website thubmnail of EricDress

EricDressReviews 1,759

2.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EricDress?
grey star
grey star
grey star
grey star
grey star

EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

We monitor reviews for authenticity

Kenya
1 review
0 helpful votes
Follow shaniz l.
Unfollow shaniz l.
Send Message
Share Review
Report Review

Just a quick note to thank you for the quick delivery of my dress. I ordered a prom and it was delivered to Ireland within the week. I'm also delighted with the quality of the dress & glad to say it fits like a glove! Thanks again.

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
Follow Stacey F.
Unfollow Stacey F.
Send Message
Share Review
Report Review

" My boots arrived last friday and they're amazing, beautiful and comfortable, and arrived in one piece, safe and sound. I've recommended your site to everyone I know. Thanks ever so much! "

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
Follow Riva P.
Unfollow Riva P.
Send Message
Share Review
Report Review

" I just recieved my boots today and I want to thank you for beautiful, supercomfy boots, speedy delivery and GREAT service! I will recommend you to everyone and I will definitely place another order in the future! "

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
Follow Anna E.
Unfollow Anna E.
Send Message
Share Review
Report Review

" You have literally made my day, cheers for the help, your customer service is excellent. "

Date of experience: December 21, 2014
New Jersey
2 reviews
2 helpful votes
Follow Frederica H.
Unfollow Frederica H.
Send Message
Share Review
Report Review

Very elegant looking
December 21, 2014

Very elegant looking. The clothes is tight and fits well.
It looks exactly like the pix describes. Will order from this website again.

Date of experience: December 21, 2014
New Jersey
2 reviews
2 helpful votes
Follow Genevieve L.
Unfollow Genevieve L.
Send Message
Share Review
Report Review

Good material, but the most important thing... size chart is correct for their model!

Date of experience: December 21, 2014
New Jersey
2 reviews
3 helpful votes
Follow Bernice H.
Unfollow Bernice H.
Send Message
Share Review
Report Review

This is one classy top!
December 21, 2014

This is one classy top! I'm very pleased with the entire purchase, from the quality of the merchandise to the purchasing and delivery process. After reading online reviews on other websites I was very skeptical and figured I would take the chance by purchasing only one low priced item and cut my losses if it was a negative experience, I definitely hit the jackpot!

Date of experience: December 21, 2014
New Jersey
2 reviews
2 helpful votes
Follow Venus C.
Unfollow Venus C.
Send Message
Share Review
Report Review

My shirt is very cute but runs a little small. I wear a m/l in tops.
I ordered a large and it is a little tight but still looks great. Buy but order a size up
Especially if you are top heavy.

Date of experience: December 21, 2014
New Jersey
2 reviews
2 helpful votes
Follow Trista S.
Unfollow Trista S.
Send Message
Share Review
Report Review

Beautiful dresses
December 21, 2014

Beautiful dresses. I was a bit hesitant ordering online, but they were exactly what I was after. I would order dresses from this site again.

Date of experience: December 21, 2014
Illinois
2 reviews
2 helpful votes
Follow Gail B.
Unfollow Gail B.
Send Message
Share Review
Report Review

Although I accidentally ordered the wrong colour (My fault) surprisingly this dress in the colour Regency is simple stunning! I have now changed my entire wedding colour scheme to be regency and my bridesmaids look amazing! Custom measurements were spot on - fits perfectly.

Date of experience: December 21, 2014
Illinois
2 reviews
2 helpful votes
Follow Paula J.
Unfollow Paula J.
Send Message
Share Review
Report Review

Dress is fantastic value for money
December 21, 2014

Dress is fantastic value for money. I ordered this in black and it looks stunning. I ordered a standard 12 and i have to have it taken in a little and the length is too long, but i was expecting that.

Great quality all round.

Date of experience: December 21, 2014
Illinois
2 reviews
2 helpful votes
Follow Joa D.
Unfollow Joa D.
Send Message
Share Review
Report Review

Bridesmaid dresses wow, so surprised exactly as order, quality fantastic and all doubled lined. Guys belts great quality leather also, very happy thanks so much!

