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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

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Hong Kong
2 reviews
2 helpful votes
Follow Monica H.
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I was very pleased with my order. My dress was shipped promptly and received in great condition. I have no complaints.

Date of experience: December 8, 2014
Hong Kong
2 reviews
4 helpful votes
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I received my order and I am very happy with it :) So thanks again, keep up the good work, I will recommend you.

Date of experience: December 8, 2014
Thailand
2 reviews
2 helpful votes
Follow Elvira N.
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Thank you for my Tall Outdoor shoes, they are absolutely beautiful shoes, so very comfortable, and look fantastic, it took 6 days from ordering to delivery. Your service is excellent once again - thank you.

Date of experience: December 8, 2014
Canada
2 reviews
3 helpful votes
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FAST SHIPPING!
December 7, 2014

FAST SHIPPING! Great service! I received my dress in just 2 days! Perfect dress for my birthday! I love it, got great compliments from my family and friends, I told them its from tbdress, they will surely visit this site and order their dresses here!

Date of experience: December 7, 2014
Hong Kong
2 reviews
3 helpful votes
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I love the green gradient with embroidered flowers at the shoulder, it is so pretty! The back of the cardigan is ruched and shorter which gives it a low-high effect.

Date of experience: December 7, 2014
Hong Kong
1 review
1 helpful vote
Follow Enid H.
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The colour and the fit of the dress was as shown in it's description. I was very pleased with how it looked, and the length.

Date of experience: December 7, 2014
Michigan
1 review
0 helpful votes
Follow Knych K.
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I received order#******* today. It was ordered on 11/16/14. I PAID for three scarves and received only one. Needless to say, I am upset.

Date of experience: December 5, 2014
ericdress e. EricDress Rep
over a year old

Dear Kynch,
Thanks for your review.
We have checked your order and your items have been dispatched. LN570787985CN and LN572012228CN are the tracking numbers. Please be patient and we believe that you will get your order within these days. Any other questions, please feel free to email us at: reviews@ericdress.com or service@ericdress.com.
Have a nice day!

Ericdress Team

KR
2 reviews
2 helpful votes
Follow Hedda D.
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I really love my coat, excellent price, and you get a good quality for it. The look is exactly as the picture and it fits beautifully. I do wish the belt would be attached to the coat. But this is not a deal breaker at all. The shipping and processing was fast.

Date of experience: December 5, 2014
KR
1 review
0 helpful votes
Follow Ella M.
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Un peu decu de ma commande car bcp trop petite maldré la bonne taille, du coup je m en sert comme tee shirt, et pas de frais supplementaire!

Date of experience: December 5, 2014
KR
2 reviews
4 helpful votes
Follow Alberta O.
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My boots fit just perfectly and I don't want to take them off. So happy to see such a well made product. Keep up the good work it's a credit to all involved. Thanks. Write your review to help others learn about this online business

Date of experience: December 5, 2014
Hong Kong
1 review
0 helpful votes
Follow Hedy L.
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Very nice dress compare to the price, very elegant top, most of my friends like it,, i will recommend this to my friends. Alsomy niece requested one and i gave her the link to do that,,,,,,,,,,,,,,,,

Date of experience: December 5, 2014
Hong Kong
2 reviews
3 helpful votes
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Thank you thank you thank you
December 5, 2014

Thank you thank you thank you. I have bought this dress for my girlfriend and she is really really happy with her dress, the packaging was amazing all in it own box wrapped up gorgeous. I am also very happy with it. The colour was exactly what she wanted detailing is amazing on it as well. Shipping was amazing and being able to follow it all the way to my house was even better.
Thank you again

Date of experience: December 5, 2014
KR
1 review
0 helpful votes
Follow Annabelle S.
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Finding it exceptionally hard to get out of my new boots... Absolutely love them, and have already passed your website on to a bunch of my friends. Very pleased.

Date of experience: December 4, 2014
KR
2 reviews
3 helpful votes
Follow Nydia C.
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Last month I ordered a dress from Ericdress. At the last minute I decided that I wanted a different dress than I had ordered. The employee said that it would take extra time, but I did not. The employee said she would do her best dress on time with me in the Korea. I was very nervous if my dress would be there on time. My dress was even four days earlier than expected, I was very happy. The dress is really fantastic and very beautiful. I got married yesterday and it was a great day. I want to thank ericdress for the beautiful dress and for customer service.

Date of experience: December 4, 2014
Hong Kong
1 review
3 helpful votes
Follow Teresa W.
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Got my lovely boots today! Best customer service received in a long time, super quick! Thank you very much once again.

Date of experience: December 4, 2014
Hong Kong
2 reviews
0 helpful votes
Follow Kristin M.
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I was so pleased with the quality when I recieved my dress! The processing and delivery time was quicker than I expected as well. I will be recommending you guys a lot! Thank you for coming through for me when I needed a miracle to happen.

Date of experience: December 4, 2014
GB
2 reviews
2 helpful votes
Follow Jacqueline S.
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I abosutely love this dress, The quality is amazing i got this dress in red and the colour was beautiful. It was very fast shipping it arrived like in a few days. Defintely recoommend this website and will defintely be reprurchasing on this website. Thank you Ericdress. It also fits perfectly!

Date of experience: December 4, 2014
Hong Kong
2 reviews
3 helpful votes
Follow Daphne F.
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Well what can I say...
December 4, 2014

Well what can I say... Just thrilled with my boots, so have now ordered a pair for my boyfriend. Great to have a Aussie made product.

Date of experience: December 4, 2014
Hong Kong
2 reviews
2 helpful votes
Follow Winni M.
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I love my Favor Tin
December 4, 2014

I love my Favor Tin.
The shape is very lovely!
Also, Ericdress made sure I received my order quickly.
Great Customer Service, beautiful product, and quick delivery!

Date of experience: December 4, 2014
Hong Kong
2 reviews
2 helpful votes
Follow Sabina B.
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From the time I tried my dress on to the time of my event, I was totally in Love with my dress... It fitted perfectly there were not alterations needed... I LOVE MY DRESS.,

Date of experience: December 4, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom