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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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The dress was
Packaged very well, The size was what we ordered, but had to alter slightly as my daughter is so petite. On her prom day she looked amazing, everyone commented what a fabulous dress and where did we purchase. I would highly recommend this site and not hesitate to purchase from them again. Thank you for a great service, and my daughter absolutely loved her dress.
I bought a t-length prom dress for my daughters prom. We saw the same dress in a street shop but on your website it was over half price cheaper. I was a bit hesitant as you never know when purchasing online. From the moment we placed the order to receiving the dress the service was fantastic, they phoned me because it was delayed one week and then it arrived. Just great.
I ordered a prom for my daughter's prom. Stunning dress on and off. We received it in a matter of days! Unfortunately on Prom night the beading starting falling off! And for the money I spent I did not think it was right. What company would replace a dress after the fact? Well ericdress.com did! OUTSTANDING customer service through the whole process! She is my only girl but I will recommend this site to anyone! Maybe you can sell wedding gowns (-_-) Thanks for everything!
Платье СУПЕР! Заказывала на свадьбу в цвете слоновой кости по своим размерам. ЧУДО! Потрясающе легло на тело. Плотный лиф даже исключил надобность дополнительной фиксации.
I had some bridesmaids that could not afford to buy the dress I found at David's Bridal. My mom got on the internet and found this dress for a fantastic price. The sizes run a bit smaller so we bumped everyone up one size and so far they fit almost perfectly. The alterations will be minimal and the quality was so much better than the original dress. The colors are outstanding. My mom is ordering her dress from here, too. I will definitely be recommending this site to all my friends for their prom or wedding dresses. Thank you Ericdress for helping me to make my special day beautiful.
I oreder 3 dresses which arrived on time. Looked exactly like the photo on the website. I am so very happy with this purchase which I will admit I was nervous about. Thank You!
My dress was absolutely fabulous, just pay attention to the charts they gave you for sizes, AND BE HONEST WITH YOURSELF, and that dress will make it look like you are 10 lbs lighter than you are
Geweldig mooi vest binnen gekregen.
Het was het wachten waard
Love my cardigan - shame I'll have to wait months before it will be cool enough to wear it. Very neat how the lined faux fur collar can be detached for cleaning.
My boots from Ericdress are so cute, stylish, comfortable and look exactly like the picture. The price is unbeatable. I got so many compliments on these boots when I wore them and they are so versatile that you can dress them with casual wear (jeans) or wear them with a maxi skirt. I LOVE these boots and am so glad I got these. The "vintage" look is exactly what I wanted and I got it! Thank you Ericdress!
Nice dress. Good for summer outfit. Good delivery. Thanks
Jag är nöjd den passar mig bra, Tack så mycket
Ik schrijf deze tekst, zodat ik bonuspunten kan verkrijgen. Best wel tevreden over de producten! Ericdress is een aanrader!
Πολύ απαλό ύφασμα. Φοριέται και με κολάν γιατί είναι κοντό αλλά αν θέλετε να κάνετε μία σέξι εμφάνιση, είναι υπέροχο.
Fashionable and perfect fit. Super quick delivery. Another very satisfied customer.
Gostei muito, o tecido é muito gostoso. Mas é para se usado com legging ou meia calça! :)
Jolie robe et elle se porte super bien avec un leggins
Well it's nice product, all items from this site is good as it seen in picture you can buy with confident
The item was exactly what i wanted is comfortable and the right size for me.
生地代にもならないようなお値段で購入でき とてもオシャレで大変気に入っています。
有難うございました。
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...