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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

We monitor reviews for authenticity

Canada
2 reviews
2 helpful votes
Follow Sally C.
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I love red so much, but it is a little hard to find such a red dress in our local shops, and their prices are too expensive, a little high for me. But fortunately I found your site and you are so kind to offer me this nice dress at this price, thanks a lot

Date of experience: December 3, 2014
Hong Kong
2 reviews
2 helpful votes
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My dress was so beautiful when I received it. It was made beautifully and it looked right. I ordered it in Orange and it turned out orange, It is so gorgeous!. It was just a bit long, as I ordered a size 4 instead of a custom size to save money, but that is an easy fix and I am very happy with it!

It fits perfectly and there is no need for alterations except for the small bit of length! I can wait to wear this to my High School Formal!

Date of experience: December 3, 2014
China
2 reviews
5 helpful votes
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I received my boots only days after ordering. I absolutely love them. The quality, comfort and warm is beautiful. Thank you. I have just ordered my sisiter a pair too. Totally recommend you to everyone. "

Date of experience: December 3, 2014
Singapore
2 reviews
3 helpful votes
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The lace on the top of the dress was so beautiful.
I love the item which is made of lace.
Most of my dresses were made of lace.
The price of the dress was also reasonable.
Love your site!

Date of experience: December 3, 2014
Virginia
3 reviews
3 helpful votes
Follow Rosalind E.
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My dress arrived very quickly, was exactly how it looked in the picture online and fitted like a glove. I have some wonderful photos and memories created thanks to the great seamstresses at Ericdress. Thank you so very much

Date of experience: December 3, 2014
Germany
1 review
2 helpful votes
Follow Meredith A.
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Your quality of dresses and customer service I give a A+!

I will recommend your website to my other friends.

Thank you very much again. Besides, it is my first time to buy things online and it is great.

Date of experience: December 3, 2014
Germany
2 reviews
5 helpful votes
Follow June Z.
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Recieved my boots and WOW!
December 3, 2014

Recieved my boots and WOW! They are exactly as described. Thanks for a swift transaction. I have never, ever, had a pair of boots that are so beautifully made and so so comfortable. They are FANTASTIC!

Date of experience: December 3, 2014
Japan
2 reviews
2 helpful votes
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Quality fabric
December 3, 2014

Quality fabric. I would have loved to wear the sleeves both below the shoulder tip and slightly above the shoulder tip but it wears and lays best as seen in image. Excellent fit. I ordered a size 2 and needed no alterations. Love it and I received it a couple days earlier than expected. I look forward to "event day"!

Date of experience: December 3, 2014
Japan
2 reviews
5 helpful votes
Follow Gustave R.
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I have received my beautiful custom made dress. I was amazed at the professional service I received from your staff. It helped me a lot. Your staff were so kind. I count on this dress at the prom.

Date of experience: December 3, 2014
Japan
2 reviews
4 helpful votes
Follow Dana Y.
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Fabulous fit, awesome price and delivery was no fuss and efficient. I purchased the burnt orange dress and wore it with black and white which was stunning...

Date of experience: December 3, 2014
Japan
2 reviews
3 helpful votes
Follow Martina F.
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Je suis contente d avoir cette robe de soirée. Elle est magique. Je suis pleine de confiance pour la soirée de l'entreprise.

Date of experience: December 3, 2014
California
1 review
1 helpful vote
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I am so excited that the dress really fits me well. I am going to attend my sister's wedding and i think i would be glamorous by wearing this dress on. I really appreciate your effort.

Date of experience: December 2, 2014
California
2 reviews
3 helpful votes
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Porté cette robe pour mon mariage
December 2, 2014

Porté cette robe pour mon mariage. Ils font exactement ce qu'ils prétendent. Je suis en mesure de suivre la robe, il est arrivé à l'heure et équipé comme un rêve.

Date of experience: December 2, 2014
Texas
4 reviews
10 helpful votes
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I order an 1x jacket and it was so small my eight year old could not fit in it... beware of their sizes and they won't refund your money,

Date of experience: December 2, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

California
2 reviews
5 helpful votes
Follow June J.
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My dress was absolutely fabulous!
December 2, 2014

My dress was absolutely fabulous! Beautifully handcrafted! One of the best dresses I have worn. I would highly recommend this dress. The measurements for this dress were perfect and it looks awesome with high heels.

Date of experience: December 2, 2014
Japan
2 reviews
5 helpful votes
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Aussi bien, avec une couche de tissu confortable, noeud papillon est très joli, la qualité est aussi bonne

Date of experience: December 2, 2014
Japan
1 review
1 helpful vote
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I am glad to tell you that I have received my dress and I am pleased with it. The workmanship is exquisite and the quality is also great. I like the appliques and the ankle length. Thank you.

Date of experience: December 2, 2014
California
2 reviews
5 helpful votes
Follow Regina A.
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" I just received my new boots after less than a week after I ordered them. That's fantastic and do I have to say that they fit perfect. :) Thanks! "

Date of experience: December 2, 2014
California
2 reviews
4 helpful votes
Follow Phyllis T.
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The dress is absolutely gorgeous and fits like a glove. We are thrilled and will definitely be ordering more. Could not be happier with our decision to choose Ericdress.

Date of experience: December 2, 2014
Japan
1 review
2 helpful votes
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" You guys rock, you have provided prompt and effecient service from my first contact with you. I will definately refer you to my friends and family.

Date of experience: December 2, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom