I have bought much too much from Evine. The one thing that really bugs me is if you buy multiples of items with expensive shipping and handling, you have to pay full shipping and handling for each and every item in package. At first, I thought they sent each item individually but that is not so. If you charge $9 for the first item and I get 5, all are packaged in one box and I am sure it does not cost $45 to ship it to me.
Care about your customers. Don't be so very GREEDY!

Date of experience: June 9, 2017
Nevada
1 review
3 helpful votes
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Evine will not stand behind the products they sell. I purchased a purse in February and the strap broke in April. Evine didn't really could care less about solving the problem, i. E., repairing or replacing.

Date of experience: May 17, 2017
Wyoming
3 reviews
20 helpful votes
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Customer support is non existent. Have tried to contact customer support for 5 days. All I get is a recording or WE ARE CLOSED. Don't get taken for your hard earned money by these shysters. You will be sorry. I learned the hard way and don't want to see it happen to you. That's why I am taking the time to write this review. Check the internet to see all the other reviews. Lots of others have had the same experience. I wish I had never seen evine.com

Date of experience: March 5, 2015
Washington
1 review
12 helpful votes
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Customer Non-Service
March 17, 2015

The customer service is atrocious. I purchased a birthday gift for someone but neglected to put their address as the ship to address. I called to fix this within six hours of placing the order and was told that it already shipped so I could not make the change. Two days later, still having not received the tracking number I called again and was told by the representative that she would try to make the change for me and would call me back to let me know if she succeeded. She never called. I called a third time and was told that no change to the shipping address could be made until AFTER it shipped. Having been told 3 completely different things by 3 people I asked to speak to a supervisor. I was told she was not available and would call me back within 24 hours. No supervisor ever called. I will never order from them again.

Date of experience: March 17, 2015
Florida
1 review
7 helpful votes
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I ordered a mobile phone for my son Birthday. Phone never came in the box. I called Evine they told me i needed to open a Claim and wait more 7 days to get my refund. I told them if i could get another phone they said needed to charge me again. These people only care about themselves not the customers. Dont buy there you will regret it. Never again. Horrible

Date of experience: October 11, 2017

Overview

EVINE has a rating of 1.5 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EVINE most frequently mention customer service, value pay and credit card. EVINE ranks 672nd among Discount Shopping sites.

service
3
value
3
shipping
3
returns
3
quality
3