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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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Hello! I just wanted to thank you for the boots. I couldn't believed my eyes, they are really fantastic. Thanks, Thanks, Thanks!
Just wanted to leave you some feedback. My shoes were delivered so quickly, I was very impressed how fast you despatched them, thankyou. The shoes are fantastic and very comfortable. I never want to take them off! Thank you xx
My dress is really really BEAUTIFUL AND SEXY, it makes my curves look beautiful. Im very pleased. Thankyou!
Excellent tailoring and material. I ordered different styles but same color and the color matched exactly for all of them. Perfect.
I love love this dress, got it in daffodil as my bridesmaid dress... got it within a week with expedited shipping. I will post a picture after the wedding.
Thanks ericdress!
Exactly what I wanted! Well made and half the price of dress shops! Thanks!
I love my cotton sheath dress with long sleeve and round neck. It looks superb in this combination with plain round neck. I wore a small piece of jewelry and I looked simply beautiful. The cotton fabric is very cool.
Absolutely beautiful dress! My dress fits nicely exactly according to measurements.In addition, the customer services are thorough and quick to respond. They made sure I had resolution to any questions I had regarding my order. Thank you!
They have very bad customers service
I paid them cause I Seen many good review
They keep on sending me to pay my order and after payment no one will reply you
And after 3 days from payment they still asking me if I paid my order and the data of payment and I sent it already before 3 days, they take full day to reply one question even u sent them in same time they message you
My order I should receive it in 8 days now 3 days left and they still asking Me payment
Just to say thanks for my order. Fit perfectly. Excellent service. Will be recommending you to my friends.
What a beautiful dress for my flower girls! I ordered 2 in ivory with the clover green sash. The dresses are fully lined with a hidden zipper. The sash is sewn on the dress around the waist but they also sent a second one which you can use to make the bow in the picture. The dress came heavier than I expected it to be but it looks so light and summery! They have to be shortened of course but I can do that myself. I am very very pleased with the quality and the service and I will recommend this site to all my friends and family.
My hoodie is adorable. Love the buttons. Only problem is, it doesn't look like it does on this cute tiny little model. It looks long and it is not. It is short.
L have received all my goods and l am so much happy that the goods came in time. Lf l have to rate you, l will give you excellent. It's nice doing business with you.
Thank you and have a good day.
I've got my top and that is the best top I have ever owned, fits well, washes well. Value for money also.
My dress is as beautiful as advertised, it's excellent quality. I ordered it in Ivory and used the custom measurement option. I followed religiously all the rules given on ericdress for measuring myself.
Fantastic dresses, I was a little worried buying online but I love my bridesmaid dresses and now we have added a 5th maid I am about to buy her dress fingers crossed it arrives in time to :D
Thank you for great product looking forward for my next product
Recently i ordered a product online and unfortunately did not go well... im trying to get my money back and they won't refund, i have bein switching emails back and forth and can't seem to understand why is it so hard to get a refund... very dissappointed... if any one can help me or suggestions please send me email. At: *******@yahoo.com
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team
Oh! What a beautiful gown! It took my breath away. It was made so well. I wish I could tell the manufacturer how pleased I am. The dress fit perfect. I only need to get it shortened. I'm very, very happy with it!
The dress is of high quality and very beautiful. I would recommend to order at least one waist size larger because it comes out very small. I assume this is because the material has multiple/thick layers taking up lots of space and room to breathe. It is slightly too small for me but I can still wear it.
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team