Date of experience: December 21, 2014
NL
1 review
0 helpful votes
Follow marian s.
Unfollow marian s.
Send Message
Share Review
Report Review

Bestelling geplaats op 3-12 nooit meer ietst gehoord antwoorden niet po mails koop hier NOOIT

Date of experience: December 21, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Connecticut
1 review
1 helpful vote
Follow Nancy I.
Unfollow Nancy I.
Send Message
Share Review
Report Review

I placed an order on 12 /08 for six coats and still haven't received. I have emailed and receive a response that my order has been shipped and I should check my local post office!? They also provided a link for tracking which looks to be some BS site that doesn't even work. With the amount of money I spent I will definitely be looking for recourse if I don't receive my order soon.

Date of experience: December 20, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Maine
4 reviews
30 helpful votes
Follow Laura P.
Unfollow Laura P.
Send Message
Share Review
Report Review

Bad. Really really bad
December 20, 2014

I bought a sweater. It was really cute in the picture. In real life, the quality was pretty bad. It was also appeared they ran out of yarn while making it, so simply just stopped where they ran out. Thus, a butt length sweater actually came to my waist. (I am 5'2" so this is not a matter of being wrong size, as they told me.) The fur collar was made of - I don't know, but it was pretty bad.
They refused to accept returns. They suggest that instead I give it to charity. Luckily, I paid with paypal, and was able to successfully make a claim thru them. Shipping? I don't remember exactly how long it took. More time than I expected. 4 to 6 weeks, is my recollection. Also, when I gave them a poor review online, they were SOooo helpful. So they sounded. In actual fact, out of the public view, they couldn't have cared less. No. Save yourself the heartache. Shop elsewhere.

The photos show what I ordered and what I received.
One shows the back of the sweater I received. If you count the designs, there are 12 going down the back. In the back picture from their site, you can see there are 20 rows of this design. No wonder it is so short!

Date of experience: December 20, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Canada
1 review
2 helpful votes
Follow Christina H.
Unfollow Christina H.
Send Message
Share Review
Report Review

I have ordered a pair of boots and still haven't received them. So I will never order from them again. I have emailed them and got no response yet.

Date of experience: December 19, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

GB
1 review
1 helpful vote
Follow maxine w.
Unfollow maxine w.
Send Message
Share Review
Report Review

I bought 2 coats from this site, only 1 has arrived. I ordered a size UK12, colour cream. I received a pale pink coat that my 13 yr old grand daughter can't get on she is a size 6. Have emailed 3 times and getting no reply. Have to admit the quality is very good but if you can't wear it, what's the point... DO NOT BUY FROM HERE...

Date of experience: December 19, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Illinois
2 reviews
1 helpful vote
Follow Pamela F.
Unfollow Pamela F.
Send Message
Share Review
Report Review

I ordered 2 items from Ericdress 12/8 an they took my money out of my bank account with in 10mins of making order! Nothing has happen with my order ever since that day! I sent them an email with no responce as of yet. It's been 3 days now. There is no other way to contact them either! If you read through the reviews with problems you see they send the same message to everyone! If I don't get my order or my money back by Monday I'm turning this company in! This is the first online company I have ever had this much trouble with. I do 90% of my shopping online. DO NOT ORDER FROM THIS PLACE!

Date of experience: December 19, 2014
ericdress e. — EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

KR
2 reviews
2 helpful votes
Follow Donna K.
Unfollow Donna K.
Send Message
Share Review
Report Review

Looks exactly like the image!
December 19, 2014

Looks exactly like the image! Wonderful fit and length! Highly recommend Ericdress to all my friends&family :)

Date of experience: December 19, 2014
Hong Kong
2 reviews
2 helpful votes
Follow Irma L.
Unfollow Irma L.
Send Message
Share Review
Report Review

" I would like to thank you for seeing my order got processed quickly. I received the boots yesterday in time for the birthday and I am very happy with them. "

Date of experience: December 19, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom