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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

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California
2 reviews
2 helpful votes
Follow Sigrid P.
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I purchased 2 pairs of shoes at more than 20% off. This was in their promotion sale. As both pairs were less than $100 I had to pay shipping of $10. I received my order in 5 business days. Website easy to use, all in all a very smooth transaction. No refunds allowed on sale items, only exchange or credit notes.

Date of experience: December 15, 2014
Canada
2 reviews
2 helpful votes
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It is a store were you can buy almost everything that you wish at incredible prizes easy to use and with all the confidence that you will receive your items in a easy and fast way.

Date of experience: December 15, 2014
Belgium
2 reviews
2 helpful votes
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It was un excellent item would recommend, i had paid 28 euros so do ur calculation based on this. Product high quality nice my partner loves it. Material a + tailored well too bought more item hope they will be good too

Date of experience: December 15, 2014
Germany
2 reviews
2 helpful votes
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I used this website for the first time
December 15, 2014

I used this website for the first time. It has many products to choose from and the prices are very reasonable. I will be buying from ericdress soon/

Date of experience: December 15, 2014
Austria
2 reviews
2 helpful votes
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I wanna say that ericdress is great, fast e-shop. I buy from them for several times and i have not any purchase that is not as i expect. Thank's

Date of experience: December 15, 2014
Canada
2 reviews
2 helpful votes
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From my experience, I wanna say that Ericdress actually has good service and that's beyond my discription.

Date of experience: December 15, 2014
Serbia
2 reviews
2 helpful votes
Follow Audrey H.
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My dress was delivered earlier than I expected in good condition. It looked exactly the same as what was displayed. I will surely recommend ericdress anyway anytime

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
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Bonne produit je suis très content de mon achat, très bon rapport qualité prix, je le recommande

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
Follow Novia E.
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It seems that ericdress has a good variety of dresses I shop online. I have been waiting 3 days to get my new dress. When the package got my home, I was excited by the fast delivery. The quality is fine. So far everything is good.

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
Follow Esther W.
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Hi, here, I am very happy to share that I have got my new jacket anmd everything is fine.The color of the jacket is lighter than the picture I saw from the site, but its beautiful.

Date of experience: December 15, 2014
Georgia
2 reviews
2 helpful votes
Follow Bonnie B.
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I have never had a bad experience ordering from this site. Orders always arrive on time with no problems and the website has great deals.

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
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I have made two purchases on ericdress.com and no problems encountered. Both items (a pair of shoes and a business style dress) were as described and arrived on time. Not cheap but not too expensive so I'm happy to recommend.

Date of experience: December 15, 2014
Saudi Arabia
2 reviews
2 helpful votes
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I had seven bridemaids for my wedding each of their dresses were customized to fit their body types. I loved the material used to make them look alike and comfy. I am also happy that I now have a wife through a successful wedding Great site indeed.

Date of experience: December 14, 2014
Florida
2 reviews
2 helpful votes
Follow Elvira G.
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Although am a gay, I do also shop here coz some stuff fits me. The reasons I do so is to minimize discrimination shopping in the mall. Back in my country unisex are respected but here! Thanks to Ericdress. I could not have had any other better experience elsewhere. I am confident also with the process because they always make me satisfied.

Date of experience: December 14, 2014
New York
2 reviews
2 helpful votes
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I did not know that it was possible to get stiletto shoes. After looking at different designs in this site, the flower high heels got my attention and I went ahead to order them. I got them in no time since they were already made. Lovely customer service must also be applauded.

Date of experience: December 14, 2014
Canada
1 review
1 helpful vote
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We ordered and paid for 5 items.One item valued at $79 was delivered last week with a additional cost of $38 for delivery.The other 4 items have not been shipped and when I contacted them they said they were sorry about the delivery price and would I like to see what was new on sale. They are avoiding the other 4 items and asking me if I want to buy more.

Date of experience: December 13, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

California
1 review
1 helpful vote
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Horrible!
December 12, 2014

Horrible! DO NOT order from this place. I just received my dress and its very poorly made. I should have read the reviews before ordering with them.

Date of experience: December 12, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Ireland
1 review
3 helpful votes
Follow Dominic A.
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Very, very beautiful bag indeed
December 12, 2014

Very, very beautiful bag indeed. I ordered it in pure leather and it is stunning! I was a little scared at first, but when I opened the delivery today, my eyes lit up! I'm a very happy with the service I got. Cheers Ericdress.

Date of experience: December 12, 2014
Austria
2 reviews
0 helpful votes
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One of the most awaited event was my 20th birthday. My mom allowed me to choose the dress that I really liked. My event was fast approaching and it really gave me a hard time. I talked to someone at tbdress if she could ship the Sherri hill dress immediately. Surprisingly, it arrived on 2 weeks before my wear date. You are so Super tbdress!

Date of experience: December 12, 2014
France
2 reviews
2 helpful votes
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This is just a simple way to say Thank you for the great customer care service, fast delivery and altering my dress. The price was also greatly discounted.

Date of experience: December 12, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom