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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I ordered an overcoat here for my Wifey. Given as a present for her birthday last month. The fabric is great, and the overcoat is really well made, and the colour is nice. She looked great in it. Thank you so much Ericdress for the great service.
I got my dress ordered for a Christmas party yesterday. I have checked it and ascertained that the dress fits me and besides it is well tailored. I ordered last 16th November. Thank you so much.
Ericdress makes buying shoes really simple, and they've got great prices as well. I've scoured the web for certain items and always found that ericdress offered the best deal, or equal pricing, and so I now trust them and don't even bother looking around. When I've had a return it's been without issue..
:). I've got my jacket, vary happy with it, thanks! Will shop again here!
Good and courteous customer service. Thank you. Just got delivery of the ordered wedding dress. Thank you. Again, Prompt efficient service the dress is as described and lovely. I am pleased -a satisfied customer keep up the good service.
I wanna say"thanks" for ericdress! Some of my clothes in my wardrobe are from there. Very great and I love all of them!
I wanted a Michael Kors bag as a birthday present for myself and unfortunately the American shop didn't stock the style I want. After extensive research, I came across ericdress. The bag I got is of good quality and I will surely recommend toi anyone else.
I love, love, love this store! Great website.
There are so many cool patterns and styles of dresses. Great products – and they're all really well made and high quality. The dresses themselves are very well priced.
I recently discovered this amazing online boutique for awesome clothing at insanely low prices compared to other stores! They stock similar styles but at the fraction of the price!
Their shipping times are excellent, received in 3 business day. Shipping is free also so that's a huge bonus! My dresses arrived fine and I would definitely be back, love love love.
I'd recommend this website, it's so easy to browse and they honestly have the best customer service - you can see it on their Facebook responses.
I have got my dress :). it was great value and I'm pleased with the purchase as it arrived in 2 business days and the quality is good for the price.
I love browsing the site for cool clothes at super low prices - even their newly stocked items are cheaper compared to Beginning Boutique, etc. They also update their stock a lot so that's good too.
Thanks very much for that very special Dress. I ordered customized dress and it fits very good. I order alot and i am always very happy. Fast delivery also. Would recommend it for sure...
I've never shopped at Ericdress before but they were having a free shipping promo and because I love free shipping promos so much I decided to visit the site and make an order!
I have got my dress yesterday and it fits me very well. Will come back to shop again soon.
Purchased a handbag from the website as I had already seen it in store.
Seamless process of browsing products, checkout and payment.
Product was delivered within timeframe. Their point of difference compared to other online stores is the presenmtation of their products upon customer receipt, which makes everything perfect.
My dress is awesome. I received it early today. And it was packed so well. This dress is just my type. I like it very much. Can't wait for my wedding day!
Great to deal with! I bought a dress and a handbag on Ericdress at the lowest price I've yet seen. Ordered on last week and delivered this Monday. Spoke with Customer Service on the 'phone and they were efficient and helpful.
Umm., Ericdress is a new site, which is famous among young girls. There the customer service is good, and shipping occurred within the week and I got what I pay for. I would recommend these for younger girls, who love beauty and pay much attention to their dressing.
Brougt a pair of leather shoes for 45$, Well packed, and receive after a week. Everything run flawlessly. The shoes is made in china, the quality is good. And it is situable for my age. Well done!
This is another store when the physical shop isn't always that easy to get into. Online store means you get access to the Ericdress you know and love. I have already got my new dress and it seems that everything is fine. I would shop again at this site, next sale/ promotion they have I plan to l purchase more items here..
I ordered two beautiful dress for my niece that were on sale. The prices were great, the discounts were ones you don't find in stores. The postage did take a little while because it was shipped from overseas, anyway, everything is fine.
I bought a dress and jacket fromhere on Friday and they arrived safely today. I like browsing their site for clothes and the sale section is just wonderful - so many bargains to be had!
Shipping was express and free for my order as it was more than $50. The quality of the clothes isn't too bad, especially if you pay sale price though full price is quite cheap anyway.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...