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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

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Canada
1 review
3 helpful votes
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I ordered an overcoat here for my Wifey
November 28, 2014

I ordered an overcoat here for my Wifey. Given as a present for her birthday last month. The fabric is great, and the overcoat is really well made, and the colour is nice. She looked great in it. Thank you so much Ericdress for the great service.

Date of experience: November 28, 2014
Minnesota
1 review
2 helpful votes
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I got my dress ordered for a Christmas party yesterday. I have checked it and ascertained that the dress fits me and besides it is well tailored. I ordered last 16th November. Thank you so much.

Date of experience: November 28, 2014
Hong Kong
2 reviews
5 helpful votes
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Ericdress makes buying shoes really simple, and they've got great prices as well. I've scoured the web for certain items and always found that ericdress offered the best deal, or equal pricing, and so I now trust them and don't even bother looking around. When I've had a return it's been without issue..

Date of experience: November 28, 2014
Hong Kong
1 review
4 helpful votes
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:). I've got my jacket, vary happy with it, thanks! Will shop again here!

Date of experience: November 28, 2014
Lithuania
2 reviews
6 helpful votes
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Good and courteous customer service. Thank you. Just got delivery of the ordered wedding dress. Thank you. Again, Prompt efficient service the dress is as described and lovely. I am pleased -a satisfied customer keep up the good service.

Date of experience: November 28, 2014
California
1 review
3 helpful votes
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I wanna say"thanks" for ericdress!
November 28, 2014

I wanna say"thanks" for ericdress! Some of my clothes in my wardrobe are from there. Very great and I love all of them!

Date of experience: November 28, 2014
Japan
2 reviews
4 helpful votes
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I wanted a Michael Kors bag as a birthday present for myself and unfortunately the American shop didn't stock the style I want. After extensive research, I came across ericdress. The bag I got is of good quality and I will surely recommend toi anyone else.

Date of experience: November 27, 2014
California
1 review
3 helpful votes
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I love, love, love this store!
November 26, 2014

I love, love, love this store! Great website.

There are so many cool patterns and styles of dresses. Great products – and they're all really well made and high quality. The dresses themselves are very well priced.

Date of experience: November 26, 2014
California
1 review
2 helpful votes
Follow Ingrid C.
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I recently discovered this amazing online boutique for awesome clothing at insanely low prices compared to other stores! They stock similar styles but at the fraction of the price!

Their shipping times are excellent, received in 3 business day. Shipping is free also so that's a huge bonus! My dresses arrived fine and I would definitely be back, love love love.

I'd recommend this website, it's so easy to browse and they honestly have the best customer service - you can see it on their Facebook responses.

Date of experience: November 26, 2014
California
2 reviews
4 helpful votes
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I have got my dress :). it was great value and I'm pleased with the purchase as it arrived in 2 business days and the quality is good for the price.

I love browsing the site for cool clothes at super low prices - even their newly stocked items are cheaper compared to Beginning Boutique, etc. They also update their stock a lot so that's good too.

Date of experience: November 26, 2014
California
2 reviews
6 helpful votes
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Thanks very much for that very special Dress. I ordered customized dress and it fits very good. I order alot and i am always very happy. Fast delivery also. Would recommend it for sure...

Date of experience: November 26, 2014
California
2 reviews
3 helpful votes
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I've never shopped at Ericdress before but they were having a free shipping promo and because I love free shipping promos so much I decided to visit the site and make an order!
I have got my dress yesterday and it fits me very well. Will come back to shop again soon.

Date of experience: November 26, 2014
KR
1 review
4 helpful votes
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Purchased a handbag from the website as I had already seen it in store.
Seamless process of browsing products, checkout and payment.

Product was delivered within timeframe. Their point of difference compared to other online stores is the presenmtation of their products upon customer receipt, which makes everything perfect.

Date of experience: November 26, 2014
France
2 reviews
5 helpful votes
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My dress is awesome
November 25, 2014

My dress is awesome. I received it early today. And it was packed so well. This dress is just my type. I like it very much. Can't wait for my wedding day!

Date of experience: November 25, 2014
California
1 review
4 helpful votes
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Great to deal with!
November 25, 2014

Great to deal with! I bought a dress and a handbag on Ericdress at the lowest price I've yet seen. Ordered on last week and delivered this Monday. Spoke with Customer Service on the 'phone and they were efficient and helpful.

Date of experience: November 25, 2014
California
1 review
5 helpful votes
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Umm..
November 25, 2014

Umm., Ericdress is a new site, which is famous among young girls. There the customer service is good, and shipping occurred within the week and I got what I pay for. I would recommend these for younger girls, who love beauty and pay much attention to their dressing.

Date of experience: November 25, 2014
Utah
1 review
6 helpful votes
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Brougt a pair of leather shoes for 45$, Well packed, and receive after a week. Everything run flawlessly. The shoes is made in china, the quality is good. And it is situable for my age. Well done!

Date of experience: November 25, 2014
Japan
1 review
7 helpful votes
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This is another store when the physical shop isn't always that easy to get into. Online store means you get access to the Ericdress you know and love. I have already got my new dress and it seems that everything is fine. I would shop again at this site, next sale/ promotion they have I plan to l purchase more items here..

Date of experience: November 25, 2014
California
1 review
8 helpful votes
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I ordered two beautiful dress for my niece that were on sale. The prices were great, the discounts were ones you don't find in stores. The postage did take a little while because it was shipped from overseas, anyway, everything is fine.

Date of experience: November 24, 2014
Japan
1 review
8 helpful votes
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I bought a dress and jacket fromhere on Friday and they arrived safely today. I like browsing their site for clothes and the sale section is just wonderful - so many bargains to be had!

Shipping was express and free for my order as it was more than $50. The quality of the clothes isn't too bad, especially if you pay sale price though full price is quite cheap anyway.

Date of experience: November 24, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom