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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I love red so much, but it is a little hard to find such a red dress in our local shops, and their prices are too expensive, a little high for me. But fortunately I found your site and you are so kind to offer me this nice dress at this price, thanks a lot
My dress was so beautiful when I received it. It was made beautifully and it looked right. I ordered it in Orange and it turned out orange, It is so gorgeous!. It was just a bit long, as I ordered a size 4 instead of a custom size to save money, but that is an easy fix and I am very happy with it!
It fits perfectly and there is no need for alterations except for the small bit of length! I can wait to wear this to my High School Formal!
I received my boots only days after ordering. I absolutely love them. The quality, comfort and warm is beautiful. Thank you. I have just ordered my sisiter a pair too. Totally recommend you to everyone. "
The lace on the top of the dress was so beautiful.
I love the item which is made of lace.
Most of my dresses were made of lace.
The price of the dress was also reasonable.
Love your site!
My dress arrived very quickly, was exactly how it looked in the picture online and fitted like a glove. I have some wonderful photos and memories created thanks to the great seamstresses at Ericdress. Thank you so very much
Your quality of dresses and customer service I give a A+!
I will recommend your website to my other friends.
Thank you very much again. Besides, it is my first time to buy things online and it is great.
Recieved my boots and WOW! They are exactly as described. Thanks for a swift transaction. I have never, ever, had a pair of boots that are so beautifully made and so so comfortable. They are FANTASTIC!
Quality fabric. I would have loved to wear the sleeves both below the shoulder tip and slightly above the shoulder tip but it wears and lays best as seen in image. Excellent fit. I ordered a size 2 and needed no alterations. Love it and I received it a couple days earlier than expected. I look forward to "event day"!
I have received my beautiful custom made dress. I was amazed at the professional service I received from your staff. It helped me a lot. Your staff were so kind. I count on this dress at the prom.
Fabulous fit, awesome price and delivery was no fuss and efficient. I purchased the burnt orange dress and wore it with black and white which was stunning...
Je suis contente d avoir cette robe de soirée. Elle est magique. Je suis pleine de confiance pour la soirée de l'entreprise.
I am so excited that the dress really fits me well. I am going to attend my sister's wedding and i think i would be glamorous by wearing this dress on. I really appreciate your effort.
Porté cette robe pour mon mariage. Ils font exactement ce qu'ils prétendent. Je suis en mesure de suivre la robe, il est arrivé à l'heure et équipé comme un rêve.
I order an 1x jacket and it was so small my eight year old could not fit in it... beware of their sizes and they won't refund your money,
My dress was absolutely fabulous! Beautifully handcrafted! One of the best dresses I have worn. I would highly recommend this dress. The measurements for this dress were perfect and it looks awesome with high heels.
Aussi bien, avec une couche de tissu confortable, noeud papillon est très joli, la qualité est aussi bonne
I am glad to tell you that I have received my dress and I am pleased with it. The workmanship is exquisite and the quality is also great. I like the appliques and the ankle length. Thank you.
" I just received my new boots after less than a week after I ordered them. That's fantastic and do I have to say that they fit perfect. :) Thanks! "
The dress is absolutely gorgeous and fits like a glove. We are thrilled and will definitely be ordering more. Could not be happier with our decision to choose Ericdress.
" You guys rock, you have provided prompt and effecient service from my first contact with you. I will definately refer you to my friends and family.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team